PRODUCT IMPROVEMENT PROGRAM FOR REPAIRING CRACKS AT THE FRONT BAFFLE PLATE IN A MASS BOOM ON CERTAIN 324D EXCAVATORS
Usage:
REBE5943-00
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10May2010 |
D-143
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Priority | PRODUCT IMPROVEMENT PROGRAM FOR REPAIRING CRACKS AT THE FRONT BAFFLE PLATE IN A MASS BOOM ON CERTAIN 324D EXCAVATORS |
|
6501 | PI31745 |
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NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI31745" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31745" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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COMPLETION DATE |
TERMINATION DATE |
30Nov2010 | 31May2011 |
PROBLEM
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The existing 248-1951 Mass Boom can be cracked at the front baffle plate on certain 324D Excavators. |
AFFECTED PRODUCT
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Model | Identification Number |
324D | CJX00251, 254, 276-286, 295 |
324D L | DFP00490-00494, 498-499, 502 |
PARTS NEEDED
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Qty |
Part Number | Description |
1 | 2901727 | FILM-CAT RH (PE) |
1 | 2901728 | FILM-CAT LH (PE) |
1 | PLATE | When Required (Dealer Fablicated) |
2 | STRIP | When Required (Dealer Fablicated) |
2 | SUPPORT | When Required (Dealer Fablicated) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
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Repair the boom in accordance with Special Instruction, REHS5130. |
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OWNER NOTIFICATION
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U.S. and Canadian owners will receive the attached Owner Notification. |
SERVICE CLAIM ALLOWANCES
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NOTE: This is a 50.0-hour job | |||||
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
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COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPAIRING CRACKS AT THE FRONT BAFFLE PLATE IN A MASS BOOM MODELS INVOLVED - 324D EXCAVATORS Dear Caterpillar Product Owner: The mass boom needs to be reworked on the products listed below. The existing boom can crack and the top plate can be torn apart. You will not be charged for the service performed. Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated 10May2010 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime. Caterpillar Inc. Identification #(s) Attached to 10May2010 Service Letter |
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