PRODUCT SUPPORT PROGRAM FOR REPLACING THE JAW GROUP ON CERTAIN S365B, S385B, VHS-60/3, AND VHS-70/3 SHEARS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE JAW GROUP ON CERTAIN S365B, S385B, VHS-60/3, AND VHS-70/3 SHEARS

Usage:

REBE6019-01

15Jul2010
(Revised 13Jan2011)


U-265
A-203
O-228

 
After Failure Only
  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE JAW GROUP ON CERTAIN S365B, S385B, VHS-60/3, AND VHS-70/3 SHEARS

6344 5362
PS51866
NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51866" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

 
NOTE:

This Revised Service Letter replaces the 15Jul2010 Service Letter. Changes have been made to Affected Product.


TERMINATION DATE

31Jul2011

PROBLEM

The existing jaw assembly can fail at the structural root weld near the hub and the hinge plate on certain S365B, S385B, VHS-60/3 and VHS-70/3 shears. If the existing jaw assembly fails the shear becomes inoperable and the jaw assembly will need to be replaced.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
S385B  C1B00123-00126, 128-134, 141-150
VHS-70/3  B1Y00123-00125
*******Group  2*******
S365B  C1A00123-00131, 133-161, 176-187
VHS-60/3  B1X00123-00125, 128, 130, 136-137

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
1 2392386 JAW GP-BEARING&
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 2*******
1 2388713 JAW GP-BEARING&
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Replace the jaw assembly with appropriate new parts.

Refer to Service Manaul RENR4474, JAW GP Disassembly and Assembly for procedures for shear jaw removal and shear jaw installation.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-3000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
3001-4500 hrs,
25-36 mo 
27.0%
25.0%
0.0%
0.0%
55.0%
75.0%
 NOTE: This is a 8.0-hour job for Group 1

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-3000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
3001-4500 hrs,
25-36 mo 
27.0%
25.0%
0.0%
0.0%
55.0%
75.0%
 NOTE: This is a 8.0-hour job for Group 2



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Caterpillar Information System:

PRODUCT SUPPORT PROGRAM FOR REPAIRING THE VARIABLE ADJUSTABLE BOOM ON CERTAIN M318D AND M318D MH WHEELED EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPAIRING THE VARIABLE ADJUSTABLE BOOM ON CERTAIN M318D AND M318D MH WHEELED EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE SUPPORT PLATE ON CERTAIN SW60 WHEEL SAWS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE SUPPORT PLATE ON CERTAIN SW60 WHEEL SAWS
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE LEVELING SWITCH ON CERTAIN 323DL EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE LEVELING SWITCH ON CERTAIN 323DL EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 165-9579 RELIEF VALVE GROUP ON CERTAIN 365B L, 365B L SERIES II, 385B, 385B L, 385C, 385C L, AND 385C OEM EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 165-9579 RELIEF VALVE GROUP ON CERTAIN 365B L, 365B L SERIES II, 385B, 385B L, 385C, 385C L, AND 385C OEM EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 240-2998 PUMP FOR THE MEDIUM PRESSURE CIRCUIT ON VARIOUS EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE 240-2998 PUMP FOR THE MEDIUM PRESSURE CIRCUIT ON VARIOUS EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPAIRING CRACKS AT THE FRONT BAFFLE PLATE IN A MASS BOOM ON CERTAIN 324D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPAIRING CRACKS AT THE FRONT BAFFLE PLATE IN A MASS BOOM ON CERTAIN 324D EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPAIRING CRACKS AT THE FRONT BAFFLE PLATE IN A MASS BOOM ON CERTAIN 324D EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR REPAIRING CRACKS AT THE FRONT BAFFLE PLATE IN A MASS BOOM ON CERTAIN 324D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE TRACK ROLLER FRAME ON CERTAIN 320C, 320D, 325C, 325D, 329D, 330C, 330D, AND 336D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE TRACK ROLLER FRAME ON CERTAIN 320C, 320D, 325C, 325D, 329D, 330C, 330D, AND 336D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 260-8128 PIPE ASSEMBLY, IF FAILED, ON CERTAIN 365C L EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE 260-8128 PIPE ASSEMBLY, IF FAILED, ON CERTAIN 365C L EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PIN ASSEMBLIES, PT3/PT5/PT6, ON CERTAIN 330D AND 336D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE PIN ASSEMBLIES, PT3/PT5/PT6, ON CERTAIN 330D AND 336D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE OIL COOLER CORE ON CERTAIN 324D, 325D, M325D, AND 329D HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE OIL COOLER CORE ON CERTAIN 324D, 325D, M325D, AND 329D HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE MUFFLER ON CERTAIN 385 C L, 385C FS AND 385C MH EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE MUFFLER ON CERTAIN 385 C L, 385C FS AND 385C MH EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE MULTI COMBINED VALVE (334-7446) ON CERTAIN M313D, M315D, M316D, M318D, M318D MH, M322D AND M322D MH WHEELED EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE MULTI COMBINED VALVE (334-7446) ON CERTAIN M313D, M315D, M316D, M318D, M318D MH, M322D AND M322D MH WHEELED EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 191-2646 OR 267-6788 BEARING GEAR GROUP ON CERTAIN 365B L SERIES II, 365B L SERIES II FS, 365B L SERIES II MH, 365C L, 365C L FS, 365C L MH, AND 365C L CIPI EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE 191-2646 OR 267-6788 BEARING GEAR GROUP ON CERTAIN 365B L SERIES II, 365B L SERIES II FS, 365B L SERIES II MH, 365C L, 365C L FS, 365C L MH, AND 365C L CIPI EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY RETIGHTENING THE DRIVE GEAR ON CERTAIN 0R3233, 0R3860, AND 0R9250 ENGINE OIL SCAVENGE PUMPS IN DEALER PARTS STOCK FOR INSTALLATION IN VARIOUS 3508, 3512, AND 3516 ENGINES PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY RETIGHTENING THE DRIVE GEAR ON CERTAIN 0R3233, 0R3860, AND 0R9250 ENGINE OIL SCAVENGE PUMPS IN DEALER PARTS STOCK FOR INSTALLATION IN VARIOUS 3508, 3512, AND 3516 ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING CERTAIN ROCKER SWITCHES FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING CERTAIN ROCKER SWITCHES FROM DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR REWORKING THE MAIN HYDRAULIC PUMP ON CERTAIN 330D, 330D L, 330D MH, 345C, 345C L, AND 345C MH HYDRAULIC EXCAVATORS IN THE CASE OF LOOSE SERVO PISTON. PRODUCT SUPPORT PROGRAM FOR REWORKING THE MAIN HYDRAULIC PUMP ON CERTAIN 330D, 330D L, 330D MH, 345C, 345C L, AND 345C MH HYDRAULIC EXCAVATORS IN THE CASE OF LOOSE SERVO PISTON.
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REWORKING, IF NECESSARY, THE UPPER FRAME ON CERTAIN M313D, M315D, M316D, AND M318D WHEELED EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REWORKING, IF NECESSARY, THE UPPER FRAME ON CERTAIN M313D, M315D, M316D, AND M318D WHEELED EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BOOM/STICK/BUCKET HYDRAULIC CYLINDER BARREL ON CERTAIN 320D AND 324D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE BOOM/STICK/BUCKET HYDRAULIC CYLINDER BARREL ON CERTAIN 320D AND 324D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE VISCOUS FAN DRIVE ASSEMBLY ON CERTAIN 324D, 325D, 328D, AND M325D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE VISCOUS FAN DRIVE ASSEMBLY ON CERTAIN 324D, 325D, 328D, AND M325D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE HVAC DUCTS ON CERTAIN 320C, 320D, 322C, 324D, 325C, 325D, 330C, AND 330D FORESTRY MACHINES PRODUCT SUPPORT PROGRAM FOR REWORKING THE HVAC DUCTS ON CERTAIN 320C, 320D, 322C, 324D, 325C, 325D, 330C, AND 330D FORESTRY MACHINES
PRODUCT SUPPORT PROGRAM FOR MODIFICATIONS IN THE SWING PILOT CIRCUIT IN ORDER TO PREVENT JOYSTICK VIBRATION ON CERTAIN 345D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR MODIFICATIONS IN THE SWING PILOT CIRCUIT IN ORDER TO PREVENT JOYSTICK VIBRATION ON CERTAIN 345D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR RELOCATING THE CONNECTOR FOR THE ENGINE OIL LEVEL SWITCH ON CERTAIN 345D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR RELOCATING THE CONNECTOR FOR THE ENGINE OIL LEVEL SWITCH ON CERTAIN 345D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR INSTALLING AN EXTERNAL SEAL KIT BETWEEN THE ENGINE OIL PAN AND CRANK CASE ON CERTAIN 303C CR AND 303.5C CR EXCAVATORS PRODUCT SUPPORT PROGRAM FOR INSTALLING AN EXTERNAL SEAL KIT BETWEEN THE ENGINE OIL PAN AND CRANK CASE ON CERTAIN 303C CR AND 303.5C CR EXCAVATORS
Back to top
The names Caterpillar, John Deere, JD, JCB, Hyundai or any other original equipment manufacturers are registered trademarks of the respective original equipment manufacturers. All names, descriptions, numbers and symbols are used for reference purposes only.
CH-Part.com is in no way associated with any of the manufacturers we have listed. All manufacturer's names and descriptions are for reference only.