PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE RETARDING GRID MOTOR FAN ASSEMBLY ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS Caterpillar


PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE RETARDING GRID MOTOR FAN ASSEMBLY ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS

Usage:

TEBE0812-00

09Jan2014


A-13

 

Priority

  
  

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE RETARDING GRID MOTOR FAN ASSEMBLY ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS

425R 1627 1437 3121
PI32286
NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32286" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32286" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


COMPLETION DATE

TERMINATION DATE

31Jul2014 31Jan2015

PROBLEM

Certain 795F AC Off-Highway Trucks were shipped with the incorrect retarding grid motor fan assembly.

AFFECTED PRODUCT

Model Identification Number
795F AC  ERM00270-00273, 275-276

PARTS NEEDED

Qty

Part Number Description
1 3497828 MOTOR FAN ASM
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Replace the existing 349-7828 Retarding Grid Motor Fan Assembly with a new retarding grid motor fan assembly. Refer to Disassembly and Assembly, KENR8727, "Electric Retarder - Disassemble - Grid Assembly", and "Electric Retarder - Assemble - Grid Assembly".
Image1

OWNER NOTIFICATION

Owners in the following countries will receive the attached Owner Notification:
US
Canada

SERVICE CLAIM ALLOWANCES

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
100%
100%
0%
0%
0%
0%

 NOTE: This is a 10.0-hour job


PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
 
 
 
EXAMPLE COPY OF OWNER NOTIFICATION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE RETARDING GRID MOTOR FAN ASSEMBLY ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS

MODELS INVOLVED - 795F AC

Dear Cat Product Owner:


The Retarding Grid Motor Fan Assembly needs to be replaced on the products listed below. The existing motor fan assembly can shed fan blades during operation. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 09Jan2014 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.



Caterpillar Inc.

Identification #(s)



Attached to 09Jan2014 Service Letter

Caterpillar Information System:

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