Product Support Program For Replacing The Hydraulic Pump That May Be Damaged Due To A Broken Retaining Plate Screw On Certain 330B Excavators Caterpillar

NOTE: This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS5521" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

Termination Date

Problem

The hydraulic pump may be damaged and needs to be replaced due to a broken retaining plate screw on certain 330B Excavators. The retaining plate screw may break, causing damage to the hydraulic pump. If this happens, the pump should be replaced.

Affected Product
Model & Identification Number

330B (8SR1-346 8TR1-334 )

Parts Needed

1 - 0R8673 Pump - Hydraulic

Action Required

Replace the hydraulic pump with an 0R8673 Pump.

Service Claim Allowances

NOTE: This is a 40-hour job.

Parts Disposition

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.