PRODUCT SUPPORT PROGRAM FOR REPLACING THE OIL FILTER HOUSING AND OIL LINES AT PLANNED COMPONENT REPLACEMENT ON CERTAIN 793F, 795F, AND 797F OFF-HIGHWAY TRUCKS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE OIL FILTER HOUSING AND OIL LINES AT PLANNED COMPONENT REPLACEMENT ON CERTAIN 793F, 795F, AND 797F OFF-HIGHWAY TRUCKS

Usage:

TEBE4508-00

10Jun2016


U-304
A-232
D-269
O-267

 

Before/After

  
 Parts stock action needed 

PRODUCT SUPPORT PROGRAM FOR REPLACING THE OIL FILTER HOUSING AND OIL LINES AT PLANNED COMPONENT REPLACEMENT ON CERTAIN 793F, 795F, AND 797F OFF-HIGHWAY TRUCKS

1306 7750 1307 1308
PS45110
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45110" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7755" as the Group Number, "56" as the Description Code.

NOTE:

Although this Program is to be administered as described above on the Affected Product, parts should be removed from parts stock as soon as possible.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

30Jun2018

PROBLEM

The current lubrication system is susceptible to debris contamination due to improper handling of the replacement oil filter element on certain 793F, 795F, and 797F Off-Highway Trucks. The outside of the filter element is on the filtered (clean) side of the lubrication system. Debris introduced to the outside of the filter element can have a detrimental impact on engine life.

The new oil filter housing alters the flow of oil through a new filter element. The outside of the new filter element is on the unfiltered (dirty) side of the lubrication system.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
793F  SSP00113-00114, 118, 121-123, 129, 133-135, 140, 142, 144-146, 148-149, 156, 162, 165-166, 175, 179, 187, 210, 212, 216, 219, 221, 228, 234-235, 240, 242, 247-251, 260, 262-264, 266, 269, 278-279, 283, 288, 295, 298, 302, 304, 309-310, 315-316, 320, 325, 327, 329, 331, 333-334, 340, 345, 386-388, 400-402, 405-407, 411, 413-414, 423-429, 438, 447, 449-450, 452, 454, 458, 462, 467, 469-470, 475-480, 484, 489-491, 499-501, 510-512, 523-524, 528-529, 531, 538, 544, 550, 555-557, 571, 581-582, 584, 588, 591-592, 599, 602-603, 606, 621, 625-627, 635, 637, 644-645, 649-652, 654, 656-657, 661-662, 664, 666-667, 669-670, 674, 677, 681, 691-692, 694, 697-704, 707-713, 715-716, 718, 721-725, 727-731, 733-743, 745-749, 751, 753, 755-756, 758-766, 771-773, 776-781, 783, 785-798, 801, 803, 805, 812-814, 822, 825-827, 830-836, 838, 841-842, 845-847, 849-856, 859-860, 863-864, 866-870, 872, 874, 877, 881-883, 888-893, 895-897, 899-901, 903-922, 925-932, 934, 940-942, 944-966, 968-970, 972, 974-983, 986-989, 993-998, 1002
793F CMD  RBT00121, 123-126, 134-135, 137-142, 146, 148, 165-168
793F XQ  SND00109, 111-112
795F AC  ERM00155-00156, 160, 168-169, 177, 184, 186, 188-189, 202, 205, 210, 235, 240-242, 244, 250, 253-254, 259, 265, 267, 285-286
*******Group  2*******
797  5YW00260
797B  JSM00151-00152, 223, 225, 293
797F  LAJ00141, 145-147, 151, 158-160, 162, 170, 175, 184, 188, 190-194, 197-199, 204, 207-210, 212, 214-215, 222, 224, 229, 231, 237-239, 241-242, 244, 275, 286, 297-300, 325, 329-330, 334-340, 343-344, 349, 351, 358, 360, 362, 368, 370, 373, 380-385, 389, 393-394, 397, 403, 406-407, 409, 412, 415, 421, 433, 437, 439-440, 442, 471, 473, 482, 495, 572
797F XQ  WSP00102, 104

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
4 6V1196 SEAL-O-RING
2 6V5839 WASHER-HARD
1 8T0355 BOLT-HEX HEAD
1 8T0643 BOLT
4 2697885 SEAL-O-RING
4 3449285 RING
1 3848068 FILM-FILTER
1 4240195 FLANGE
1 4454930 FILTER GP-O(BSC)
2 4546676 FILM-FILTER
1 4548557 TUBE
1 4548558 TUBE
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 27% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 2*******
3 6V1196 SEAL-O-RING
2 6V5839 WASHER-HARD
1 8T0355 BOLT-HEX HEAD
1 8T0643 BOLT
2 1313718 SEAL-O-RING
2 2594600 SEAL-O-RING
2 2697885 SEAL-O-RING
2 3449285 RING
2 3449286 RING
1 3848068 FILM-FILTER
1 3943937 TUBE
1 4240195 FLANGE
1 4322373 TUBE
1 4454930 FILTER GP-O(BSC)
2 4546676 FILM-FILTER
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 27% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

****Parts Stock ****

If dealer parts stock and/or dealer exchange inventory engines are equipped with the non-current (339-3301) engine oil filter group, perform this update. A visual inspection should be performed to confirm that the non-current filter housing is installed. Refer to image 1 below of the non current design. Notice the oil supply to the filter housing is attached to the port CLOSEST to the engine block.

Refer to image 2 below for the latest (445-4930) oil filter design. Notice the oil supply to the filter housing is attached to the port FURTHEST from the engine block. No update should be performed on this filter housing.

793F LAA/HAA/XQ/CMD/AC
250-7100, 314-2485, 360-1646, 365-9318, 365-9319, 365-9320, 365-9321, 381-8006, 398-1018, 415-1197, 421-3009, 421-3010, 421-3012, 423-3500, 438-8665, 438-8666, 288-8961, 365-9322, 365-9323, 421-3011, 422-1434, 422-1435, 20R-1362, 20R-1489, 20R-1490, 20R-1491, 20R-1755 Service Replacement C175-16 Engines built B7B01000-01611, ZK200100-01047, B7C01000-1003.

795F LAA/HAA
288-8962, 314-2486, 365-9324, 365-9325, 398-1019, 423-7577, 423-7578, 423-7580, 423-7582, 20R-1492, 20R-1493 Service Replacement C175-16 Engines built JTL01000-01093.

797F LAA/HAA
262-1300, 282-2060, 286-3503, 398-1020, 330-0200, 286-3503, 360-1647, 365-9323, 365-9326, 365-9327, 365-9328, 365-9329, 417-0588, 418-8764, 421-3013, 421-3014, 423-3501, 423-3502, 20R-1363, 20R-1494, 20R-1495, 20R-1496, 20R-1497 Service Replacement C175-20 Engines built LLM01000-01298, A4K01000-01007, ZK300100-01048.

 
Image1
Image2
 
****Affected Product****
If equipped with the non-current (339-3301) engine oil filter group, perform this service letter update during the Planned Component Replacement (PCR) of the engine. A visual inspection can be performed to confirm if the non-current filter housing is installed. Refer to image 1 below of the non current design. Notice the oil supply to the filter housing is attached to the port CLOSEST to the engine block.

Refer to image 2 below for the latest (445-4930) oil filter design. Notice the oil supply to the filter housing is attached to the port FURTHEST from the engine block. No update should be performed on this filter housing.

For reference, the Type 2 Engines listed below were originally built with the non-current oil filter:
B7B01000-01611
B7C01000-01003
ZK201000-01047
JTL01000-01093
LLM01000-01298
A4K01000-01007
ZK300001-01048

Note: The 445-4930 Oil Filter Housing requires a new 394-4550 Oil Filter Element. For future service, ensure proper stocking levels of the new element are achieved prior to performing this program. Service replacement 394-4550 Oil Filter Elements are not covered under this program.

Refer to Special Instruction, REHS8661, "Procedure to Retrofit the Oil Filter Housing Group on Certain C175 Off Highway Truck Engines".
Image1
Image2

SERVICE CLAIM ALLOWANCES

****Parts Stock****

Submit one claim for all parts removed from dealer parts stock.

C175-16 Parts Stock Engines:
The Parts Needed for Group 1 will be allowed for each engine that is reworked.
No labor hours will be allowed for each engine that is reworked.

C175-20 Parts Stock Engines:
The Parts Needed for Group 2 will be allowed for each engine that is reworked.
No labor hours will be allowed for each engine that is reworked.

Include engine serial numbers and arrangement numbers in the claims story.

 
 
****Affected Product****
Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-24000 hrs,
0-60 mo 
100.0%
0.0%
0.0%
0.0%
0.0%
100.0%
 NOTE: This is a 0.0-hour job for Group 1

If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.


Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-24000 hrs,
0-60 mo 
100.0%
0.0%
0.0%
0.0%
0.0%
100.0%
 NOTE: This is a 0.0-hour job for Group 2

If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.




PARTS DISPOSITION

****Parts Stock****
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

****Affected Product****
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Caterpillar Information System:

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