The Isolation Mount Bolts Need To Be Replaced On Certain 3412C Generator Set Engines Caterpillar

NOTE: This Program must be administered as soon as possible. When reporting the repair, use "PI3229" as the Part Number, "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code. Exception: If the repair is done after failure, use "PI3229" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

Completion Date

Termination Date

Problem

The four isolation mount bolts securing the engine and generator package to the isolation mounts and base need to be replaced. A potential fracture can occur due to possible flaws in the bolts.

Affected Product
Model & Identification Number

3412C (4BZ177-184, 4BZ186-189, 4BZ195-196, 4BZ199-200, 4BZ202-216, 4BZ218-224, 4BZ226-228, 4BZ230-268, 4BZ270-277, 4BZ279-295, 4BZ298-306, 4BZ310, 4BZ312-315, 4BZ318, 4BZ322)

Parts Needed

Dealers will need to order parts for this Program.

8 - 8C6913 WASHER-HARD

4 - 7X0391 BOLT

4 - 7X0449 NUT-FULL

Action Required

Remove the existing isolation bolts and replace them with the new hardware listed. The new bolts should be tightened to a torque of 620 N·m.

Owner Notification

U.S. and Canadian owners will receive the attached Owner Notification.

Service Claim Allowances

NOTE: This is a 2-hour job.

NOTE: U.S. and Canadian Dealers Only - Eligible dealers may enter a Type 2 SIMS Report.

Parts Disposition

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

NOTE: MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

Attach.

(1-Owner Notification)

Copy Of Owner Notification For U.S. And Canadian Owners