PRODUCT IMPROVEMENT PROGRAM FOR RE-FLASHING SOFTWARE ON CERTAIN C9 ACERT MARINE ENGINES Caterpillar


PRODUCT IMPROVEMENT PROGRAM FOR RE-FLASHING SOFTWARE ON CERTAIN C9 ACERT MARINE ENGINES

Usage:



REBE1244-00

15Sep2006


U-631
A-616
D-599
O-613
TM-509

 
Priority
  
  

PRODUCT IMPROVEMENT PROGRAM FOR RE-FLASHING SOFTWARE ON CERTAIN C9 ACERT MARINE ENGINES

7620 1902
PI31150
NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31150" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31150" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


COMPLETION DATE

TERMINATION DATE

31Mar2007 30Sep2007

PROBLEM

A new flash file has been released to address the following issues: A 42-5 ?Injector Actuation Valve current below normal? diagnostic code may be active during startup. This condition may cause hard starting and rough running. The software has also been improved to address low idle instability and improved load acceptance during emergency reversal operation.The calculated fuel rate has been updated to more accurately reflect the actual fuel rate. Erroneous high transmission oil pressure events during idle/neutral operation and noise concerns.

AFFECTED PRODUCT

Model Identification Number
C9 X9X00450-00451, 475-491, 513-514, 525-527, 530, 534-535, 545-548, 551, 553-556, 559, 568-573, 603-609, 620-622, 625-634, 645-646, 649, 651-652, 658-663, 668-669, 686, 688, 698-704, 706-708, 725-730

Z9X00250-00252, 257-259, 266-268, 275, 278

PARTS NEEDED

Qty

Part Number Description
1 2911549 Software Gp

ACTION REQUIRED

Install the new software group (flash file)in the engine ECM as described in the "Help" menu on Cat Electronic Technician (Cat ET).

OWNER NOTIFICATION

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
100%
100%
0%
0%
0%
0%

 NOTE: This is a 0.7-hour job


PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
 
 
 
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING NEW ENGINE SOFTWARE

MODELS INVOLVED - C9 ACERT MARINE ENGINES

Dear Caterpillar Product Owner:


New engine software needs to be installed to address various software issues and noise concerns. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 15Sep2006 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.



Caterpillar Inc.

Identification #(s)



Attached to 15Sep2006 Service Letter

Caterpillar Information System:

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