Draft Arm Trunnion Bolts Need To Be Tightened On Certain 627E Scrapers Caterpillar

NOTE: This Program must be administered as soon as possible. When reporting the repair, use "PI3659" as the Part Number, "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T " as the SIMS Description Code. Exception: If the repair is done after failure, use "PI3659" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and " Z" as the SIMS Description Code.

Completion Date

Termination Date

Problem

The draft arm trunnion bolts may not be tightened to the correct torque on certain 627E Scrapers. These bolts need to be checked to make sure they are tightened properly.

Affected Product
Model & Identification Number

627E (7CG850-911)

Parts Needed

Not Applicable

Action Required

Remove the trunnion cap from one of the draft arms. Move the the draft arm far enough away from the trunnion so that the bolts can be tightened.

Tighten the trunnion bolts to a torque of 270 ± 40 N ·m (200 ± 30 lb ft).

Put the draft arm in position on the trunnion and install the cap. Tighten the bolts that hold the cap to a torque of 435 ± 40 N ·m (320 ± 15 lb ft).

Repeat the process for the other side.

Location of Bolts

Owner Notification

U.S. and Canadian owners will receive the attached Owner Notification.

Service Claim Allowances

NOTE: This is a 3-hour job.

NOTE: U.S. and Canadian Dealers Only - Eligible dealers may enter a Type 2 SIMS Report.

Parts Disposition

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

NOTE: MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

Attach. (1-Owner Notification)

Copy Of Owner Notification For U.S. And Canadian Owners