2004/03/01 Caterpillar

Caterpillar Products

All

A change has been made to Service Magazine, SEPD0723, 01, March 2004 , "Ordering a Replacement Machine Identification Plate". The content has changed.

Ordering a Replacement Machine ID Plate for ALL Caterpillar Products

A Product Identification Number (PIN) is used on all Caterpillar machines and Caterpillar generator sets for identification worldwide. For Caterpillar products in Europe, the identification plates incorporate service information and the CE mark for the certification in Europe. High strength adhesive will attach the identification plates.

Dealers can place an order for the part number for the appropriate replacement machine identification plate in either the ANTARES system or the Dealer Business System. When the order is placed in ANTARES, be sure to include the required information in the Special Instructions field. If the information is missing, the Direct Ship analyst will contact the ordering dealer and request the information. If the information is not provided within 24 hours, then the Direct Ship analyst will cancel the order and advise the dealer why the order was canceled.

Required information for the following replacement PIN plates 239-6986, 239-6987, and 239-6988:

• Model number for the machine

• Serial number for the machine

Required information for replacement PIN plate for 239-6989:

• Model number for the machine

• Serial number for the machine

• Engine model number

• Engine serial number

• Engine arrangement number

• Transmission serial number

• Transmission arrangement number

If the machine is located in a European country that requires a CE mark, the special instructions must also include “CE MARK NEEDED”.

The supplier will process the order for the replacement machine identification plate and will record the order for the replacement machine identification plate.

The replacement machine identification plates will be stamped "DUPLICATE". Dealer personnel should verify the PIN number on the replacement PIN plate with the PIN numbers that are stamped in the frame of the product.

The Process for Ordering a Replacement Machine Identification Plate

Dealers can use the following process to order a replacement machine identification plate.

1. Place an order for the part number for the appropriate replacement machine identification plate in either the ANTARES system or the Dealer Business System.

2. When you place the order directly in the ANTARES system, the required information in step 4 must be entered in the Special Instructions Field.

3. When you place the order directly in the Dealer Business System, the required information in step 4 must be sent via e-mail to Replacement Pinplate. In the e-mail to Replacement Pinplate , you should reference the “PSO Number” of the order for the replacement machine identification plate.

4. The following information is the required information that must be entered in the Special Instructions Field on orders that are placed through the ANTARES system. The following information is the required information that must be sent via e-mail to Replacement Pinplate.

   Required information for the replacement PIN plates

   • Product Identification Number

   • Model Number

   • The person that gets the new plate

   • The indicator for the country “Made In”

5. When you place the order directly in the ANTARES system, the following information is the optional information that can be entered in the special instructions field. The optional information can also be sent via e-mail to Replacement Pinplate.

   • You can state the model number, the serial number, or the arrangement number for the engine.

   • You can state the model number, the serial number, or the arrangement number for the transmission.

   • For custom products, indicate a “Z” in the "Parts Order" box.

   The supplier will process the order for the replacement machine identification plate. The supplier will record the order for the replacement machine identification plate. The replacement machine identification plate will be direct shipped to the dealer from the supplier of the replacement PIN plates. The supplier of the replacement PIN plates will only ship the replacement PIN plates to the address of the dealership that is ordering the replacement PIN plates.

   When you include the optional information in the request, the replacement machine identification plates will be engraved on the plates. Auxiliary information plates are not necessary. The replacement machine identification plates will be stamped “DUPLICATE”. Dealer personnel should verify the PIN number on the replacement PIN plate with the PIN numbers that are stamped in the frame of the product.

   Table 1 shows the required information, the former part numbers for the replacement machine identification plates, and the part numbers for the new replacement machine identification plates.

   Show/hide table

   Table 1

   Information on Replacement PIN Plates
   Product Type	PIN Plate Type	PIN Plate Part Numbers			Required Information
   		Former PIN Plate	Current PIN Plate	New PIN Plate With Build No.	PIN	Model Number	Recipient for the New Plate at the dealership	Indicator for the Country "Made In"
   Earthmoving Equipment	Standard PIN	9X-1878	239-6986	515-7905
   	PIN for the Track-Type Tractor	9X-6189	239-6987	—
   	PIN for Underground Mining Equipment	205-4678	239-6988	515-7908
   	Combination PIN	194-0856	239-6989	515-7907
   Electric Power Generator	Standard PIN	9X-1878	239-6986	515-7905
   	Combination Plate for generator Sets	196-8998 (Discontinued can be replaced by the standard PIN Plate)	239-6989	515-7907
   BCP	Standard PIN	N/A	389-1647	515-7906

Illustration 1	g01038440

The Illustration above shows the 239-6986 Pin Plate that replaces the 9X-1878 Plate.

Illustration 2	g01038446

The Illustration above shows the 239-6987 Plate that replaces the 9X-6189 Plate.

Illustration 3	g01038670

The Illustration above shows the 239-6989 Plate with the table for the optional information.

Illustration 4	g01038678

The Illustration above shows the 239-6989 Plate without the table for the optional information.

Illustration 5	g06129943

The Illustration above shows the 515-7905 Pin Plate that replaces the 239-6986 Serial Number Plate.

Illustration 6	g06129950

The Illustration above shows the 515-7907 Plate without the table for the optional information.

Illustration 7	g06129960

The Illustration above shows the 515-7908 Plate for use in Underground Mining applications.