Product Support Program For Repairing The Transmission On Certain 930R Wheel Loaders.
Usage:
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NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
NOTE: This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS0516" as Part Number, "7755" as Group Number, and "96" as Description Code.
Termination Date
March 31, 1993Problem
The service life of the transmission gears and shafts may not be as long as desired on certain 930R Wheel Loaders
Affected Product
Model & Identification Number
930R (57Z1-3016)
Parts Needed
Replace parts as necessary. See the action required.
Action Required
See Service Manual for the necessary procedures. Disassemble the transmission to determine if one of the following gears or shafts was the cause of the failure.
If one of these gears or shafts is the cause of the failure, replace the parts as necessary to repair the transmission.
Service Claim Allowances
NOTE: This is a 70-hour job.
Parts Disposition
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
Caterpillar Information System:
PSP FOR CERTAIN D6H AND D6H LGP TRACTORS EQUALIZER BAR CENTER PIN BEARINGS - PS4584 - MAILED US AND CANADA, CACO, COFS, CFEL, CO SA PSP FOR CERTAIN D6H AND D6H LGP TRACTORS EQUALIZER BAR CENTER PIN BEARINGS - PS4584 - MAILED US AND CANADA, CACO, COFS, CFEL, CO SA
PSP FOR INSTALLING AN AUTOMATIC ETHER INJECTION SYSTEM (AEIS) ON CERTAIN D11N TRACTORS - PS4429 - MAILED US AND CANADA, COFA, CO SA, LIMITED CACO, LIMITED CFEL PSP FOR INSTALLING AN AUTOMATIC ETHER INJECTION SYSTEM (AEIS) ON CERTAIN D11N TRACTORS - PS4429 - MAILED US AND CANADA, COFA, CO SA, LIMITED CACO, LIMITED CFEL
PRIORITY - PARTS STOCK ACTION NEEDED - NEW VALVE LOCKS NEED TO BE INSTALLED ON CERTAIN D4E, D5B, D6D, D6E, D8L TRACTORS; 930R, 96 6R WHEEL LOADERS; 120G, 140G MOTOR GRADERS; 621S SCRAPERS; 3306, 3408 ENGINES - PI3515 - MAILED BRAZIL PRIORITY - PARTS STOCK ACTION NEEDED - NEW VALVE LOCKS NEED TO BE INSTALLED ON CERTAIN D4E, D5B, D6D, D6E, D8L TRACTORS; 930R, 96 6R WHEEL LOADERS; 120G, 140G MOTOR GRADERS; 621S SCRAPERS; 3306, 3408 ENGINES - PI3515 - MAILED BRAZIL
SERVICE LETTER EXTENSION FOR APRIL 20, 1990 SL - PSP FOR REPEAT TRACK JOINT FAILURES (LEAKS) ON D8N TRACTORS - PS0430- MAI LED CACO SERVICE LETTER EXTENSION FOR APRIL 20, 1990 SL - PSP FOR REPEAT TRACK JOINT FAILURES (LEAKS) ON D8N TRACTORS - PS0430- MAI LED CACO
SERVICE LETTER EXTENSION FOR JANUARY 26, 1990 SL - PSP FOR REPEAT TRACK JOINT FAILURES (LEAKS) ON D8N TRACTORS - PS0430 - MAI LED COFA, CFEL, COSA SERVICE LETTER EXTENSION FOR JANUARY 26, 1990 SL - PSP FOR REPEAT TRACK JOINT FAILURES (LEAKS) ON D8N TRACTORS - PS0430 - MAI LED COFA, CFEL, COSA
SERVICE LETTER SUPPLEMENT FOR JANUARY 31, 1991 SL - PSP FOR REPLACING THE OIL PAN ON CERTAIN 215C, 215D, 219, 219D, 225B, 225 D, 229, AND 229D EXCAVATORS; AND 936, G936, 936E, 950B, AND 950E LOADERS - PS0484 - MAILED US AND CANADA, CACO, COFA, CFEL, SERVICE LETTER SUPPLEMENT FOR JANUARY 31, 1991 SL - PSP FOR REPLACING THE OIL PAN ON CERTAIN 215C, 215D, 219, 219D, 225B, 225 D, 229, AND 229D EXCAVATORS; AND 936, G936, 936E, 950B, AND 950E LOADERS - PS0484 - MAILED US AND CANADA, CACO, COFA, CFEL,
PSP FOR REPLACING THE WATER TEMPERATURE REGULATOR ON CERTAIN D4E, D5B, D6D, D6E TRACTORS; 120B, 120G, 140B, 140G MOTOR GRA DERS; 621S WHEEL TRACTORS; 930R, 930T, 966C, 966R WHEEL LOADERS; 3306B ENGINES - PS4571 - MAILED US AND CANADA, CACO, COFA, BRA PSP FOR REPLACING THE WATER TEMPERATURE REGULATOR ON CERTAIN D4E, D5B, D6D, D6E TRACTORS; 120B, 120G, 140B, 140G MOTOR GRA DERS; 621S WHEEL TRACTORS; 930R, 930T, 966C, 966R WHEEL LOADERS; 3306B ENGINES - PS4571 - MAILED US AND CANADA, CACO, COFA, BRA
PSP FOR INSTALLING NEW PISTONS AND PISTON RINGS IN CERTAIN D6D SR TRACTORS - PS4570 - MAILED BRAZIL, LIMITED US AND CANADA PSP FOR INSTALLING NEW PISTONS AND PISTON RINGS IN CERTAIN D6D SR TRACTORS - PS4570 - MAILED BRAZIL, LIMITED US AND CANADA
PARTS STOCK ACTION ONLY - 5D4243 LUG NUTS NEED TO BE REMOVED FROM PARTS STOCK - PI7262 - MAILED US AND CANADA, CACO, COFA, CFE L, COSA PARTS STOCK ACTION ONLY - 5D4243 LUG NUTS NEED TO BE REMOVED FROM PARTS STOCK - PI7262 - MAILED US AND CANADA, CACO, COFA, CFE L, COSA
PSP FOR REPLACING THE STUB SHAFT & BEARING AS. IN THE 4N1092 REAR BALANCER GROUP ON CERTAIN 631E, 637E, 657E SCRAPERS; 768C TRA CTORS; 769C TRUCKS; 3408 INDUSTRIAL, MARINE, SPARK-IGNITED, & GENERATOR SET ENGINES - PS4572 - MAILED US, CANADA, CACO, BR PSP FOR REPLACING THE STUB SHAFT & BEARING AS. IN THE 4N1092 REAR BALANCER GROUP ON CERTAIN 631E, 637E, 657E SCRAPERS; 768C TRA CTORS; 769C TRUCKS; 3408 INDUSTRIAL, MARINE, SPARK-IGNITED, & GENERATOR SET ENGINES - PS4572 - MAILED US, CANADA, CACO, BR
SERVICE LETTER EXTENSION FOR DECEMBER 22, 1989 SL - PSP FOR INSTALLING THERMOCOUPLES TO MONITOR EXHAUST GAS TEMPERATURES ON CERTAIN D11N TRACTORS; 776B TRACTORS; 777B, 785, AND 789 TRUCKS - PS4399 - MAILED US AND CANADA, CACO, CFEL, COSA SERVICE LETTER EXTENSION FOR DECEMBER 22, 1989 SL - PSP FOR INSTALLING THERMOCOUPLES TO MONITOR EXHAUST GAS TEMPERATURES ON CERTAIN D11N TRACTORS; 776B TRACTORS; 777B, 785, AND 789 TRUCKS - PS4399 - MAILED US AND CANADA, CACO, CFEL, COSA
SERVICE LETTER EXTENSION FOR DECEMBER 21, 1989 SL - PSP FOR INCREASING THE WELD ON THE TRANSMISSION TUBE ASSEMBLIES (SLIDE TRA CKS), AND INSTALLING BEVEL GEAR, BEVEL GEAR SHAFT BEARING, AND RETAINING BOLTS ON CERTAIN D10N TRACTORS - PS4390 - MAILED U SERVICE LETTER EXTENSION FOR DECEMBER 21, 1989 SL - PSP FOR INCREASING THE WELD ON THE TRANSMISSION TUBE ASSEMBLIES (SLIDE TRA CKS), AND INSTALLING BEVEL GEAR, BEVEL GEAR SHAFT BEARING, AND RETAINING BOLTS ON CERTAIN D10N TRACTORS - PS4390 - MAILED U
PSP FOR INSTALLING NEW FUEL LINES AND FUEL LINE BRACKETS ON CERTAIN 621S, 627E AND 637E SCRAPERS - PS4463 - MAILED US AND CAN ADA, CACO, COFA, CFEL PSP FOR INSTALLING NEW FUEL LINES AND FUEL LINE BRACKETS ON CERTAIN 621S, 627E AND 637E SCRAPERS - PS4463 - MAILED US AND CAN ADA, CACO, COFA, CFEL
SERVICE LETTER EXTENSION FOR FEBRUARY 25, 1990 SL - PS0434 - PSP FOR INSTALLING NEW PISTON RINGS AND CYLINDER LINERS TO RED UCE OIL CONSUMPTION ON CERTAIN CHALLENGER 65 TRACTORS; 235C E240, EL240, E300 AND EL300 EXCAVATORS; AND 963 AND 973 LOADER S - SERVICE LETTER EXTENSION FOR FEBRUARY 25, 1990 SL - PS0434 - PSP FOR INSTALLING NEW PISTON RINGS AND CYLINDER LINERS TO RED UCE OIL CONSUMPTION ON CERTAIN CHALLENGER 65 TRACTORS; 235C E240, EL240, E300 AND EL300 EXCAVATORS; AND 963 AND 973 LOADER S -
PSP FOR CORE CREDIT WHEN USING REMANUFACTURED 3161 GOVERNORS TO UPDATE D11N TRACTORS; 777B, 785, AND 789 TRUCKS AND 3508, 351 2, AND 3516 SPARE ENGINES - MAILED US AND CANADA PSP FOR CORE CREDIT WHEN USING REMANUFACTURED 3161 GOVERNORS TO UPDATE D11N TRACTORS; 777B, 785, AND 789 TRUCKS AND 3508, 351 2, AND 3516 SPARE ENGINES - MAILED US AND CANADA
PARTS STOCK ACTION ONLY - INSTRUCTION PLATES WITH PLASTIC COATING NEED TO BE REMOVED FROM PARTS STOCK - PI7255 - MAILED US AND CANADA, CACO, COFA, BRAZIL, CFEL, COSA PARTS STOCK ACTION ONLY - INSTRUCTION PLATES WITH PLASTIC COATING NEED TO BE REMOVED FROM PARTS STOCK - PI7255 - MAILED US AND CANADA, CACO, COFA, BRAZIL, CFEL, COSA
PSP FOR EXCESSIVE AIR SIDE PLUGGING OF FOLDED CORE RADIATORS IN 508 SKIDDERS - PS0488 - MAILED US AND CANADA, COSA, LIMITED COF A PSP FOR EXCESSIVE AIR SIDE PLUGGING OF FOLDED CORE RADIATORS IN 508 SKIDDERS - PS0488 - MAILED US AND CANADA, COSA, LIMITED COF A
PRIORITY - REINFORCING PLATES NEED TO BE INSTALLED ON THE DRAFT TUBES OF CERTAIN 631E AND 637E SCRAPERS - PI3525 - MAI LED US AND CANADA, CACO, COFA, BRAZIL, CFEL, COSA PRIORITY - REINFORCING PLATES NEED TO BE INSTALLED ON THE DRAFT TUBES OF CERTAIN 631E AND 637E SCRAPERS - PI3525 - MAI LED US AND CANADA, CACO, COFA, BRAZIL, CFEL, COSA
PRIORITY - GROUND WIRES ON CERTAIN D6H, D7H, AND D8N TRACTORS EQUIPPED WITH ROOF MOUNTED AIR CONDITIONER CONDENSERS NEED TO BE CHECKED FOR CORRECT GROUND WIRE INSTALLATION - PI3521 - MAILED US AND CANADA, LIMITED CACO PRIORITY - GROUND WIRES ON CERTAIN D6H, D7H, AND D8N TRACTORS EQUIPPED WITH ROOF MOUNTED AIR CONDITIONER CONDENSERS NEED TO BE CHECKED FOR CORRECT GROUND WIRE INSTALLATION - PI3521 - MAILED US AND CANADA, LIMITED CACO
PRIORITY - THE CASE AND FRAME ASSEMBLY NEEDS TO BE INSPECTED FOR TOOL MARKS FROM MACHINING OPERATIONS ON CERTAIN D5B TRA CTORS - PI3520 - MAILED US AND CANADA, BRAZIL - PLEASE NOTE THAT A LIMITED MAILING WAS MADE TO COSA FOR A SUPPLEMENT TO THIS S L PRIORITY - THE CASE AND FRAME ASSEMBLY NEEDS TO BE INSPECTED FOR TOOL MARKS FROM MACHINING OPERATIONS ON CERTAIN D5B TRA CTORS - PI3520 - MAILED US AND CANADA, BRAZIL - PLEASE NOTE THAT A LIMITED MAILING WAS MADE TO COSA FOR A SUPPLEMENT TO THIS S L
PSP FOR FAILED ONE-WAY CLUTCH COMPONENTS ON 988B LOADERS EQUIPPED WITH 2Z0989, 2Z8670, 2Z8786, 2Z8858, 2Z8859 OR 2Z8860 LOC K-UP CONVERTER ARRANGEMENTS - PS0517 - MAILED US AND CANADA, COSA, LIMITED COFA - REVISED 01/92 PSP FOR FAILED ONE-WAY CLUTCH COMPONENTS ON 988B LOADERS EQUIPPED WITH 2Z0989, 2Z8670, 2Z8786, 2Z8858, 2Z8859 OR 2Z8860 LOC K-UP CONVERTER ARRANGEMENTS - PS0517 - MAILED US AND CANADA, COSA, LIMITED COFA - REVISED 01/92
PSP FOR REPLACEMENT OF THE EMS OIL PRESSURE SWITCH AND THE HOUR METER OIL PRESSURE SWITCH ON CERTAIN D8N, D9N, D10N, AND D11 N TRACTORS - PS4586 - MAILED US AND CANADA, CACO, COFA, CFEL, COSA PSP FOR REPLACEMENT OF THE EMS OIL PRESSURE SWITCH AND THE HOUR METER OIL PRESSURE SWITCH ON CERTAIN D8N, D9N, D10N, AND D11 N TRACTORS - PS4586 - MAILED US AND CANADA, CACO, COFA, CFEL, COSA
SERVICE LETTER SUPPLEMENT FOR DECEMBER 24, 1990 SL - PI3500 - PRIORITY - THE BOLTS THAT HOLD THE DIFFERENTIAL PINION IN PLA CE MAY WORK LOOSE ON CERTAIN 623E WHEEL TRACTORS - MAILED US AND CANADA, COSA, LIMITED COFA SERVICE LETTER SUPPLEMENT FOR DECEMBER 24, 1990 SL - PI3500 - PRIORITY - THE BOLTS THAT HOLD THE DIFFERENTIAL PINION IN PLA CE MAY WORK LOOSE ON CERTAIN 623E WHEEL TRACTORS - MAILED US AND CANADA, COSA, LIMITED COFA
SERVICE LETTER SUPPLEMENT FOR FEBRUARY 27, 1991 SL - PS4429 - PSP FOR INSTALLING AN AUTOMATIC ETHER INJECTION SYSTEM (AEIS) ON CERTAIN D11N TRACTORS - MAILED US AND CANADA, COFA, COSA, LIMITED CACO, LIMITED CFEL SERVICE LETTER SUPPLEMENT FOR FEBRUARY 27, 1991 SL - PS4429 - PSP FOR INSTALLING AN AUTOMATIC ETHER INJECTION SYSTEM (AEIS) ON CERTAIN D11N TRACTORS - MAILED US AND CANADA, COFA, COSA, LIMITED CACO, LIMITED CFEL