PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS CERTIFICATION LABEL ON CERTAIN C175 GENERATOR SETS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS CERTIFICATION LABEL ON CERTAIN C175 GENERATOR SETS

Usage:

REBE6375-00

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12Aug2010

U-317

A-246

D-271

O-275

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS CERTIFICATION LABEL ON CERTAIN C175 GENERATOR SETS
7405		PI31785

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31785" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31785" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
28Feb2011	31Aug2011

PROBLEM

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The emissions certification label needs to be replaced on certain C175 Generator Sets. The existing emissions certification label contains the incorrect valve lash setting information.

AFFECTED PRODUCT

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Model	Identification Number
C175-16	WYB00100-00112, 114-118, 124-129, 131, 135-136, 138-150, 152-159, 161-205, 210-260

PARTS NEEDED

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Qty	Part Number	Description
1	LABEL	EMISSIONS CERTIFICATION LABEL (ORDER ON-LINE)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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The old label is located on one of the valve covers on the right side of the engine. Please remove this label (see Image1 and Image2) and replace it with the new label. The updated label should indicate 1.00 mm(0.0394 inch) intake and 1.50 mm (0.0591 inch) exhaust lash setting.

In order for a new label to be issued, please fill out the Caterpillar on-line replacement label request form. Refer to the attached Rework Procedure to access the web address for the on-line replacement label request form.

IMPORTANT NOTE: When filling out the on-line request form, it is imperative to reference this program number as the reason for replacing the label.

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Image1

Image2

OWNER NOTIFICATION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 1.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS CERTIFICATION LABEL ON CERTAIN C175 GENERATOR SETS

MODELS INVOLVED - C175-16

Dear Caterpillar Product Owner:

The current emissions label needs to be replaced on the products listed below. The existing label contains the incorrect valve lash setting information. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 12Aug2010 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 12Aug2010 Service Letter

Rework Procedure

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1. Begin at the SISWeb homepage. The address is https://sis.cat.com

2. From the SISWeb homepage, select the Engine Technical Marketing Information - TMI link.

3. Once in TMI, input the serial number of the engine into the reference number box and select "serial number" in the drop down menu.

4. Press the "Retrieve Data" button.

5. Select the "Emissions Data" link.

6. Scroll to the bottom and click the link titled, "Need emissions replacement label - Click Here!". This will direct the user to the Large Power Systems Division Homepage.

7. Click on the emissions/certification replacement link.
View Image

Image1.7.1

8. Complete dealer name and address information.

Image1.8.1

9. Complete the remaining fields highlighted with a red asterisk.

10. Select certification label as the label type. Enter the number of this Priority Program in the field titled "Reason for the replacement label request". It is also very important to have the engine serial number field completed with the correct information.

Image1.10.1

Image1.10.2

11. Complete the shipping information section of the form and click "Submit".

12. After receiving the new emissions label, remove the old label and install the new label. Location of the label should be on the top of the front valve cover