FLO-TECH SPEED CONTROL ELECTRONIC SPEED CON Caterpillar

Introduction

Identification

If any part of the electronic control is to be returned to Woodward Governor Company for repair, attach a tag to the part with the following information:

* name and location where the control is installed;

* complete Woodward Governor Company part number(s) and serial number(s);

* description of the problem;

* instructions describing the desired type of repair.

Packing a Complete Control

Use the following materials when returning a complete control:

* packing materials that will not damage the surface of the unit;

* at least 100 mm (4 inches) of tightly packed, industry-approved packing material;

* a packing carton with double walls;

* a strong tape around the outside of the carton for increased strength.

Additional Instructions

When returning equipment to Woodward, please telephone and ask for the Customer Service Department. They will help expedite the processing of your order through our distributors or local service facility.

Replacement Parts Information

When ordering replacement parts for electronic controls, include the following information:

* the part number(s) (XXXX-XXX) that is on the enclosure nameplate;

* the unit serial number, which is also on the nameplate.

How to Contact Woodward

Use the following address when shipping or corresponding:

There is also information and e-mail addresses on Woodward's Internet (World Wide Web) home page:

http://www.woodward.com

Other Service Facilities

Contact Woodward Governor Company, Customer Service Department for the name of your nearest Woodward distributor or service facility.

Technical Assistance

If you need to telephone for technical assistance, you will need to provide the following information. Please write it down here before phoning:

If you have an electronic or programmable control, please have the adjustment setting positions or the menu settings written down and with you at the time of the call.