PRODUCT SUPPORT PROGRAM FOR REPLACING BOOM CYLINDER HOSE ASSEMBLIES ON CERTAIN 305.5 MINI HYDRAULIC EXCAVATORS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING BOOM CYLINDER HOSE ASSEMBLIES ON CERTAIN 305.5 MINI HYDRAULIC EXCAVATORS

Usage:

REBE4322-00

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10Sep2008

D-382

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*After Failure Only*	PRODUCT SUPPORT PROGRAM FOR REPLACING BOOM CYLINDER HOSE ASSEMBLIES ON CERTAIN 305.5 MINI HYDRAULIC EXCAVATORS
5057		PS51545

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NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51545" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

30Sep2010

PROBLEM

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The existing boom cylinder hose assemblies can fail on certain 305.5 Mini Hydraulic Excavators. The hose assemblies can leak in the area of the P-Clips that are used to fix the hose assemblies in place at the bottom mounting for the boom cylinder. If the existing boom cylinder hose assemblies fail, they can be replaced with new hose assemblies and an improved clamping arrangement.

AFFECTED PRODUCT

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Model	Identification Number
305.5	CXZ00126-00763 DCK00177-00406

PARTS NEEDED

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Qty	Part Number	Description
2	5P7464	CLIP
2	5P7465	CLIP
2	6V1249	GROMMET
4	6V8398	SEAL-O-RING-ORFS
1	7K1181	STRAP-CABLE
2	8T4195	BOLT
1	3259993	HOSE AS
1	3259994	HOSE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Install two new hose assemblies and replace the existing P-Clip fixings with new double clamp and grommet fixings. The procedure is described in Special Instruction, REHS3548.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-3000 hrs	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 1.5-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Caterpillar Information System:

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