PRODUCT IMPROVEMENT PROGRAM FOR REPLACING LIFTING FILM ON CERTAIN 320D EXCAVATORS, EQUIPPED WITH THE SHOVEL CRANE DEMOLITION PACKAGE
Usage:
TEBE0510-00
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27Nov2013 |
D-479
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Safety | PRODUCT IMPROVEMENT PROGRAM FOR REPLACING LIFTING FILM ON CERTAIN 320D EXCAVATORS, EQUIPPED WITH THE SHOVEL CRANE DEMOLITION PACKAGE |
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7557 7405 | PI10950 |
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NOTE: | This Program must be administered as soon as possible.
When reporting the repair, use "PI10950" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim
Description Code and "T" as the SIMS Description Code.
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PROBLEM
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The 308-1751 Lifting Film needs to be replaced on certain 320D Excavators, equipped with the shovel crane demolition package. The existing lifting film contains incorrect information. This incorrect information may, in conjunction with other factors or circumstances, result in a risk of personal injury or death. |
AFFECTED PRODUCT
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Model | Identification Number |
320D | SNS00207, 304, 392, 394, 398, 425-426, 433, 446, 450, 470 |
320D RR | RBL00243, 592, 927-928, 997, 999, 1122, 1126, 1158, 1177, 1190-1191, 1245, 1247, 1487, 1524 |
PARTS NEEDED
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Qty |
Part Number | Description |
1 | 4504248 | FILM-LIFTING |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
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Remove the current 308-1751 Lifting Film. Refer to Image1. Attach new 450-4248 Lifting Film. Refer to Image2 for correct location. |
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Image1 |
Image2 |
OWNER NOTIFICATION
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Owners in the following countries will receive the attached Owner Notification: US Canada Australia New Zealand |
SERVICE CLAIM ALLOWANCES
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NOTE: This is a 1.0-hour job | |||||
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PARTS DISPOSITION
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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
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EXAMPLE COPY OF OWNER NOTIFICATION XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE LIFTING FILM MODELS INVOLVED - CERTAIN 320D EXCAVATORS EQUIPPED WITH THE SHOVEL CRANE DEMOLITION PACKAGE Dear Cat Product Owner: The 308-1751 Lifting Film needs to be replaced on the products listed below. The existing lifting film may contain incorrect information. This incorrect information may, in conjunction with other factors or circumstances, result in a risk of personal injury or death. You will not be charged for the service performed. Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. If you are no longer the owner of this products, please contact your local Cat dealer so that our records can be updated. You may now search for open Safety Service Letters by entering your product serial numbers. Visit the SAFETY.CAT.COM website and click on the Product Safety page for more information. Please refer the dealer to their Service Letter dated 27Nov2013 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction. Caterpillar Inc. Identification #(s) Attached to 27Nov2013 Service Letter |
Caterpillar Information System:
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