PRODUCT SUPPORT PROGRAM FOR REPAIRING THE VARIABLE ADJUSTABLE BOOM ON CERTAIN M318D AND M318D MH WHEELED EXCAVATORS
Usage:
REBE6003-00
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| 03Mar2011 |
U-84
A-67
D-75
O-78
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPAIRING THE VARIABLE ADJUSTABLE BOOM ON CERTAIN M318D AND M318D MH WHEELED EXCAVATORS |
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| 6535 6536 | PS51998 |
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| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51998" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Mar2013 |
PROBLEM
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| Certain weld seems on the stub-boom and fore-boom can crack on certain M318D and M318D MH Excavators that are equipped with a Variable Adjustable Boom. If the cracks are not repaired in a timely manner, the cracks may propagate and cause further damage to the boom. |
AFFECTED PRODUCT
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| Model | Identification Number |
| M318D | W8P00205, 207, 209-211, 214, 216-220, 222-224, 227-228, 231-232, 235, 239-241, 243, 245-247, 249-250, 252-255, 257, 262, 264, 268, 270-273, 275-279, 281, 284-286, 288-291, 293, 296-297, 299-302, 304, 307, 312-318, 320-321, 323-325, 328-331, 333, 335, 340, 342, 345, 348, 350, 358, 360-361, 369, 371-372, 377, 381-382, 385, 390-391, 407-412, 415, 417-420, 422-423, 425-426, 429, 431-432, 437, 441, 443, 445, 447-448, 451, 453, 455-457, 459, 461-462, 464-467, 474-475, 477-479, 483, 485, 488-492, 494-495, 497-498, 500-503, 506, 510-512, 518-520, 522-524, 528, 531, 535, 538, 540, 542, 546, 552-554, 557, 559, 562, 566-569, 571-574, 576, 578-583, 585-586, 589, 591, 596, 599-601, 604-605, 608-617, 619, 625, 627-628, 630-631, 637-641, 643-645, 650-654, 656, 658-662, 666, 671, 674, 676, 681, 685-686, 690, 692, 695, 705, 707, 709, 711, 713-714, 720, 724, 727, 729-731, 734, 736, 738, 741, 743-744, 746-750, 753, 755-761, 763-764, 766-770, 772-773, 775-779, 782-784, 786, 788-789, 793, 798-801, 804-805, 807-809, 811-812, 820-823, 825-837, 840-841, 843, 846-847, 850-851, 862, 864, 868-870, 872-875, 878-883, 885, 887-890, 899, 907-909, 914-915, 917, 920, 922, 925-928, 930-934, 937-946, 948-953, 955-961, 963-970, 972, 977-981, 983-985, 987-988, 990, 993, 998-999, 1002-1004, 1014, 1018-1022, 1024, 1026, 1030-1033, 1036, 1038-1039, 1042, 1045, 1047-1049, 1053, 1056-1057, 1059-1062, 1068-1070, 1072, 1075, 1079, 1081-1085, 1092-1093, 1095-1097, 1100, 1103-1104, 1106, 1108-1113 |
| M318D MH | W8R00162, 164-165, 183, 216, 235, 300-304, 311 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 1P3702 | SEAL-RECTANGULAR (If Needed) |
| 1 | 5K9090 | SEAL-O-RING-ORFS (If Needed) |
| 1 | 6V9746 | SEAL-O-RING-ORFS (If Needed) |
| 1 | 2547611 | BOOM AS (Do Not Order - See Note In Parts Needed) |
| 1 | 2547612 | BOOM AS (Do Not Order - See Note In Parts Needed) |
| NOTE: Contact the DSN Tier 2 before ordering. In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| If cracks are found on weld seams as shown in Image 1, take pictures of the cracks along with a picture of the boom ID-plate. Contact your local Caterpillar Dealer Technical Communicator (TC) and have the dealer TC submit a DSN (Dealer Solution Network) Service Request. Within the request, reference the Service Letter PS number in the "Description Field". A Product Group Tier 2 DSN Engineer will review the images. Based on the failure mode identified by the images, the DSN Tier 2 Engineer will advise/authorize the appropriate repair action (repair according to the repair instructions provided or replacement authorization). NOTE: The booms should not be replaced without prior review and authorization by the Product Group Tier 2 DSN Engineer. |
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| Image1 |
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| Image2 |
SERVICE CLAIM ALLOWANCES
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0-24 mo |
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25-48 mo |
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| NOTE: This is a 21.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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