PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL TANK ASSEMBLY ON CERTAIN 336D2 AND 340D2 EXCAVATORS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL TANK ASSEMBLY ON CERTAIN 336D2 AND 340D2 EXCAVATORS

Usage:

TEBE2729-00

27May2015


D-211

 

After Failure Only

  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL TANK ASSEMBLY ON CERTAIN 336D2 AND 340D2 EXCAVATORS

1273
PS52944
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52944" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

31May2017

PROBLEM

The existing fuel tank assembly may become prematurely cracked at the bottom plate on certain 336D2 and 340D2 Excavators. If the existing fuel tank assembly is cracked at the bottom plate, a fuel leak will occur.

AFFECTED PRODUCT

Model Identification Number
336D 2  WDC00101, 104-152, 160-161, 166-262, 264-271, 273, 275-325, 329-426, 428, 431, 433-455, 458-494, 497, 499-543, 545-546, 550, 554, 558-659, 661-663, 665-667, 670-721, 723-725, 727, 729-748, 752-754, 761-763, 765-810, 812-817, 819-821, 824, 826-829, 831-837, 841, 843-847, 849-850, 878-884, 886-889, 891-892, 896-938, 941-942, 944-945, 947, 949-953, 955, 957-976, 978-1009, 1011, 1014-1015, 1017-1023, 1025-1037, 1043-1050, 1062-1073, 1085, 1116-1117, 1195, 1201-1202, 1218-1219, 1222-1223, 1302, 1304
336D 2L  YCF00251-00255, 285-291, 307-308, 311-318, 321-323, 341-345, 363, 368-372, 428-432, 436-441, 456-462, 487-490, 532, 534-536, 549, 566-567, 570-572, 575-576
340D 2L  HHK00131-00170, 172-192, 195-205, 207-208, 210-224, 228, 233-241, 244-245, 248-251, 253, 255, 259-260, 263-265, 267, 269, 271, 273-274, 278, 280, 303, 305, 309-310, 321

PARTS NEEDED

Qty

Part Number Description
1 4676851 TANK GP-FUEL -C
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Replace the cracked 398-5780 or 396-4450 Fuel Tank Assembly with an improved 467-6851 Fuel Tank Group.

Refer to the Service Manual if/as necessary.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-6000 hrs,
0-72 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 4.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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