PRODUCT SUPPORT PROGRAM FOR REPAIRING THE REAR WHEEL GROUPS ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPAIRING THE REAR WHEEL GROUPS ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS

Usage:

TEBE1406-00

09May2014


A-199

 

After Failure Only

  
  

PRODUCT SUPPORT PROGRAM FOR REPAIRING THE REAR WHEEL GROUPS ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS

4050 4084 4008
PS52665
NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52665" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

31May2016

PROBLEM

The existing final drive can fail on certain 795F AC Off-Highway Trucks. If the existing final drive fails it will result in unscheduled machine downtime.

AFFECTED PRODUCT

Model Identification Number
795F AC  ERM00168-00169, 205, 264, 270-276

PARTS NEEDED

Qty

Part Number Description
1 2S4071 SEAL-O RING
1 7X4781 SEAL-O RING
53 1461799 WASHER-HARD
53 1470169 BOLT-HEX HEAD
1 1508791 SEAL-O-RING
3 1743045 BEARING AS.
1 1804365 SEAL-O-RING
3 2920255 GEAR-PLANET
1 2974873 GEAR-SUN (If Required)
3 3088435 SHIM-PACK
1 3113917 RING-RETAINING
1 3144127 RING-TORIC
1 3431922 PUMP GP-MOTOR& (If Required)
1 3434465 ELEMENT-XMSN
1 4333573 SHAFT AS-AXLE (If Required)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Refer to to the Service Manual as necessary. See KENR8715 for the Disassembly and Assembly instructions for repairing these components.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-6000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
6001-12000 hrs,
13-24 mo 
60.0%
70.0%
0.0%
0.0%
30.0%
30.0%
12001-18000 hrs,
25-36 mo 
20.0%
40.0%
0.0%
0.0%
60.0%
60.0%
 NOTE: This is a 92.6-hour job

If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.




PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Caterpillar Information System:

PRODUCT SUPPORT PROGRAM FOR REPLACING THE 7T-9788 BRAKE HUB ON CERTAIN D6T, D7RII, AND D8T TRACK-TYPE TRACTORS; AND ON CERTAIN PL83 PIPELAYERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE 7T-9788 BRAKE HUB ON CERTAIN D6T, D7RII, AND D8T TRACK-TYPE TRACTORS; AND ON CERTAIN PL83 PIPELAYERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE EXHAUST EXTENSION PIPE ON CERTAIN 789D OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE EXHAUST EXTENSION PIPE ON CERTAIN 789D OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING OIL COOLER LINES GROUP ON CERTAIN 797F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING OIL COOLER LINES GROUP ON CERTAIN 797F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE INNER DUO CONE SEAL ON CERTAIN 793 OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE INNER DUO CONE SEAL ON CERTAIN 793 OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING CERTAIN 382-5901 AND 382-6587 STARTING MOTORS FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING CERTAIN 382-5901 AND 382-6587 STARTING MOTORS FROM DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FRONT ENGINE HOUSING ON CERTAIN 740B ARTICULATED TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE FRONT ENGINE HOUSING ON CERTAIN 740B ARTICULATED TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING COOLANT TUBES ON CERTAIN 793F AND 795F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING COOLANT TUBES ON CERTAIN 793F AND 795F OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING ATAAC LINES GROUP ON CERTAIN 797F HIGH ALTITUDE ARRANGEMENT (HAA) OFF-HIGHWAY TRUCKS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING ATAAC LINES GROUP ON CERTAIN 797F HIGH ALTITUDE ARRANGEMENT (HAA) OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE SPIDER FAN ASSEMBLY ON CERTAIN 773E OFF-HIGHWAY TRUCKS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE SPIDER FAN ASSEMBLY ON CERTAIN 773E OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING CERTAIN 269-8325 ENGINE OIL FILTERS FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING CERTAIN 269-8325 ENGINE OIL FILTERS FROM DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FRONT ENGINE HOUSING ON CERTAIN 740B ARTICULATED TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE FRONT ENGINE HOUSING ON CERTAIN 740B ARTICULATED TRUCKS
PRODUCT SUPPORT PROGRAM FOR REWORKING WIRING HARNESS 291-4361 ON THE ENGINE WIRING GROUP 339-8301 AT THE ECM CONNECTOR FOR ETHER START OPERATION ON CERTAIN 521B, 522B, 541 SERIES II, AND 552 SERIES II TRACK FELLER BUNCHERS PRODUCT SUPPORT PROGRAM FOR REWORKING WIRING HARNESS 291-4361 ON THE ENGINE WIRING GROUP 339-8301 AT THE ECM CONNECTOR FOR ETHER START OPERATION ON CERTAIN 521B, 522B, 541 SERIES II, AND 552 SERIES II TRACK FELLER BUNCHERS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REWORKING THE TORSIONAL COUPLER BOLTED JOINT AND UPDATING TRANSMISSION PISTONS AND SEALS ON CERTAIN 16M MOTOR GRADERS PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REWORKING THE TORSIONAL COUPLER BOLTED JOINT AND UPDATING TRANSMISSION PISTONS AND SEALS ON CERTAIN 16M MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING BRAKE ACCUMULATOR CLAMPS ON CERTAIN 797F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING BRAKE ACCUMULATOR CLAMPS ON CERTAIN 797F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM TO IMPROVE THE SERVICEABILITY OF THE RIGHT HAND FRONT UPPER SUSPENSION ON CERTAIN 775F OFF-HIGHWAY TRUCKS, WITH TPMS THAT HAVE INSTALLED THE NEW RIGHT HAND UPPER SUSPENSION MOUNTING HARDWARE PRODUCT SUPPORT PROGRAM TO IMPROVE THE SERVICEABILITY OF THE RIGHT HAND FRONT UPPER SUSPENSION ON CERTAIN 775F OFF-HIGHWAY TRUCKS, WITH TPMS THAT HAVE INSTALLED THE NEW RIGHT HAND UPPER SUSPENSION MOUNTING HARDWARE
PRODUCT SUPPORT PROGRAM FOR REWORKING THE VIBRATION DAMPER GUARD ON CERTAIN 797, 797B, AND 797F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REWORKING THE VIBRATION DAMPER GUARD ON CERTAIN 797, 797B, AND 797F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING DIFFERENTIAL SPIRAL BEVEL PINION B1 BEARING ASSEMBLY ON CERTAIN 793F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING DIFFERENTIAL SPIRAL BEVEL PINION B1 BEARING ASSEMBLY ON CERTAIN 793F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE LIFT CYLINDER POSITION SENSOR GROUP ON CERTAIN 836H AND 836K LANDFILL COMPACTORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE LIFT CYLINDER POSITION SENSOR GROUP ON CERTAIN 836H AND 836K LANDFILL COMPACTORS
PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW PISTONS AND SEALS IN THE TRANSMISSION OF CERTAIN 14M MOTOR GRADERS PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW PISTONS AND SEALS IN THE TRANSMISSION OF CERTAIN 14M MOTOR GRADERS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE SWIVEL GROUP ON CERTAIN MH3049 AND MH3059 MATERIAL HANDLERS PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE SWIVEL GROUP ON CERTAIN MH3049 AND MH3059 MATERIAL HANDLERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE SOLENOID VALVE GROUP ON CERTAIN 953D, 963D, AND 973D TRACK-TYPE LOADERS, D6K TRACK-TYPE TRACTORS, AND PL61 PIPELAYERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE SOLENOID VALVE GROUP ON CERTAIN 953D, 963D, AND 973D TRACK-TYPE LOADERS, D6K TRACK-TYPE TRACTORS, AND PL61 PIPELAYERS
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 456-1691, 456-1692, AND 456-1695 ROD ASSEMBLIES FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 456-1691, 456-1692, AND 456-1695 ROD ASSEMBLIES FROM DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR REWORKING THE LEFT FRONT BRAKE COOLING LINE ON CERTAIN 797F OFF HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REWORKING THE LEFT FRONT BRAKE COOLING LINE ON CERTAIN 797F OFF HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE TRANSMISSION MOUNTING BOLTS ON CERTAIN R1600H LOAD HAUL DUMP MACHINES PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE TRANSMISSION MOUNTING BOLTS ON CERTAIN R1600H LOAD HAUL DUMP MACHINES
Back to top
The names Caterpillar, John Deere, JD, JCB, Hyundai or any other original equipment manufacturers are registered trademarks of the respective original equipment manufacturers. All names, descriptions, numbers and symbols are used for reference purposes only.
CH-Part.com is in no way associated with any of the manufacturers we have listed. All manufacturer's names and descriptions are for reference only.