PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE ELECTRONIC CONTROL MODULE (ECM) SOFTWARE AND POSSIBLY THE INJECTORS ON CERTAIN C18 INDUSTRIAL ENGINES
Usage:
REBE3195-00
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28Feb2008 |
O-93
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Priority | PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE ELECTRONIC CONTROL MODULE (ECM) SOFTWARE AND POSSIBLY THE INJECTORS ON CERTAIN C18 INDUSTRIAL ENGINES |
|
1290 1901 7620 | PI31456 |
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NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI31456" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31456" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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COMPLETION DATE |
TERMINATION DATE |
31Aug2008 | 28Feb2009 |
PROBLEM
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The engine software and possibly the injectors need to be replaced on certain C18 Industrial Engines. The software flash file that these engines were built with is not the correct software for this application and needs to be replaced with 308-5693 Software. When the required 308-5693 Software is used with 291-5911 injectors the engine is NOT emissions certified. To meet emissions compliance the injectors need to be 2530618/">253-0618 Injectors when using 308-5693 Software. |
AFFECTED PRODUCT
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Model | Identification Number |
*******Group 1******* | |
C18 | WJH02099, 2109, 2715, 2854, 2887, 2926, 2946, 2959, 2967, 2970, 2974, 3115-3117, 3119, 3145-3147, 3153, 3159 |
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*******Group 2******* | |
C18 | WJH02095, 2098, 2103, 2699, 2722, 2727, 2828, 2852 |
PARTS NEEDED
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Qty |
Part Number | Description |
*******Group 1******* | ||
6 | 2530618 | INJECTOR GP-FUEL |
1 | 3085693 | SOFTWARE GP-ELEK |
In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
*******Group 2******* | ||
1 | 3085693 | SOFTWARE GP-ELEK |
In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
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Group 1 Engines: Remove the existing 291-5911 injectors and replace with a new set of 2530618/">253-0618 injectors. Once this is complete, flash the Engine ECM with the 308-5693 software file. Group 2 Engines: Flash the Engine Ecm with the 308-5693 software file. |
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OWNER NOTIFICATION
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U.S. and Canadian owners will receive the attached Owner Notification. |
SERVICE CLAIM ALLOWANCES
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*******Group 1******* | |||||
NOTE: This is a 3.0-hour job for Group 1 | |||||
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*******Group 2******* | |||||
NOTE: This is a 1.0-hour job for Group 2 | |||||
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
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COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE ELECTRONIC CONTROL MODULE (ECM) SOFTWARE AND POSSIBLY THE INJECTORS ON CERTAIN C18 INDUSTRIAL ENGINES MODELS INVOLVED - C18 Industrial Engines Dear Caterpillar Product Owner: The Engine software and possibly the injectors need to be replaced on the C18 Industrial Engines listed below. The existing injectors do not work properly with the current software. You will not be charged for the service performed. Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated 28Feb2008 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime. Caterpillar Inc. Identification #(s) Attached to 28Feb2008 Service Letter |
Caterpillar Information System:
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