PRODUCT SUPPORT PROGRAM FOR REWORKING THE EXCITER ROTOR ON CERTAIN 3512 GENERATOR SETS
Usage:
REBE8238-00
Show/hide table
18Apr2012 |
O-199
Show/hide table
Before/After | PRODUCT SUPPORT PROGRAM FOR REWORKING THE EXCITER ROTOR ON CERTAIN 3512 GENERATOR SETS |
|
4457 4481 4454 4470 | PS43571 |
Show/hide table
NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43571" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
Show/hide table
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
Show/hide table
Show/hide table
Show/hide table
Show/hide table
TERMINATION DATE |
30Apr2014 |
PROBLEM
Show/hide table
The existing exciter rotor may become loose on the rotor shaft on certain 3512 generator sets with SR5 1400 frame generators. If the existing exciter rotor becomes loose, resultant damage to the generator and its components may occur. Rework of the exciter rotor and/or rotor assembly will be required to prevent exciter rotor loosening. |
AFFECTED PRODUCT
Show/hide table
Model | Identification Number |
3512 | YAK00215, 217-218, 353, 355, 358-359, 361, 364, 369, 376, 452, 491-493, 495-498, 540-541 |
PARTS NEEDED
Show/hide table
No parts needed for this program |
ACTION REQUIRED
Show/hide table
1. Isolate the generator set before commencing any work on the unit, open generator set breaker, activate Emergency Stop, disconnect the battery cables and either disconnect or open the control circuit breaker for the AC power supply to the battery charger. Ensure all health and safety requirements are adhered to at all times. Also, ensure proper Lock Out-Tag Out procedures are followed at all times while work is being performed on the machine. Lock out generator operation and disconnect/lockout all power sources before commencing any work. 2. Remove generator. Refer to KENR5284 for SR5 disassembly and assembly instructions. 3. Send generator to the Leroy Somer Service Center in Riyadh, Saudi Arabia for inspection, exciter rotor replacement or rotor assembly replacement if applicable. See below for contact information. Latif Madampara ARABIAN QUDRA CO. EXIT 13, RABWA, KHURAIS ROAD, RIYADH, KSA. TEL. 00966 1 4934557 X 227 FAX 00966 1 4934556 MOB. 00966 503105742 4. Reinstall generator and verify proper operation. Refer to KENR5284 for SR5 disassembly and assembly instructions. |
Show/hide table
SERVICE CLAIM ALLOWANCES
Show/hide table
0-60 mo |
Show/hide table
NOTE: This is a 36.0-hour job | ||||||
If applicable, reasonable travel time and mileage will be allowed. Include details in the claim story. |
Show/hide table
PARTS DISPOSITION
Show/hide table
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Caterpillar Information System:
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PISTON PACKS ON CERTAIN C32 MARINE ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE PISTON PACKS ON CERTAIN C32 MARINE ENGINES
PRODUCT SUPPORT PROGRAM FOR UPDATING THE SOFTWARE ON CERTAIN C27 INDUSTRIAL ENGINES PRODUCT SUPPORT PROGRAM FOR UPDATING THE SOFTWARE ON CERTAIN C27 INDUSTRIAL ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 162-7512 COMBUSTION SENSOR ON CERTAIN G3612, AND G3616 ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE 162-7512 COMBUSTION SENSOR ON CERTAIN G3612, AND G3616 ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE EMISSIONS LABEL ON CERTAIN SPF343C TRAILER MOUNTED PUMPERS PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE EMISSIONS LABEL ON CERTAIN SPF343C TRAILER MOUNTED PUMPERS
PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW ENGINE SOFTWARE ON CERTAIN C18 INDUSTRIAL ENGINES IN A LOCOMOTIVE GENERATOR SET APPLICATION PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW ENGINE SOFTWARE ON CERTAIN C18 INDUSTRIAL ENGINES IN A LOCOMOTIVE GENERATOR SET APPLICATION
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN CYLINDER PACK ASSEMBLIES OR INSPECTING AND POSSIBLY REWORKING PISTON PIN RETAINERS ON CERTAIN CYLINDER PACK ASSEMBLIES IN DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN CYLINDER PACK ASSEMBLIES OR INSPECTING AND POSSIBLY REWORKING PISTON PIN RETAINERS ON CERTAIN CYLINDER PACK ASSEMBLIES IN DEALER PARTS STOCK
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE SUPPORT LACING ON THE MAIN ROTORS ON CERTAIN 3516B, 3516C, 3516C HD, AND C175-16 GENERATOR SETS PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE SUPPORT LACING ON THE MAIN ROTORS ON CERTAIN 3516B, 3516C, 3516C HD, AND C175-16 GENERATOR SETS
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN 162-7512 COMBUSTION SENSORS FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN 162-7512 COMBUSTION SENSORS FROM DEALER PARTS STOCK
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING UPDATED SOFTWARE ON CERTAIN C9.3 INDUSTRIAL ENGINES PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING UPDATED SOFTWARE ON CERTAIN C9.3 INDUSTRIAL ENGINES
PRODUCT IMPROVEMENT PROGRAM TO INSPECT AND POSSIBLY REMOVING CERTAIN 312-4545 OIL PUMPS FROM DEALER PART STOCK PRODUCT IMPROVEMENT PROGRAM TO INSPECT AND POSSIBLY REMOVING CERTAIN 312-4545 OIL PUMPS FROM DEALER PART STOCK
PRODUCT SUPPORT PROGRAM FOR INSTALLING DRAIN HOSES ON THE MOTOR CAVITY ON 286-4571 AND 338-3708 ELECTRONIC THERMOSTATS ON CERTAIN C175-16 PETROLEUM GENERATOR SET ENGINES PRODUCT SUPPORT PROGRAM FOR INSTALLING DRAIN HOSES ON THE MOTOR CAVITY ON 286-4571 AND 338-3708 ELECTRONIC THERMOSTATS ON CERTAIN C175-16 PETROLEUM GENERATOR SET ENGINES
PRODUCT IMPROVEMENT PROGRAM TO INSPECT AND POSSIBLY REMOVE CERTAIN 4W-5719 ADAPTERS FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM TO INSPECT AND POSSIBLY REMOVE CERTAIN 4W-5719 ADAPTERS FROM DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR UPDATING THE CRANKSHAFT, CRANKSHAFT DOWELS, DAMPER ADAPTER, AND DAMPER AT OVERHAUL ON CERTAIN C175-16 GENERATOR SETS AND LOCOMOTIVE ENGINES PRODUCT SUPPORT PROGRAM FOR UPDATING THE CRANKSHAFT, CRANKSHAFT DOWELS, DAMPER ADAPTER, AND DAMPER AT OVERHAUL ON CERTAIN C175-16 GENERATOR SETS AND LOCOMOTIVE ENGINES
PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW SOFTWARE ON CERTAIN C18 INDUSTRIAL ENGINES IN MT865, AND MT875 AGCO TRACTORS PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW SOFTWARE ON CERTAIN C18 INDUSTRIAL ENGINES IN MT865, AND MT875 AGCO TRACTORS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE 333-9185 PUSHRODS IN CERTAIN C175 GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE 333-9185 PUSHRODS IN CERTAIN C175 GENERATOR SETS
PRODUCT SUPPORT PROGRAM FOR UPDATING THE SOFTWARE AND POSSIBLY CLEANING THE TURBOCHARGER COMPRESSOR HOUSING ON CERTAIN C7 AND C9 ON-HIGHWAY ENGINES PRODUCT SUPPORT PROGRAM FOR UPDATING THE SOFTWARE AND POSSIBLY CLEANING THE TURBOCHARGER COMPRESSOR HOUSING ON CERTAIN C7 AND C9 ON-HIGHWAY ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE SOFTWARE ON CERTAIN C13 AND C15 ON-HIGHWAY ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE SOFTWARE ON CERTAIN C13 AND C15 ON-HIGHWAY ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE TURBINE CLAMP PLATES ON THE TURBOCHARGER ON CERTAIN C9 PETROLEUM ENGINES PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE TURBINE CLAMP PLATES ON THE TURBOCHARGER ON CERTAIN C9 PETROLEUM ENGINES
PRODUCT SUPPORT PROGRAM FOR REWORKING BATTERY CABLE ASSEMBLY ON CERTAIN C32 GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR REWORKING BATTERY CABLE ASSEMBLY ON CERTAIN C32 GENERATOR SETS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE GENERATOR HOUSING PANELS ON CERTAIN C32 GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR REWORKING THE GENERATOR HOUSING PANELS ON CERTAIN C32 GENERATOR SETS
PRODUCT SUPPORT PROGRAM FOR UPDATING THE OIL MIST DETECTOR ON MARINE AND PETROLEUM 3612 AND C280-12 ENGINES PRODUCT SUPPORT PROGRAM FOR UPDATING THE OIL MIST DETECTOR ON MARINE AND PETROLEUM 3612 AND C280-12 ENGINES
PRODUCT SUPPORT PROGRAM FOR UPDATING THE SOFTWARE ON CERTAIN C7 INDUSTRIAL ENGINES IN A SNOW BROOM APPLICATION PRODUCT SUPPORT PROGRAM FOR UPDATING THE SOFTWARE ON CERTAIN C7 INDUSTRIAL ENGINES IN A SNOW BROOM APPLICATION
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 312-4545 OIL PUMP ON CERTAIN ASPHALT PAVERS, EXCAVATORS, FOREST MACHINERY, INTEGRATED TOOLCARRIERS, MATERIAL HANDLERS, MOTOR GRADERS, TRACK-TYPE LOADERS, TRACK-TYPE TRACTORS, VIBRATORY SOIL COMPACTORS, WHEEL PRODUCT SUPPORT PROGRAM FOR REPLACING THE 312-4545 OIL PUMP ON CERTAIN ASPHALT PAVERS, EXCAVATORS, FOREST MACHINERY, INTEGRATED TOOLCARRIERS, MATERIAL HANDLERS, MOTOR GRADERS, TRACK-TYPE LOADERS, TRACK-TYPE TRACTORS, VIBRATORY SOIL COMPACTORS, WHEEL
PRODUCT SUPPORT PROGRAM FOR UPDATING THE SOFTWARE ON CERTAIN C27 AND C32 INDUSTRIAL ENGINES PRODUCT SUPPORT PROGRAM FOR UPDATING THE SOFTWARE ON CERTAIN C27 AND C32 INDUSTRIAL ENGINES