PRODUCT SUPPORT PROGRAM FOR REPLACING THE FRONT HOUSING ON 797F HIGH ALTITUDE ARRANGEMENT OFF-HIGHWAY TRUCKS AT ENGINE PLANNED COMPONENT REBUILD (PCR) Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE FRONT HOUSING ON 797F HIGH ALTITUDE ARRANGEMENT OFF-HIGHWAY TRUCKS AT ENGINE PLANNED COMPONENT REBUILD (PCR)

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44987" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

This Revised Service Letter replaces the 12Feb2016 (Revised 04Mar2016) Service Letter. Changes have been made to the Title, Problem, Affected Product, Action Required, and Service Claim Allowances.

TERMINATION DATE

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If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.