PRODUCT SUPPORT PROGRAM FOR REPLACING THE TRANSMISSION CASE ON CERTAIN 12M, 12M 3, 14M, 16M 3, 18M 3, 120M, 120M 2, 140M, 140M 3, AND 160M 3 MOTOR GRADERS
Usage:
TEBE4527-00
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| 31May2016 |
U-272
A-210
D-243
O-238
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE TRANSMISSION CASE ON CERTAIN 12M, 12M 3, 14M, 16M 3, 18M 3, 120M, 120M 2, 140M, 140M 3, AND 160M 3 MOTOR GRADERS |
|
| 3064 3188 3401 | PS53228 |
|
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53228" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31May2018 |
PROBLEM
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| The existing Rear Case Assembly could develop a leak due to case porosity on certain 12M, 12M 3, 14M, 16M 3, 18M 3, 120M, 120M 2, 140M, 140M 3, and 160M 3 Motor Graders. If the existing Rear Case Assembly leaks the case will need to be replaced. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 12M 3 | N9B00271-00273, 275-278, 280-281 N9F00480, 493, 495-512, 514-517 N9P00169-00176 N9R00189-00210 |
| 140M 3 | N9D00573-00574, 576-579, 581-584, 586-592, 594-601 N9G00173-00179 N9J00386-00391 N9M00274-00324 |
| 160M 3 | N9T00169-00173 |
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| *******Group 2******* | |
| 120M 2 | M9C00584-00585, 588-601, 603-606 M9H00387-00390 R9N00205-00209 R9W00188-00193 |
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| *******Group 3******* | |
| 12M | B9200399-00400, 403-404, 407-413, 416-424 |
| 140M | D9G01598-01599 |
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| *******Group 4******* | |
| 14M | R9J01733, 1738, 1740-1756, 1758-1767 |
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| *******Group 5******* | |
| 16M 3 | E9Y00231-00233 N9Y00230 |
| 18M 3 | E9W00226-00228 N9A00226-00227 |
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| *******Group 6******* | |
| 120M | B9C01364-01370 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 1S9799 | SEAL-O RING |
| 5 | 2M9780 | SEAL-O-RING-STOR |
| 1 | 2P1692 | SEAL-O RING |
| 5 | 2S4078 | SEAL-O-RING |
| 7 | 3D2824 | SEAL-O-RING-STOR |
| 5 | 3J1907 | SEAL-O-RING-STOR |
| 5 | 4J0520 | SEAL-O-RING |
| 1 | 4J0522 | SEAL-O-RING |
| 1 | 4J5477 | SEAL-O-RING-ORFS |
| 4 | 4M6109 | RACE-BRG-OUTER |
| 1 | 5F3092 | SEAL-O-RING |
| 8 | 5K9090 | SEAL-O-RING-ORFS |
| 4 | 5P3863 | SEAL-O-RING |
| 8 | 6D7889 | SEAL-O-RING |
| 4 | 6V8397 | SEAL-O-RING-ORFS |
| 3 | 6V9746 | SEAL-O-RING-ORFS |
| 14 | 7M8485 | SEAL-O-RING-STOR |
| 16 | 8F3469 | SEAL-O RING |
| 1 | 9M2042 | RACE-ROLLER BRG |
| 2 | 9X4609 | SEAL- O RING |
| 1 | 9X7371 | SEAL-O-RING |
| 2 | 1481925 | VALVE-RELIEF |
| 2 | 1654854 | SEAL-O-RING |
| 1 | 4557865 | CASE AS-XMSN |
| 1 | OIL_BULK | Transmission Oil (20 liters 21 quarts Max) See OMM |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 2******* | ||
| 1 | 1S9799 | SEAL-O RING |
| 5 | 2M9780 | SEAL-O-RING-STOR |
| 1 | 2P1692 | SEAL-O RING |
| 5 | 2S4078 | SEAL-O-RING |
| 7 | 3D2824 | SEAL-O-RING-STOR |
| 5 | 3J1907 | SEAL-O-RING-STOR |
| 5 | 4J0520 | SEAL-O-RING |
| 1 | 4J0522 | SEAL-O-RING |
| 1 | 4J5477 | SEAL-O-RING-ORFS |
| 4 | 4M6109 | RACE-BRG-OUTER |
| 1 | 5F3092 | SEAL-O-RING |
| 8 | 5K9090 | SEAL-O-RING-ORFS |
| 4 | 5P3863 | SEAL-O-RING |
| 8 | 6D7889 | SEAL-O-RING |
| 4 | 6V8397 | SEAL-O-RING-ORFS |
| 3 | 6V9746 | SEAL-O-RING-ORFS |
| 14 | 7M8485 | SEAL-O-RING-STOR |
| 16 | 8F3469 | SEAL-O RING |
| 1 | 9M2042 | RACE-ROLLER BRG |
| 2 | 9X4609 | SEAL- O RING |
| 1 | 9X7371 | SEAL-O-RING |
| 2 | 1481925 | VALVE-RELIEF |
| 2 | 1654854 | SEAL-O-RING |
| 1 | 3478612 | CASE AS.-XMSN |
| 1 | OIL_BULK | Transmission Oil (20 liters 21 quarts Max) See OMM |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 3******* | ||
| 1 | 1S9799 | SEAL-O RING |
| 5 | 2M9780 | SEAL-O-RING-STOR |
| 1 | 2P1692 | SEAL-O RING |
| 5 | 2S4078 | SEAL-O-RING |
| 7 | 3D2824 | SEAL-O-RING-STOR |
| 5 | 3J1907 | SEAL-O-RING-STOR |
| 5 | 4J0520 | SEAL-O-RING |
| 1 | 4J0522 | SEAL-O-RING |
| 1 | 4J5477 | SEAL-O-RING-ORFS |
| 4 | 4M6109 | RACE-BRG-OUTER |
| 1 | 5F3092 | SEAL-O-RING |
| 8 | 5K9090 | SEAL-O-RING-ORFS |
| 4 | 5P3863 | SEAL-O-RING |
| 8 | 6D7889 | SEAL-O-RING |
| 4 | 6V8397 | SEAL-O-RING-ORFS |
| 3 | 6V9746 | SEAL-O-RING-ORFS |
| 14 | 7M8485 | SEAL-O-RING-STOR |
| 16 | 8F3469 | SEAL-O RING |
| 1 | 9M2042 | RACE-ROLLER BRG |
| 2 | 9X4609 | SEAL- O RING |
| 1 | 9X7371 | SEAL-O-RING |
| 2 | 1481925 | VALVE-RELIEF |
| 2 | 1654854 | SEAL-O-RING |
| 1 | 3966551 | CASE AS-XMSN |
| 1 | OIL_BULK | Transmission Oil (20 liters 21 quarts Max) See OMM |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 4******* | ||
| 1 | 1H6227 | SEAL-O RING |
| 1 | 1P3705 | SEAL-RECTANGULAR |
| 1 | 1S9799 | SEAL-O RING |
| 1 | 2H6489 | RACE-BRG OUTER |
| 1 | 2K8199 | SEAL-O-RING |
| 5 | 2M9780 | SEAL-O-RING-STOR |
| 1 | 2P1692 | SEAL-O RING |
| 2 | 2S4078 | SEAL-O-RING |
| 7 | 3D2824 | SEAL-O-RING-STOR |
| 1 | 4J0520 | SEAL-O-RING |
| 7 | 4J0522 | SEAL-O-RING |
| 2 | 4J0524 | SEAL-O-RING |
| 1 | 4J5267 | SEAL-O-RING |
| 1 | 4J5477 | SEAL-O-RING-ORFS |
| 1 | 4J8996 | SEAL-O-RING |
| 1 | 5F3092 | SEAL-O-RING |
| 6 | 5K9090 | SEAL-O-RING-ORFS |
| 4 | 5P3863 | SEAL-O-RING |
| 8 | 6D7889 | SEAL-O-RING |
| 4 | 6V8397 | SEAL-O-RING-ORFS |
| 2 | 6V8398 | SEAL-O-RING-ORFS |
| 3 | 6V8400 | SEAL-O-RING-ORFS |
| 2 | 6V9746 | SEAL-O-RING-ORFS |
| 3 | 7J9108 | SEAL-O-RING-ORFS |
| 8 | 7M8485 | SEAL-O-RING-STOR |
| 4 | 8E5157 | RACE-BRG OUTER |
| 16 | 8F3469 | SEAL-O RING |
| 1 | 9X4609 | SEAL- O RING |
| 1 | 9Y8386 | GASKET |
| 2 | 1654854 | SEAL-O-RING |
| 1 | 2147568 | SEAL-O-RING-STOR |
| 1 | 2607595 | VALVE-RELIEF |
| 1 | 2904134 | VALVE-RELIEF |
| 1 | 3966557 | CASE AS-XMSN |
| 1 | OIL_BULK | Transmission Oil (20 liters 21 quarts Max) See OMM |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 5******* | ||
| 1 | 1H6227 | SEAL-O RING |
| 1 | 1P3705 | SEAL-RECTANGULAR |
| 1 | 1S9799 | SEAL-O RING |
| 1 | 2H6489 | RACE-BRG OUTER |
| 1 | 2K8199 | SEAL-O-RING |
| 5 | 2M9780 | SEAL-O-RING-STOR |
| 1 | 2P1692 | SEAL-O RING |
| 2 | 2S4078 | SEAL-O-RING |
| 7 | 3D2824 | SEAL-O-RING-STOR |
| 1 | 4J0520 | SEAL-O-RING |
| 7 | 4J0522 | SEAL-O-RING |
| 2 | 4J0524 | SEAL-O-RING |
| 1 | 4J5267 | SEAL-O-RING |
| 1 | 4J5477 | SEAL-O-RING-ORFS |
| 1 | 4J8996 | SEAL-O-RING |
| 1 | 5F3092 | SEAL-O-RING |
| 6 | 5K9090 | SEAL-O-RING-ORFS |
| 4 | 5P3863 | SEAL-O-RING |
| 8 | 6D7889 | SEAL-O-RING |
| 4 | 6V8397 | SEAL-O-RING-ORFS |
| 2 | 6V8398 | SEAL-O-RING-ORFS |
| 3 | 6V8400 | SEAL-O-RING-ORFS |
| 2 | 6V9746 | SEAL-O-RING-ORFS |
| 3 | 7J9108 | SEAL-O-RING-ORFS |
| 8 | 7M8485 | SEAL-O-RING-STOR |
| 4 | 8E5157 | RACE-BRG OUTER |
| 16 | 8F3469 | SEAL-O RING |
| 1 | 9X4609 | SEAL- O RING |
| 1 | 9Y8386 | GASKET |
| 2 | 1654854 | SEAL-O-RING |
| 1 | 2147568 | SEAL-O-RING-STOR |
| 1 | 2607595 | VALVE-RELIEF |
| 1 | 2904134 | VALVE-RELIEF |
| 1 | 4557895 | CASE AS.-XMSN |
| 1 | OIL_BULK | Transmission Oil (20 liters 21 quarts Max) See OMM |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 6******* | ||
| 1 | 1S9799 | SEAL-O RING |
| 5 | 2M9780 | SEAL-O-RING-STOR |
| 1 | 2P1692 | SEAL-O RING |
| 5 | 2S4078 | SEAL-O-RING |
| 7 | 3D2824 | SEAL-O-RING-STOR |
| 5 | 3J1907 | SEAL-O-RING-STOR |
| 5 | 4J0520 | SEAL-O-RING |
| 1 | 4J0522 | SEAL-O-RING |
| 1 | 4J5477 | SEAL-O-RING-ORFS |
| 4 | 4M6109 | RACE-BRG-OUTER |
| 1 | 5F3092 | SEAL-O-RING |
| 8 | 5K9090 | SEAL-O-RING-ORFS |
| 4 | 5P3863 | SEAL-O-RING |
| 8 | 6D7889 | SEAL-O-RING |
| 4 | 6V8397 | SEAL-O-RING-ORFS |
| 3 | 6V9746 | SEAL-O-RING-ORFS |
| 14 | 7M8485 | SEAL-O-RING-STOR |
| 16 | 8F3469 | SEAL-O RING |
| 1 | 9M2042 | RACE-ROLLER BRG |
| 2 | 9X4609 | SEAL- O RING |
| 1 | 9X7371 | SEAL-O-RING |
| 2 | 1481925 | VALVE-RELIEF |
| 2 | 1654854 | SEAL-O-RING |
| 1 | 3966551 | CASE AS-XMSN |
| 1 | OIL_BULK | Transmission Oil (20 liters 21 quarts Max) See OMM |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Follow the "Disassembly and Assembly" procedures for the Transmission "Remove", "Disassemble", "Assemble", and "Install" of the transmission. Remove the Rear Case Assembly, and transfer over all parts from the old case to the new replacement case. Replace seals, bearing races, and relief valves as required. |
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SERVICE CLAIM ALLOWANCES
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