PRODUCT SUPPORT PROGRAM FOR FLUSHING THE COOLING SYSTEM ON CERTAIN C13 INDUSTRIAL ENGINES
Usage:
TEBE2419-01
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| 04Dec2014 |
| (Revised 17Dec2014) |
D-644
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| Before/After | PRODUCT SUPPORT PROGRAM FOR FLUSHING THE COOLING SYSTEM ON CERTAIN C13 INDUSTRIAL ENGINES |
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| 1393 1355 | PS44587 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44587" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 04Dec2014 Service Letter. Changes have been made to the Title, Problem, Action Required, and Service Claim Allowances. |
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TERMINATION DATE |
| 31Dec2016 |
PROBLEM
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| The existing radiator system was not properly flushed and cleaned out to remove debris on certain C13 Industrial Engines. If the existing radiator has debris it may enter the cooling system and contaminate the engine. |
AFFECTED PRODUCT
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| Model | Identification Number |
| C13 | KWJ02173-02176, 2181-2185, 2187-2188, 2190, 2193-2194, 2196-2202, 2204, 2206, 2209-2210, 2212-2214, 2216-2218, 2220, 2224-2225, 2228, 2236-2237, 2240-2241, 2634-2635, 2637, 2642, 2644, 2648-2649, 2651-2653, 2869, 3306, 3308, 3311, 3313, 3315, 3317, 3320-3322, 3325, 3327-3331, 3333, 3336-3337, 3347-3348, 3350, 3353-3356, 3358, 3368-3371, 3478-3480, 3482-3483, 3494-3500, 3512-3520, 3533-3540, 3553-3558, 3566-3569, 3571-3574, 3591-3599 RRA06010 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 2 | 6V9769 | SEAL-O-RING |
| 1 | 3411429 | SEAL-PIP |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 29% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Refer to the procedure below to flush out the radiator to capture and remove debris from entering the engine's cooling system. 1. Remove thermostats from the engine to perform the flushing procedure. 2. Install a filter between the thermostat housing and radiator inlet. See Image 1. 3. Secure the thermostat housing, hose to the thermostat, and the radiator inlet. 4. Start the engine. 5. Go to low idle (800 rpm-) - Stay for 40 seconds. 6. Go to 2200 rpm ? Stay for 40 seconds. 7. Cycle the engine between low idle and 2200 rpm for 2 minutes. 8. Go to 2200 rpm ? Stay for 10 minutes. 9. Shut down engine. 10. Remove the filter and check for particles collected. Note: Coolant maybe hot. 11. Clean the filter and repeat steps 1-10 until filter is clean. 12. Flushing complete. Note: Remove Filter When Flushing Is Complete! 13. Install the thermostats and housing with new 6V9769 and 3411429 Seals. 14. Secure hoses with out the filter to the thermostat and the radiator inlet. |
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 |
| Image1 |
SERVICE CLAIM ALLOWANCES
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0-48 mo |
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| NOTE: This is a 3.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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