PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 391-0180 CAB ON CERTAIN CS44B SOIL COMPACTORS Caterpillar


PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 391-0180 CAB ON CERTAIN CS44B SOIL COMPACTORS

Usage:

TEBE4454-00

18Mar2016


O-119

 

Safety

  
  

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 3910180/">391-0180 CAB ON CERTAIN CS44B SOIL COMPACTORS

7301 7750
PI11061
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI11061" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code.
Exception: If the repair is done after failure, use "PI11061" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.



PROBLEM

The 3910180/">391-0180 Cab must be replaced on certain CS44B Soil Compactors. The existing cab had gusset supports welded on the wrong side of the ROPS structure. The incorrect gusset location may, in conjunction with other factors or circumstances, result in a risk of personal injury or death.

AFFECTED PRODUCT

Model Identification Number
CS44B  CS300104-00106, 109-110

PARTS NEEDED

Qty

Part Number Description
1 3910180 ROPS (SEE ACTION REQUIRED - DO NOT ORDER PARTS)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

NOTE: Dealers will not be required to order new cabs. Cabs will be custom configured for specific machine serial numbers and provided to affected dealers directly from the factory.

Installation instructions for the new cab will be included with the cab. Refer to the Service Manual if/as necessary.

Replace the existing cab with a new 3910180/">391-0180 Cab. Before handling the defective ROPS structure, in accordance with the warranty guide, cut off the serial number plate and the top of the cab from the defective ROPS structure. Take pictures and attach the pictures to the warranty claim.

OWNER NOTIFICATION

Owners in the following countries will receive the attached Owner Notification:
US
Canada
Australia
New Zealand

SERVICE CLAIM ALLOWANCES

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
100%
100%
0%
0%
0%
0%
 NOTE: This is a 14.0-hour job
Attach the photo to the warranty claim showing the cut off the serial number plate and the top of the cab.


PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
 
 
 
EXAMPLE COPY OF OWNER NOTIFICATION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 3910180/">391-0180 CAB ON CERTAIN MODEL CS44B SOIL COMPACTORS

MODELS INVOLVED - CS44B

Dear Cat Product Owner:


The 3910180/">391-0180 cab must be replaced on certain model CS44B soil compactors. The existing cab had gusset supports welded on the wrong side of the ROPS structure. The ROPS structure is not certified with the gusset supports welded on the wrong side and may cause personal injury or death. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated.

You may now search for open Safety Service Letters by entering your product serial number(s). Visit the SAFETY.CAT.COM website and click on the Product Safety page for more information. Please refer the dealer to their Service Letter dated 18Mar2016 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed for your safety and satisfaction.



Caterpillar Inc.

Identification #(s)



Attached to 18Mar2016 Service Letter

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