PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE NUMBER 2 CLUTCH AND UPDATING PLANET CARRIER AND SHAFTS ON CERTAIN CX31 RETARDER TRANSMISSIONS
Usage:
REBE6010-00
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| 06Jul2010 |
U-237
D-205
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| Priority | PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE NUMBER 2 CLUTCH AND UPDATING PLANET CARRIER AND SHAFTS ON CERTAIN CX31 RETARDER TRANSMISSIONS |
|
| 3160 | PI31761 |
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| NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI31761" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31761" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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COMPLETION DATE |
TERMINATION DATE |
| 31Jan2011 | 31Jul2011 |
PROBLEM
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| Clutch number 2 and the train number 3 planetary assembly need to be updated on certain CX31 Retarder transmssions due to premature failure. This rework will improve the service life of the clutch and increase lube to the planetary. |
AFFECTED PRODUCT
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| Model | Identification Number |
| CX31 | B3X00352, 459, 472, 474, 487, 501, 510-512, 525, 527, 570, 606-610, 612-615, 623, 628-632 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 8 | 8E8306 | DISC-THRUST (After Failure Only) |
| 4 | 1399313 | BEARING-SPL (After Failure Only) |
| 2 | 2664193 | RING-SEAL (EXT) |
| 4 | 2667074 | SHAFT AS-PLANET |
| 4 | 2947968 | GEAR-PLANET (After Failure Only) |
| 2 | 3395397 | SEAL-INTEGRAL |
| 1 | 3503700 | PISTON |
| 1 | 3518893 | PISTON-BALANCE |
| 1 | 3530277 | CARRIER-PLANET |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Refer to the CX31 On-Highway Transmission "Disassembly and Assembly Manual" for the instructions on the removal and installation of clutch #2 discs, balance piston, clutch piston and train #3 planetary carrier/shafts. |
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OWNER NOTIFICATION
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| U.S. and Canadian owners will receive the attached Owner Notification |
SERVICE CLAIM ALLOWANCES
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| NOTE: This is a 40.0-hour job | |||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
| MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
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| COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE NUMBER 2 CLUTCH AND UPDATING PLANET CARRIER AND SHAFTS ON CERTAIN CX31 RETARDER TRANSMISSIONS MODEL INVOLVED - CX31 Retarder Transmissions Dear Caterpillar Product Owner: Clutch number 2 and the planetary assembly need to be updated on the products listed below. Certain CX31 Retarder transmissions may experience a premature Clutch number 2 or planetary failure. You will not be charged for the service performed. Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated 06Jul2010 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime. Caterpillar Inc. Identification #(s) Attached to 06Jul2010 Service Letter |
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