PRODUCT SUPPORT PROGRAM FOR REPLACING THE INDICATOR ASSEMBLY ON CERTAIN 424 II AND 434B BACKHOE LOADERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE INDICATOR ASSEMBLY ON CERTAIN 424 II AND 434B BACKHOE LOADERS

Usage:

TEBE4497-00

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31Mar2016

D-145

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After Failure Only	PRODUCT SUPPORT PROGRAM FOR REPLACING THE INDICATOR ASSEMBLY ON CERTAIN 424 II AND 434B BACKHOE LOADERS
1408		PS53182

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NOTE:	Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
NOTE:	This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53182" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Mar2017

PROBLEM

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The existing 2872801/">287-2801 Indicator Assembly may show a higher temperature than the actual engine coolant temperature on certain 424 II and 434B Backhoe Loaders. If the existing 2872801/">287-2801 Indicator Assembly fails, it will malfunction.

AFFECTED PRODUCT

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Model	Identification Number
424 II	JRC05796, 6062, 6099, 6108-6109, 6114, 6121, 6136, 6138, 6141, 6159, 6167, 6171, 6192-6682, 6685-7319, 7330-7368, 7370-7809, 9178
424B	JRN01000-01100, 1102-3124
424B HD	JRY01000-01270

PARTS NEEDED

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Qty	Part Number	Description
1	2872801	INDICATOR AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 4% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Note: This program only covers the malfunctioning of the engine coolant temperature gauge issue only. Other failures pertaining to the indicator assembly are not applicable.

1. Confirm that the 2872801/">287-2801 Indicator Assembly reads the incorrect temperature to the actual coolant temperature.

2. Refer to the attached Rework Procedure.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-3000 hrs, 0-12 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 0.5-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

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Before starting this Rework Procedure, follow the safety instructions below.

Note: Please read all of the steps before start of this Rework Procedure.

Note: The operator should wear required personal protection equipment's as per the safety procedure.

- Park the machine on a level surface. If you must park on a grade, chock the machine.

- Apply the service brake in order to stop the machine. Move the transmission control lever to the NEUTRAL position.

- Move the speed control lever to the LOW IDLE position.

- Engage the parking brake.

- Engage the transmission neutral lock.

- Lower all work tools to the ground.

- Stop the engine using engine shut-off cable.

- Move the hydraulic control levers back and forth in order to relieve hydraulic pressure. Refer to the Disassembly and Assembly, "System Pressure - Release", for additional information.

- Turn the engine start switch to OFF position and remove the key.

Image1.1.1

Rework Procedure:

1. Unscrew the five screws located on the right console. Refer to Image1.2.1.

Image1.2.1

2. Lift the right console cover plate and remove the existing indicator assembly by removing the two nuts. Refer to Image1.3.1.

Image1.3.1

Image1.3.2

3. Remove the harness connector from the indicator assembly. Refer to Image1.4.1.

Image1.4.1

4. Install the new 2872801/">287-2801 Indicator Assembly to the right console cover plate. Refer to Image1.5.1.

Image1.5.1

5. Tighten the two nuts enough to make the indicator stay on the cover plate.

6. Reconnect the harness to the indicator assembly.

7. Install the cover plate to the right console.

8. Start the engine and check and ensure that the indicator assembly is functioning properly.

9. Check and ensure that the indicator shows the correct temperature after 30 minutes of machine (engine) operation.