PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE ELECTRONIC CONTROL MODULE (ECM) SOFTWARE AND POSSIBLY THE INJECTORS ON CERTAIN C18 INDUSTRIAL ENGINES Caterpillar


PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE ELECTRONIC CONTROL MODULE (ECM) SOFTWARE AND POSSIBLY THE INJECTORS ON CERTAIN C18 INDUSTRIAL ENGINES

Usage:

REBE3195-00

28Feb2008


O-93

 
Priority
  
  

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE ELECTRONIC CONTROL MODULE (ECM) SOFTWARE AND POSSIBLY THE INJECTORS ON CERTAIN C18 INDUSTRIAL ENGINES

1290 1901 7620
PI31456
NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31456" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31456" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


COMPLETION DATE

TERMINATION DATE

31Aug2008 28Feb2009

PROBLEM

The engine software and possibly the injectors need to be replaced on certain C18 Industrial Engines. The software flash file that these engines were built with is not the correct software for this application and needs to be replaced with 308-5693 Software. When the required 308-5693 Software is used with 291-5911 injectors the engine is NOT emissions certified. To meet emissions compliance the injectors need to be 2530618/">253-0618 Injectors when using 308-5693 Software.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
C18  WJH02099, 2109, 2715, 2854, 2887, 2926, 2946, 2959, 2967, 2970, 2974, 3115-3117, 3119, 3145-3147, 3153, 3159
*******Group  2*******
C18  WJH02095, 2098, 2103, 2699, 2722, 2727, 2828, 2852

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
6 2530618 INJECTOR GP-FUEL
1 3085693 SOFTWARE GP-ELEK
In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 2*******
1 3085693 SOFTWARE GP-ELEK
In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Group 1 Engines:

Remove the existing 291-5911 injectors and replace with a new set of 2530618/">253-0618 injectors. Once this is complete, flash the Engine ECM with the 308-5693 software file.

Group 2 Engines:

Flash the Engine Ecm with the 308-5693 software file.

OWNER NOTIFICATION

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 3.0-hour job for Group 1

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
100%
100%
0%
0%
0%
0%

 NOTE: This is a 1.0-hour job for Group 2


PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
 
 
 
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE ELECTRONIC CONTROL MODULE (ECM) SOFTWARE AND POSSIBLY THE INJECTORS ON CERTAIN C18 INDUSTRIAL ENGINES

MODELS INVOLVED - C18 Industrial Engines

Dear Caterpillar Product Owner:

The Engine software and possibly the injectors need to be replaced on the C18 Industrial Engines listed below. The existing injectors do not work properly with the current software. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 28Feb2008 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.



Caterpillar Inc.

Identification #(s)



Attached to 28Feb2008 Service Letter

Caterpillar Information System:

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