Usage:
NOTE: This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS0554" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use " Z" as the SIMS Description Code.
NOTE: This Revised Service Letter replaces the February 2, 1992 Service Letter. A change was made to the Termination Date.
Termination Date
February 28, 1994Problem
The pivot shaft on certain 963 Track-Type Loaders may be wearing excessively at the journal of the larger pressed in bearing.
Affected Product
Model & Identification Number
963 (21Z3442-4123)
Parts Needed
Action Required
Remove the existing pivot shaft and replace with new 3W8155 Pivot Shaft Assembly and related parts.
Service Claim Allowances
NOTE: This is a 12-hour job.
Parts Disposition
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.