PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN CAT MESSENGER DISPLAY GROUPS FROM DEALER PARTS STOCK
Usage:
REBE1354-00
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| 22Nov2006 |
U-750
A-717
D-702
O-731
TA-503
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| Parts stock action only | PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN CAT MESSENGER DISPLAY GROUPS FROM DEALER PARTS STOCK |
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| 7490 7610 7750 | PI70216 |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 28Feb2007 |
PROBLEM
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| Certain 243-3820 Cat Messenger Display Groups need to be removed from dealer parts stock. These display groups are for use in certain 3126B, C7, C9, C-9, C-10, C11, C-12, C13, C15, C-15, C-16, C18, 3412E, C27, and C32 Industrial Engine applications. These Cat Messenger display groups may have been programmed with the incorrect software that can cause incorrect button operation. |
ACTION REQUIRED
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| Remove all 243-3820 Cat Messenger Display Groups that do not have the WHITE paint dot on the back of the display near the connector as shown in the image below. Note: Most of the displays will have a RED paint dot but only those with a WHITE paint dot have the correct software. |
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| Image1 |
SERVICE CLAIM ALLOWANCES
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| Submit one claim for all 243-3820 Cat Messenger Display Groups removed from dealer parts stock. |
PARTS DISPOSITION
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| Return parts removed from stock to the claims address listed and identify the package with the appropriate PIP number. | |||||||
| For NACD |
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