PRODUCT SUPPORT PROGRAM FOR REPLACING THE WATER TEMPERATURE REGULATOR ON CERTAIN C9 ON-HIGHWAY TRUCK ENGINES Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE WATER TEMPERATURE REGULATOR ON CERTAIN C9 ON-HIGHWAY TRUCK ENGINES

Usage:



REBE1075-00

14Aug2006



 
Before/After
 (Limited distribution) 
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE WATER TEMPERATURE REGULATOR ON CERTAIN C9 ON-HIGHWAY TRUCK ENGINES

1355
PS42239
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42239" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

31Aug2008

PROBLEM

The water temperature regulators used on certain C9 On-Highway Truck Engines may fail at an unacceptable rate. Failures are due to cracking of the thermostat sleeve, and the "jiggle valve" becoming trapped in the thermostat valve.

AFFECTED PRODUCT

Model Identification Number
C9  MTB00106, 1000, 1005, 1007-1014, 1016-1078, 1087-1090, 1093-1095, 1097, 1099, 1101, 1103-1104, 1109-1110, 1117-1129, 1131-1134, 1136, 1140-1141, 1143-1144, 1146-1147, 1149-1150, 1159-1162, 1172-1176, 1179-1181, 1183-1184, 1186, 1188, 1190-1196, 1198-1202, 1205-1208, 1217, 1221, 1227-1233, 1235, 1238, 1240-1241, 1244-1245, 1248-1252, 1255-1256, 1261-1265, 1267, 1269, 1272, 1278, 1285-1289, 1293, 1298, 1301-1306, 1311-1322, 1324-1343, 1345-1353, 1355-1363, 1365-1366, 1368, 1371-1372, 1374, 1380-1381, 1384-1386, 1396, 1398-1400, 1402, 1404, 1406, 1409, 1411, 1415, 1418, 1420-1421, 1425-1426, 1428-1429, 1431-1432, 1434-1464, 1467-1470, 1475, 1490, 1494

PARTS NEEDED

Qty

Part Number Description
1 2192340 GASKET
1 2845421 REGULATOR-WATER

ACTION REQUIRED

Observe all safety and environmental precautions. Follow the procedures and specifications given in the Disassembly and Assembly Manual for C9 On-Highway Truck Engines. Remove the current 115-4223 or 119-3025 Water Temperature Regulator and replace with a new 284-5421 Water Temperature Regulator.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-300000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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