PRODUCT SUPPORT PROGRAM FOR REWORKING THE VISCOUS FAN DRIVE ASSEMBLY ON CERTAIN 320D AND 321D EXCAVATORS
Usage:
TEBE1048-00
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| 05Mar2014 |
D-111
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REWORKING THE VISCOUS FAN DRIVE ASSEMBLY ON CERTAIN 320D AND 321D EXCAVATORS |
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| 1356 | PS52626 |
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| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52626" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Mar2016 |
PROBLEM
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| The existing front type 281-3588 Viscous Fan Drive Assembly can have sensor drop off on certain 320D and 321D Excavators. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 320D | AZR00104-00108, 110-113, 115-122, 124-134, 136-143, 145-150, 152-168, 171-186, 188-197, 199-207, 209-225, 227-233, 235-259, 261-267, 270-272, 274-278, 280-291, 293-309, 311-313, 315-323, 325, 327-342, 344, 346-402, 404-410, 412-416, 418-424, 426-438, 440, 442-445, 447-448, 450-454, 456-470, 473-478, 480-483, 485-487, 489-495, 497-501, 503-530, 532-534, 536-543, 545-550, 552-555, 559-574, 576-585, 587-604, 606-634, 637-646, 648-654, 656-661, 663-664, 666-668, 670-673, 676-684, 686-702, 704-714, 716-721, 724-727, 729-732, 734-741, 743, 745-750, 752-767, 769-782, 785-787, 789-804, 806-823, 825-847, 849-850, 852-857, 859-863, 865-880, 882-883, 885-888, 890-923, 925-948, 950, 952-958, 960-976, 978-1000, 1002-1003, 1005-1006, 1008-1026, 1028-1030, 1032-1094, 1096-1099, 1101-1104, 1106-1122, 1125-1141, 1143-1189, 1191, 1194-1198, 1200-1209, 1211-1243, 1245-1285, 1287-1303, 1305-1334, 1337-1339, 1341-1345, 1347-1351, 1353-1367, 1369-1371, 1373, 1375-1401, 1403-1406, 1408-1412, 1414-1443, 1445-1466, 1468-1488, 1490-1492, 1494-1497, 1500-1525, 1527-1534, 1536-1541, 1543, 1545-1547, 1549, 1551-1563, 1565-1566, 1568, 1570-1582, 1584-1603, 1605-1609, 1611-1619, 1622-1646, 1648, 1650-1672, 1674-1691, 1694-1697, 1699-1722, 1724-1729, 1731-1735, 1737-1747, 1749-1779, 1781-1782, 1784-1795, 1797-1803, 1805-1819, 1821-1860, 1862-1871, 1873-1884, 1886-1887, 1889, 1892-1908, 1911-1934, 1936-1983, 1985-1991, 1993-1994, 1996-2008, 2010-2013, 2015-2038, 2040-2051, 2053-2056, 2058-2059, 2061-2098, 2100-2105, 2107-2122, 2125-2129, 2131-2144, 2146-2154, 2156-2177, 2179-2193, 2195-2200, 2203-2205, 2207-2265, 2268-2288, 2290-2298, 2300-2311, 2313-2324, 2327-2329, 2331-2332, 2334-2338, 2340-2345, 2347-2349, 2351-2363, 2366-2398, 2400-2431, 2433-2451, 2453-2476, 2478-2491, 2493-2513, 2515-2524, 2526-2569, 2571-2604, 2606-2610, 2612-2614, 2616-2630, 2632-2656, 2659-2664, 2666-2672, 2674-2678, 2680-2694, 2696-2704, 2706-2715, 2717, 2719-2742, 2744-2756, 2758, 2760-2762, 2764-2768, 2770-2776, 2778-2795, 2797-2799, 2801-2815, 2817, 2819-2835, 2837-2860, 2863-2866, 2868-2880, 2882-2913, 2915-2920, 2922, 2925-2928, 2930-2958, 2960-2979, 2981-3005, 3007-3009, 3012-3014, 3016-3018, 3020-3022, 3024-3076, 3078-3083, 3085-3088, 3090-3097, 3099-3101, 3103-3107, 3109-3162, 3164-3244, 3246-3251, 3253-3267, 3269-3274, 3276-3299, 3301-3303, 3305-3314, 3316, 3318-3332, 3334-3341, 3343-3356, 3358-3402, 3404-3405, 3407, 3409-3410, 3412-3421, 3423-3428, 3430-3447, 3449-3451, 3453-3480, 3482-3492, 3494-3496, 3498-3543, 3545-3555, 3557-3562, 3564-3593, 3595-3596, 3598-3599, 3601-3628, 3630, 3632-3638, 3642-3671 BWP00191-00295, 297-298, 300-310, 312-337, 339-340, 342-406, 408-413, 415-518, 520, 522-540 BWZ00165-00209, 211-245, 247-304, 307-318, 320-334, 336-354, 356, 358-378, 380-385, 387-389, 391-396, 398-399, 401-409, 411-412, 414-423, 425-426, 428-453, 455-516, 518-634, 636-710, 712-744, 746-768, 770-777, 779-795, 797-893, 895-957, 959-997, 999-1083, 1085-1108, 1110-1114, 1116-1142, 1144-1152, 1154-1156, 1158-1161, 1163-1167, 1169-1179, 1181-1189, 1191-1234, 1236-1273, 1275-1278, 1280-1310, 1312-1317, 1319-1329, 1331-1338, 1341, 1343-1344, 1346-1348, 1350-1354, 1356-1366, 1368-1373, 1375-1385, 1388, 1390-1406, 1409-1410, 1412-1417, 1419-1420, 1422-1423, 1425-1429, 1431-1443, 1446-1495, 1497, 1499-1501, 1503-1508, 1510, 1512-1530, 1532-1548, 1550, 1552-1561, 1563-1568, 1570-1573, 1576, 1579-1643, 1645-1653, 1655-1679, 1681-1748, 1750, 1752-1759, 1761-1762, 1764-1797, 1799-1820, 1822-1835, 1837-1882, 1884-1907, 1910-1915, 1917, 1919-1938, 1942, 1944-1945, 1947, 1951-1957, 1959-1971, 1973-2003, 2005-2007, 2009-2065, 2068-2079, 2081-2100, 2102-2114, 2117, 2119-2120, 2123, 2127-2171, 2173-2201, 2203-2228, 2230-2233, 2235-2242, 2244-2264, 2266-2291, 2293-2313, 2316-2323, 2325-2334, 2336-2337, 2339-2344, 2347-2348, 2350, 2352-2353, 2355-2389, 2391-2427, 2429-2440, 2442-2462, 2464-2480, 2482-2501, 2503-2510, 2512-2527, 2529-2546, 2548-2553, 2555-2574, 2576-2577, 2580-2599, 2601, 2603-2685, 2687-2705, 2707-2734, 2736-2767, 2769-2780, 2782-2790, 2792-2795, 2798-2800, 2802-2816, 2818-2821, 2825-2830, 2832-2839, 2841-2849, 2851-2923, 2925-2963, 2965-3099, 3101-3176, 3178-3184, 3186-3188, 3190, 3192-3228, 3230-3239, 3241-3255, 3257-3261, 3263-3264, 3266-3271, 3276-3277, 3279-3280, 3282-3283, 3285, 3287-3298, 3302-3315, 3317-3322, 3324, 3326-3338, 3340-3348, 3350, 3352-3371, 3373-4035, 4037-4050, 4052-4053, 4055-4058, 4060-4085, 4087-4107, 4109-4151, 4153-4201, 4203-4261, 4263, 4265-4274, 4276-4308, 4310-4346, 4348, 4350-4354, 4356-4376 DFB00152-00157, 159-179, 181-213, 215-235, 237-255, 257-262, 264-268, 270-272, 274-282, 284-287, 289-301, 303-311, 313, 315-337, 339-383, 385-452, 454-455, 457-522 EBT00155-00198, 201-206, 208-221, 223-231, 233-242, 244-247, 249-290, 292-319, 321, 323-325, 327, 329, 331-341, 343-372 FNA00166-00170, 172-207 SNS00143-00147, 149-233, 235-247, 249-252, 254-287, 289-291, 293-302, 304-384 WJN00131-00200, 202-222 |
| 320D LN | KAF00168-00188 |
| 320D LRR | CWN00155-00161, 163-223 SCW00178-00224 |
| 320D RR | AMR00176-00202, 204-206, 208-219, 221, 224-241, 243-246, 248, 250-257, 259-287, 289-293, 295-338, 340-341, 343-346, 348-351, 354-360, 363-367, 369-496, 498-500, 502-508, 510-551, 553-554, 557-587, 589-604, 606-610, 612-649, 651-672, 674-675, 677, 679-691, 693-703, 705-712, 714-728, 730-744, 746-758, 760, 762, 764-788, 790-801, 803-814, 816-825, 827-837, 839-987 RBL00104-00150, 152-359, 361-384, 386-554, 556-565, 567-601, 603-635, 637-692, 694-701, 703-706, 708-884, 886-896, 898-930 |
| 321D CR | JCX00124-00167 |
| 321D LCR | KBH00119-00186 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 9 | 3S2093 | STRAP-CABLE |
| 2 | 7K1181 | STRAP-CABLE |
| 5 | 7X7729 | WASHER-HARD |
| 6 | 8T4121 | WASHER-HARD |
| 11 | 8T4137 | BOLT-HEX HEAD |
| 6 | 8T4189 | BOLT-HEX HEAD |
| 12 | 8T4224 | WASHER-HARD |
| 6 | 8T4908 | BOLT-HEX HEAD |
| 2 | 9R2672 | BOSS |
| 1 | 0338248 | CLIP |
| 1 | 1160118 | CLIP |
| 1 | 3057669 | GUARD AS-UPPER |
| 1 | 3057671 | PLATE AS |
| 1 | 3057673 | PLATE AS |
| 1 | 3240123 | DRIVE AS-FAN |
| 1 | 3244052 | BRACKET AS |
| 1 | 3244053 | ADAPTER |
| 1 | 3423003 | HARNESS AS |
| 1 | 3495558 | SOFTWARE GP-ELEK |
| 1 | 3567812 | SOFTWARE GP-ELEK |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| If the front type 281-3588 Viscous Fan Drive Assembly fails or receive failure mail from PL-JPN, replace the front type viscous with the rear type 324-0123 Viscous Fan Drive Assembly. Refer to REHS5126, Special Instruction "Rework Procedure for the Viscous Fan Drive Assembly for 320D, 321D, and 323D Excavators", for the Rework Procedure. |
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SERVICE CLAIM ALLOWANCES
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0-36 mo |
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37-60 mo |
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61-84 mo |
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| NOTE: This is a 4.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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