PRODUCT SUPPORT PROGRAM FOR REPAIRING CRACKS AT THE FRONT BAFFLE PLATE IN A MASS BOOM ON CERTAIN 324D EXCAVATORS
Usage:
REBE5944-00
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| 29Apr2010 |
U-150
A-117
O-138
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| Before/After | PRODUCT SUPPORT PROGRAM FOR REPAIRING CRACKS AT THE FRONT BAFFLE PLATE IN A MASS BOOM ON CERTAIN 324D EXCAVATORS |
|
| 6501 | PS43076 |
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| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43076" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 30Apr2012 |
PROBLEM
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| The existing 248-1951 Mass Boom can be cracked at the front baffle plate on certain 324D Excavators. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 324D L | DFP00249, 364, 525, 532 |
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| *******Group 2******* | |
| 324D L | DFP00146-00147, 264, 274, 286, 289, 296 |
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| *******Group 3******* | |
| 324D L | DFP00157, 165, 193, 196, 201-202, 220, 223, 230, 234, 237, 242, 272, 348-349 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 2901727 | FILM-CAT RH (PE) |
| 1 | 2901728 | FILM-CAT LH (PE) |
| 1 | PLATE | When Required (Dealer Fablicated) |
| 2 | STRIP | When Required (Dealer Fablicated) |
| 2 | SUPPORT | When Required (Dealer Fablicated) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 11% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 2******* | ||
| 1 | 2901727 | FILM-CAT RH (PE) |
| 1 | 2901728 | FILM-CAT LH (PE) |
| 1 | PLATE | When Required (Dealer Fablicated) |
| 2 | STRIP | When Required (Dealer Fablicated) |
| 2 | SUPPORT | When Required (Dealer Fablicated) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 3******* | ||
| 1 | 2901727 | FILM-CAT RH (PE) |
| 1 | 2901728 | FILM-CAT LH (PE) |
| 1 | PLATE | When Required (Dealer Fablicated) |
| 2 | STRIP | When Required (Dealer Fablicated) |
| 2 | SUPPORT | When Required (Dealer Fablicated) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Inspect and repair the boom in accordance with Special Instruction, REHS5130. |
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SERVICE CLAIM ALLOWANCES
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