Usage:
Returning Equipment for Repair
Identification
If any part of the electronic control is to be returned to Woodward Governor Company for repair, attach a tag to the part with the following information:
- * name and location where the control is installed;
- * complete Woodward Governor Company part number(s) and serial number(s);
- * description of the problem;
- * instructions describing the desired type of repair.
- * complete Woodward Governor Company part number(s) and serial number(s);
NOTICE |
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To prevent damage to electronic components caused by improper handling, read and observe the precautions in Woodward Governor Company Manual 82715, Guide for Handling and Protection of Electronic Controls, Printed Circuit Boards, and Modules. |
Packing a Complete Control
Use the following materials when returning a complete control:
- * packing materials that will not damage the surface of the unit;
- * at least 100 mm (4 inches) of tightly packed, industry-approved packing material;
- * a packing carton with double walls;
- * a strong tape around the outside of the carton for increased strength.
- * at least 100 mm (4 inches) of tightly packed, industry-approved packing material;
Additional Instructions
When returning equipment to Woodward, please telephone and ask for the Customer Service Department. They will help expedite the processing of your order through our distributors or local service facility.
Replacement Parts Information
When ordering replacement parts for electronic controls, include the following information:
- * the part number(s) (9905-XXX) that is on the enclosure nameplate;
- * the unit serial number, which is also on the nameplate.
Address and Telephone/Telex/FAX Numbers
Use the following address when shipping or corresponding:
Woodward Governor CompanyEngine Controls
P.O. Box 1519
1000 E. Drake Road
Fort Collins, CO 80522-1519
TELEPHONE: (303) 482-5811 (24 hours a day)
TELEX: 4-5691
FAX: (303) 498-3058
Other Service Facilities
Contact Woodward Governor Company, Customer Service Department for the name of your nearest Woodward distributor or service facility.