PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW ATAAC SUPPORT BLOCKS ON CERTAIN 793F OFF-HIGHWAY TRUCKS Caterpillar


PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW ATAAC SUPPORT BLOCKS ON CERTAIN 793F OFF-HIGHWAY TRUCKS

Usage:

TEBE4552-00

10Jun2016


E500

 
Containment -
Before/After

 (Limited distribution) 
  

PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW ATAAC SUPPORT BLOCKS ON CERTAIN 793F OFF-HIGHWAY TRUCKS

1071 1063
PS90605
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim.

NOTE:

When reporting the repair, use "PS90605" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

30Jun2017

PROBLEM

The existing ATAAC support blocks can experience cracking on certain 793F Off-Highway Trucks. If the existing blocks fail it can result in intake air leaks and downtime to repair the brackets.

AFFECTED PRODUCT

Model Identification Number
793F  SSP00394, 471, 552-553, 600, 612, 648, 653, 672-673, 693, 696, 767-769, 841-842, 861-862, 871, 873, 875, 898, 990-992, 998, 1061-1063, 1065-1068

PARTS NEEDED

Qty

Part Number Description
8 1984777 WASHER-HARD
8 2310336 STUD-TAPERLOCK
8 3445675 NUT-HEX
2 4809578 BLOCK
2 4810469 SHIM
2 4810472 SHIM
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 29% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Remove appropriate ATAAC lines and brackets in order to gain access to the support blocks. Remove existing ATAAC support blocks. Install new 480-9578 Blocks and reassemble as shown in the following images.
Image1
Image2

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-24000 hrs,
0-48 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
24001-40000 hrs,
49-72 mo 
100.0%
0.0%
0.0%
100.0%
0.0%
0.0%
 NOTE: This is a 6.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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