PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE OIL FILLER CAP ON C11, C13, AND C15 TRUCK ENGINES IN CERTAIN KENWORTH 2005-2007 T2000 CHASSIS
Usage:
REBE3271-00
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| 14Feb2008 |
U-76
A-65
TT-8
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| Safety | PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE OIL FILLER CAP ON C11, C13, AND C15 TRUCK ENGINES IN CERTAIN KENWORTH 2005-2007 T2000 CHASSIS |
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| 1316 | PI10658 |
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| NOTE: | This Program must be administered as soon as possible.
When reporting the repair, use "PI10658" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim
Description Code and "T" as the SIMS Description Code.
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PROBLEM
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| This Product Improvement Program is a Safety Recall in accordance with the US National Traffic and Motor Vehicle Safety Act and the Canadian Motor Vehicle Safety Act. The oil filler cap can become dislodged due to cap damage or improper installation and become lodged in the u-joint of the steering driveline and steering gear. If the cap becomes lodged in this area, it may result in difficulty steering the vehicle and/or cause complete steering lock-up, which could result in a vehicle crash. It is a violation of US Federal law for a dealer to deliver a new motor vehicle or new or used engine covered by this Safety PIP until the PIP has been completed. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| C15 | MXS26222, 26232, 26334, 26339-26340, 26494, 26497, 26514, 26569, 26649, 26706-26707, 26715-26717, 26911, 26914, 26977, 26989, 27038, 27057-27058, 27063-27064, 27066, 27278, 27285, 27377-27379, 27385, 27493, 27503, 27539, 27594, 27607, 27666, 27692, 27742, 27784, 27823, 27828, 27906, 27946, 27960-27961, 27977, 27982-27992, 28213-28216, 28226-28231, 28600-28617, 28917, 29131-29137, 29163-29170, 29174-29182, 29366, 29479, 29587-29588, 29613, 29644, 29763, 30085, 30171, 30174, 30180, 30190, 30195, 30197, 30202, 30204, 30209, 30369, 30432, 30454, 30458, 30468, 30555, 30577, 30602, 30644, 30699-30705, 30912, 30916, 30918, 30966, 30989, 31035, 31059, 31069, 31094, 31127, 31163-31167, 31406-31410, 31416, 31670-31677, 31681, 31911-31919, 31921, 32163-32171, 32231, 32414-32422, 32429, 32435, 32667, 32676, 32899, 32906-32911, 32920, 32925-32927, 33097, 33165, 33234, 33331-33339, 33359-33360, 33367, 33594, 33832-33835, 33839, 34281, 34449, 34596-34599, 34606, 34833, 34835, 34843, 35041, 35043, 35058, 35099, 35128, 35173, 35184, 35240, 35272, 35280, 35294, 35321-35322, 35336, 35345, 35385, 35398-35399, 35424, 35432, 35435, 35467, 35486, 35491, 35496, 35501, 35506, 35511, 35516, 35521, 35526, 35531, 35536, 35540, 35573, 35582, 36461-36462, 36472, 36693-36699, 36710, 36942-36943, 37172, 37227, 37234, 37253, 37323, 37327, 37334, 37363, 37446-37453, 37697, 37936-37944, 37965-37967, 37970-37975, 38131, 38174, 38292, 38301, 38308, 38381-38386, 38698, 38752, 38783, 38824, 38867, 38912, 38944, 39041, 39060, 39080, 39220, 39441, 39457, 39473, 39477, 39508-39509, 39520, 39532, 39535, 39538, 39550, 39553, 39588, 39593, 39613, 39621, 39634, 39649, 39664, 39666, 39670, 39679, 39688, 39698, 39701-39702, 39704, 39708, 39719, 39730, 39734, 39759, 39764, 39773, 39786-39787, 39792, 39871, 39878, 39903, 39922, 39943, 39963, 39982, 39992, 40006, 40073, 40096, 40103, 40224, 40236, 40282, 40285, 40289, 40294, 40296, 40383, 40458, 40464, 40481, 40487, 40491, 40498, 40546, 40574, 40584, 40599, 40605, 40619, 40626, 40633, 40657, 40695, 40705, 40709, 40717, 40720, 40744, 40765, 40770, 40782, 40804, 40855, 40868, 40896, 40943, 40965-40967, 40969, 40976, 40999, 41025, 41045, 41056-41057, 41066, 41081, 41156, 41158, 41173, 41183, 41192, 41203, 41234, 41241, 41245, 41256, 41264, 41266, 41279, 41285, 41290, 41292, 41304, 41316, 41334, 41342, 41351, 41363, 41377, 41385, 41395, 41408, 41414, 41421, 41429, 41433, 41444, 41470-41471, 41474, 41477-41479, 41482-41483, 41499-41500, 41506, 41508, 41511-41512, 41514, 41516, 41530, 41542, 41544, 41546, 41562, 41604, 41607, 41615, 41726, 41747, 41750, 41765, 41770, 41777, 41780, 41797, 41819-41820, 41828, 41837, 41840, 41844, 41859, 41861, 41864, 41869, 41873, 41882, 41905, 41907, 41923, 41968-41969, 42000, 42004, 42044, 42054, 42056, 42061, 42064, 42078, 42084-42085, 42130, 42142, 42157, 42161, 42163, 42165, 42168, 42170, 42182, 42184, 42191, 42195, 42199, 42201, 42205, 42208, 42214, 42230, 42232, 42236, 42244-42246, 42250, 42261-42267, 42292, 42302-42304, 42306-42307, 42312-42319, 42321-42322, 42329-42330, 42333, 42335, 42338, 42340, 42342-42343, 42345, 42353, 42355-42358, 42360, 42521, 42523-42524, 42539, 42544, 42577, 42582, 42591, 42604, 43030, 43035, 43080-43081, 43097, 43142, 43230, 43286-43288, 43297, 43547, 43830, 43847, 43901, 43938, 43975, 43982, 44017, 44040, 44052, 44061, 44402, 44696-44698, 44701, 44952, 44962, 45222-45225, 45228, 45231, 45238, 45457, 45480, 45515, 45542, 45545-45547, 45551-45554, 45559, 45562, 45597, 45670, 45723-45733, 45737, 45739, 45745, 46004, 46006-46008, 46010, 46012, 46019-46020, 46040, 46043-46044, 46054, 46059, 46062, 46101, 46187, 46200, 46224, 46227, 46229, 46283, 46334, 46533-46534, 46547-46552, 46811, 47067, 47069, 47071, 47348, 47546, 47630-47631, 47848, 47857, 47912, 47920, 47957, 48085, 48103, 48538, 48632, 48655, 48697, 48764, 48776, 48915, 48989, 49021, 49062, 49103, 49108, 49161, 49233, 49268, 49314, 49355, 49385, 49436, 49440, 49447, 49455, 49481, 49509, 49527, 49567-49568, 49575, 49616, 49650, 49683, 49702, 49719, 49755, 49777, 49831-49835, 49837, 49844-49845, 50070, 50168, 50178, 50322, 50413, 50420-50421, 50425, 50623, 50780, 50826, 50914, 51027, 51113, 51215-51217, 51537, 51773, 51899, 51912, 51997-52003, 52008, 52242-52246, 52254-52255, 52257, 52509, 52632, 52667, 52695, 52726, 52748, 52758, 52781, 53062, 53375, 53458, 53487, 53526, 53581, 53636-53640, 53943-53947, 53980-53981, 54264-54271, 54542-54546, 54564-54569, 54822, 54971, 55086, 55176-55181, 55186, 55195-55196, 55206-55207, 55419, 55425-55428, 55438-55439, 55665-55666, 55670-55672, 55683, 55948-55952, 56221-56224, 56231, 56487, 56490-56492, 56511-56512, 56800-56806, 56809-56811, 56821-56822, 57063-57070, 57313, 57322, 57351, 57386, 57459, 57477, 57513, 57527, 57551, 57558, 57606-57611, 57622-57623, 57914-57932, 57942-57943, 57956-57959, 57964, 58179-58185, 58433-58434, 58438, 58727-58733, 59015-59021, 59025, 59031, 59321-59326, 59329, 59339, 59588, 59596, 59856-59862, 59869, 59882, 60155, 60159-60160, 60402, 60406, 60546, 60568, 60741-60745, 60749, 60757, 61009-61010, 61016, 61248-61255, 61261-61262, 61266, 61502-61513, 61517-61518, 61521, 61751, 61754, 61876, 61881, 61885, 61904, 61990, 62027, 62054, 62063, 62067, 62091, 62120-62122, 62308, 62313, 62332, 62335, 62337, 62342, 62361, 62404, 62450, 62460, 62478, 62541-62545, 62553-62556, 62565-62567, 62751-62755, 62922, 62929-62933, 62937, 62947, 63171-63172, 63178-63182, 63187, 63404-63405, 63421-63427, 63436, 63633, 63635-63636, 63641, 63647-63652, 63656, 63819, 63931, 63940, 63982, 63993-63994, 64000, 64047, 64062, 64129, 64177, 64182, 64206, 64211, 64232, 64243, 64245, 64248, 64294-64297, 64302, 64312, 64320, 64508-64510, 64515, 64520, 64524, 64728-64738, 64743, 64747-64748, 64751, 64920-64929, 64931-64932, 64942, 64945-64951, 64980, 65080-65084, 65242-65248, 65411-65413, 67855, 68447-68450, 68457-68462, 68592, 68606, 68615, 68651-68652, 68685, 68698, 68710, 68718, 68730, 68752, 68755, 68762, 68803, 68812, 68820, 68825, 68828, 68880, 68894, 68899, 69055-69056, 69122, 69139, 69166, 69204, 69227, 69251, 69258, 69260, 69264, 69281, 69309, 69317-69318, 69324, 69334, 69342, 69350, 69352, 69364-69365, 69404, 69424, 69439, 69447, 69494, 69524, 69559-69560, 69582, 69596, 69643, 69697, 69704, 69706, 69792, 69898, 70063, 70326, 70556, 70967, 70977, 71074, 71180, 71306, 71339, 71341, 71368, 71402, 71413, 71512, 71526, 71581, 71652, 71691, 71723, 71732, 71738, 71754, 71791, 71799, 71833, 71847, 71881, 71907, 72041, 72142, 72304, 72338, 72481, 72499, 72544, 72948, 72962, 73010, 73041, 73118, 73233, 73344, 73565-73566, 73587, 73625, 73760, 73817, 73836, 73997, 74547, 74561, 74592, 74597, 74602, 74604, 74611, 74618, 74636, 74677, 74701, 74715, 74736, 74809, 74818, 74869, 74881, 74931, 74963, 75490, 75529, 75558, 76037, 76085, 76198, 76255, 76262, 76304, 76391, 76429, 76445, 76608, 76654, 76800, 76908, 76920, 76959, 77229, 77234, 77316, 77380-77381, 77405, 77439, 77449, 77515, 77634, 77657, 77708, 77764, 77912, 77922, 78069, 78114, 78119, 78121, 78200, 78792, 79092, 79272, 79276, 79316, 79438, 79491, 79502, 79504, 79510, 79651, 79703, 79727, 79789, 79865, 79891, 79960, 79965-79966, 80046, 80053, 80067, 80131, 80215, 80294, 80301, 80306, 80311, 80319, 80336, 80347, 80351, 80357, 80382, 80390-80391, 80421, 80458, 80576, 80603, 80638, 80644, 80656, 80661, 80720, 80775, 80926, 80941, 80956, 80966, 80975, 80999, 81001, 81027-81028, 81038, 81060, 81067, 81072, 81095, 81122, 81148-81149, 81164, 81218, 81245, 81274, 81285, 81344, 81373, 81400, 81568, 81574, 81590, 81669, 81702, 81712, 81727-81728, 81754, 81964, 81998, 82096, 82122, 82153, 82166, 82208, 82397, 82442, 82662, 82797, 82876, 83217, 83649, 83700, 83833, 83976, 84039, 84783, 84846, 84899, 84911, 84920, 84944, 84949, 84973, 84988, 85011, 85016-85017, 85019, 85026, 85062, 85067, 85075, 85278, 85293, 85296, 85310, 85346, 85352, 85355, 85404, 85413, 85517, 85544, 85572, 86079, 86096, 86137, 86226, 86327, 86384, 86409, 86423, 86450, 86456, 86485, 86512, 86515, 86527, 86638, 86640, 86656, 86687, 86691, 86699, 86726, 86737, 86761, 86765-86766, 86783, 86793, 86814, 86824, 86862, 86945, 86976, 86979, 87033, 87038, 87080, 87098-87099, 87106, 87110, 87142, 87164, 87170, 87173, 87220, 87222, 87228, 87234, 87255, 87322, 87325, 87336, 87414, 87435, 87479, 87488, 87574, 87649, 87662, 87666, 87688, 87750-87751, 87763, 87768, 87777, 87788, 87806-87807, 87815, 87818, 87853, 87861, 87920-87921, 87961, 87966, 87976, 88009, 88016, 88102, 88105, 88109-88111, 88113, 88150, 88174, 88191, 88258, 88262, 88365, 88373, 88391, 88428, 88500, 88538, 88554, 88594, 88659-88660, 88665, 88675, 88682, 88684, 88691-88692, 88704-88705, 88707, 88726, 88736, 88742, 88750, 88757, 88760, 88799, 88804, 88812, 88841, 88872, 88894, 88913, 88952, 88996, 89006, 89033, 89106, 89119, 89135, 89155, 89187, 89207, 89236, 89253, 89344, 89435, 89439, 89445, 89457, 89491, 89493, 89506-89507, 89520, 89539, 89553, 89574, 89588, 89591, 89597, 89634, 89641, 89651, 89680, 89731, 89742, 89770, 89833, 89857, 89875, 89877, 89879, 89894, 89918, 89937, 90001, 90061, 90110, 90186, 90190, 90213, 90245, 90248, 90297, 90314-90315, 90332, 90340, 90348, 90358, 90368, 90394, 90400, 90417, 90419, 90438, 90450, 90464, 90540, 90549, 90569, 90740, 90746, 90822, 90875, 90920, 90923, 90927, 90970, 90972, 90990, 90993, 91169, 91203, 91273-91274, 91281, 91297, 91334, 91369, 91392, 91433, 91436, 91451, 91469, 91487, 91497, 91516, 91579, 91635, 91686, 91694, 91729, 91739, 91754, 91820, 91893, 91897, 91909, 91942, 91961, 91969, 91985, 91990, 92059, 92156, 92160, 92169, 92233, 92237, 92362, 92392, 92412, 92683, 92730, 92882, 92886, 92940, 92944, 92959, 93106, 93203, 93230, 93283, 93320, 93370, 93405, 93464, 93474, 93484, 93516, 93524, 93541, 93569, 93600, 93604, 93623, 93686-93689, 93699, 93801, 93803-93805, 93809, 93976, 94011-94014, 94024-94025, 94212-94216, 94221-94222, 94460-94461, 94469-94472, 94713, 94719, 94942-94947, 94989-94990, 95004-95005, 95007-95008, 95260-95262, 95264, 95269-95270, 95509-95516, 95523-95524, 95635-95637, 95749-95755, 95846, 95965-95968, 95974-95975, 96087-96093, 96170, 96175-96178, 96180, 96324, 96396-96398, 96408-96414, 96558, 96604-96609, 96753-96754, 96824-96827, 96832-96834, 97041-97044, 97267-97271, 97274, 97398-97401, 97472-97473, 97670-97671, 97904, 97995-97996, 98045-98048, 98100-98101, 98219, 98325, 98329, 98494-98497, 98577-98581, 98583, 98817-98822, 98945 NXS00117-00119, 357-359, 361-362, 579, 582-583, 895, 898, 1131-1132, 1317, 1486-1492, 1548-1553, 1579, 1588, 2011, 2293-2295, 2301-2305, 2375-2378, 2453-2454, 2533-2534, 2539, 2720-2725, 2728-2730, 2840, 2919-2920, 2934, 3140, 3569-3575, 3764, 3834-3840, 4085-4092, 4571-4573, 4692-4696, 4750-4752, 4932-4935, 4937, 5142, 5320-5322, 5324, 5493, 5497, 5628, 5864-5868, 5870, 6044-6048, 6050, 6053-6054, 6225, 6281, 6283-6288, 6529-6536, 6541-6542, 6743-6746, 6748-6749, 6932, 7090-7092, 7096, 7552-7556, 7592, 7733-7734, 7796, 7946-7947, 8030-8031, 8184-8185, 8228-8231, 8433, 8644, 8861, 8865-8867, 9155-9160, 9164-9165, 9350, 9421-9423, 9425-9427, 9674-9675, 9899, 10142-10143, 10171, 10268, 10270, 10299, 10315, 10385, 10396, 10401, 10410, 10420, 10508, 10516, 10559, 10620-10627, 10635, 11037-11044, 11050, 11300-11307, 11517, 11555-11556, 11702, 11821, 11826, 12008-12009, 12092-12093, 12259, 12315, 12343-12344, 12350-12351, 12503, 12623-12624, 12633, 12794-12795, 12907, 12913, 13023, 13180, 13330-13331, 13409-13416, 13464-13465, 13604-13606, 13608, 13740, 13934, 13958, 14002, 14157, 14217, 14220, 14263, 14374-14375, 14378, 14467, 14529-14530, 14679-14681, 14825-14828, 14831, 14958, 15014-15015, 15074-15075, 15225-15228, 15354, 15356-15357, 15359, 15615, 15619, 15621, 15751-15752, 15878, 15882, 15885-15886, 16036-16037, 16145-16147, 16360, 16588, 16828-16829, 16988, 16991-16992, 16996-16997, 17001, 17258, 17267 |
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| *******Group 2******* | |
| C13 | KCB24491, 24664, 24670-24671, 24679, 24700, 24702, 24721, 24740, 24757, 24766, 24793, 24799, 24821, 26220, 26400, 26706, 26844, 27101, 27119, 27267-27268, 27322, 27491, 27523, 27530, 27533, 29968, 30109, 30113, 30126, 31883, 32476, 32601, 33031, 33033, 33132, 33160, 33194, 33197, 33205, 33209, 33221, 33238, 33255, 33269, 33314, 33373, 33439, 33884, 33909, 33966, 34014, 34093, 34128, 34150, 34176, 34188, 34243, 34266, 34361, 34372, 34391, 34395, 34460, 34509, 34897, 37077, 37111, 38177, 38190, 38259, 38261, 38361, 38452, 38701, 38708-38709, 38713, 38850, 38985, 39097, 39204, 39720, 39750-39751, 39951, 40005, 40048, 40054, 40220, 40231, 40255, 40261, 40271-40273, 40285, 40297, 40324, 40331, 40336, 40359, 40361, 40365, 40611, 40698, 40867, 40869, 40875, 40878, 40889, 40893, 40927, 40939, 40947, 40956, 41091, 41111-41113, 41195, 41657, 41915, 41917, 42214, 42244, 42247, 42251-42252, 42282-42283, 42285, 42308, 42322, 42364, 42391, 42418, 42421, 42428, 42451, 42453, 42465, 42480, 42490, 42506, 42537, 42938, 42940, 43212, 43417, 43691, 43884, 43929, 43942, 43952, 43955, 44508, 44695, 44899, 45699, 45706, 45710, 45797, 45859, 46502, 47782, 47819, 48072, 48304, 49095, 49703, 49767, 50979, 51546, 51587, 51613, 51797, 51827, 51968, 53880, 54011, 54132, 54173, 54259, 54830, 54955, 55142, 55144, 55155, 55209-55215, 55242, 55309, 55316, 55437-55438, 55463, 55476, 55480-55481, 55513, 55515, 55526, 55535, 55560-55565, 55588, 55597, 55640, 55652, 55657, 55703, 56594, 56645, 56803, 56826, 56921, 57371, 57398, 57421, 57434, 57733, 57740, 57794, 57799, 57821, 58429, 58732, 58841, 59273, 59541, 59552, 59566, 59605, 60345, 60351, 60408, 60511, 60543, 60552-60553, 60631, 60724, 60751, 60765, 60785, 60801, 60806, 60810, 60813, 60850, 61004, 61007, 61022, 61120, 61282, 61461, 61476, 61597, 61617, 61640, 62021, 62311, 62389, 62393, 62517, 62758, 62771, 62776, 62787, 62803, 62829, 62876, 62888, 62890, 62899, 62962, 62980, 63006, 63009, 63035, 63175, 63180, 63187, 63263, 63348, 63418, 63508, 63765, 64014, 64119, 64125, 64149, 64180, 64183, 64189, 64202, 64216, 64221, 64250, 64252, 64280, 64299, 64301, 64364, 64372, 64390, 64448, 64656, 64658, 64743, 64841, 64877, 64916, 64947, 64987, 64998, 65066, 65086, 65175, 65302, 65324, 65328, 65523, 65528, 65794, 66221, 66277, 66336, 66362, 66479, 66489, 66498, 66558, 66576, 66597, 66644, 66691, 66714, 66720, 66789, 66813, 66860, 66948, 66992, 67009, 67121, 67136, 67278, 67434, 67578, 67714, 67957, 71301, 71375, 71390, 71744, 71860, 72044, 72070, 72093, 72113, 72286, 72345, 72353, 72445, 72459, 72634, 72684, 72748, 73003, 74303, 74785, 75753, 76146, 77318-77319, 77741, 84883 |
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| *******Group 3******* | |
| C11 | KCA05159 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 6G9333 | CAP-OIL FILLER |
| In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 2******* | ||
| 1 | 6G9333 | CAP-OIL FILLER |
| In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 3******* | ||
| 1 | 6G9333 | CAP-OIL FILLER |
| In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Replace the cap and attach the tether on the engine. Ensure that the tether does not interfere with any other components on the engine. The tether on the C11 and C13 is to be located on front cover. Image1 shows the new location for the tether for the C11 and C13. The tether on the C15 is to be located on the inner mounting bolt for the filler tube. Image2 shows the new location for the tether for the C15. |
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| Image1 |
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| Image2 |
OWNER NOTIFICATION
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| U.S. and Canadian owners will receive the attached Owner Notification. |
SERVICE CLAIM ALLOWANCES
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| NOTE: This is a 1.0-hour job for Group 1 | |||||
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| NOTE: This is a 1.0-hour job for Group 2 | |||||
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| NOTE: This is a 1.0-hour job for Group 3 | |||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
| MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
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| COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE OIL FILLER CAP ON C11, C13, AND C15 TRUCK ENGINES IN CERTAIN T2000 CHASSIS MODELS INVOLVED - C11, C13, AND C15 Truck Engines in T2000 Chassis Dear Caterpillar Product Owner: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. This notice is also in accordance with the requirements of the Canadian Motor Vehicle Safety Act. Caterpillar has decided that a defect which relates to motor vehicle safety exists in trucks equipped with certain Caterpillar C11, C13, and C15 truck engines. These are in certain 2005 thru 2007 Kenworth T2000 chassis on the products listed below. The oil filler cap can become dislodged due to cap damage or improper installation and become lodged in the u-joint of the steering driveline and steering gear. If the cap becomes lodged in this area, it may result in difficulty steering the vehicle and/or cause complete steering lock-up, which could result in a vehicle crash. The oil filler cap will be inspected, and replaced if necessary, and oil cap retention will be changed, based on the engine model and configuration, to prevent steering lock up on the products listed below. You will not be charged for the service performed. If you are a lessor of these vehicles, you must forward this letter to your lessee within ten days. If you have had your vehicle repaired for this condition prior to receipt of this notice and incurred any costs, you may be eligible for reimbursement. Please contact Caterpillar at this toll free number (800) 447-4986. If you no longer own the truck with this engine, please contact Caterpillar at this toll free number (800) 447-4986. Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. If the dealer is unable to have the inspection and repair made, please contact: Caterpillar Inc. PO Box 610 Mossville, IL 61552-610 Attn: Engine Products Division Truck Engine Call Center Telephone: (800) 447-4986 If you are unable to have the inspection and repair made within 60 days or without charge, you may submit a complaint to: In the U.S. Administrator National Highway Traffic Safety Administration 1200 New Jersey Avenue, S.E. Washington, D.C. 20590 Telephone: 1-888-327-4236 (TTY:1-800-424-9153)or go to http://www.safercar.gov In Canada Transport Canada Road Safety and Motor Vehicle Regulation Ottawa, Ontario KIA 0N5 Telephone: (613) 993-9851 Caterpillar Inc. Please refer the dealer to their Service Letter dated 14Feb2008 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction. Caterpillar Inc. Identification #(s) Attached to 14Feb2008 Service Letter |
Caterpillar Information System:
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PRODUCT SUPPORT PROGRAM FOR UPDATING SOFTWARE ON CERTAIN C13 AND C15 ON-HIGHWAY TRUCK ENGINES PRODUCT SUPPORT PROGRAM FOR UPDATING SOFTWARE ON CERTAIN C13 AND C15 ON-HIGHWAY TRUCK ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE WATER PUMP ON CERTAIN C4.4 AND C6.6 ENGINE INSTALLATIONS PRODUCT SUPPORT PROGRAM FOR REPLACING THE WATER PUMP ON CERTAIN C4.4 AND C6.6 ENGINE INSTALLATIONS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING AFTERTREATMENT REGENERATION DEVICE (ARD) BODY AND HEAD ON CERTAIN 2007 C13 ON-HIGHWAY TRUCK ENGINES INSTALLED IN WESTERN STAR CHASSIS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING AFTERTREATMENT REGENERATION DEVICE (ARD) BODY AND HEAD ON CERTAIN 2007 C13 ON-HIGHWAY TRUCK ENGINES INSTALLED IN WESTERN STAR CHASSIS
PRODUCT SUPPORT PROGRAM FOR INSTALLING OIL FILL TUBES ON CERTAIN C13 AND C15 ON-HIGHWAY TRUCK ENGINES PRODUCT SUPPORT PROGRAM FOR INSTALLING OIL FILL TUBES ON CERTAIN C13 AND C15 ON-HIGHWAY TRUCK ENGINES
PRODUCT SUPPORT PROGRAM FOR REWORKING OIL FILL TUBES ON CERTAIN 2007 C13 AND C15 ON-HIGHWAY TRUCK ENGINES PRODUCT SUPPORT PROGRAM FOR REWORKING OIL FILL TUBES ON CERTAIN 2007 C13 AND C15 ON-HIGHWAY TRUCK ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE ELECTRONIC CONTROL MODULE (ECM) SOFTWARE AND POSSIBLY THE INJECTORS ON CERTAIN C18 INDUSTRIAL ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE ELECTRONIC CONTROL MODULE (ECM) SOFTWARE AND POSSIBLY THE INJECTORS ON CERTAIN C18 INDUSTRIAL ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING ENGINE ACTUATORS FOR DAMAGE TO THE SOLENOIDS PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING ENGINE ACTUATORS FOR DAMAGE TO THE SOLENOIDS
PRODUCT IMPROVEMENT PROGRAM FOR REWIRING CERTAIN 3508, 3508B, 3512, 3512B, 3516, 3516B, AND 3516C GENSETS WITH EMCP 3.X PRODUCT IMPROVEMENT PROGRAM FOR REWIRING CERTAIN 3508, 3508B, 3512, 3512B, 3516, 3516B, AND 3516C GENSETS WITH EMCP 3.X
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PRODUCT SUPPORT PROGRAM FOR REPLACING THE TRANSMISSION OIL FILTER ON CERTAIN TH48-E80 TRANSMISSIONS PRODUCT SUPPORT PROGRAM FOR REPLACING THE TRANSMISSION OIL FILTER ON CERTAIN TH48-E80 TRANSMISSIONS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 273-2084 PANEL ASSEMBLY ON CERTAIN C15 SOUND ATTENUATED GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR REPLACING THE 273-2084 PANEL ASSEMBLY ON CERTAIN C15 SOUND ATTENUATED GENERATOR SETS
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PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE RADIATOR ON CERTAIN SPF343C WELLFRAC TRAILERS PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE RADIATOR ON CERTAIN SPF343C WELLFRAC TRAILERS
PRODUCT IMPROVEMENT PROGRAM FOR RE-FLASHING NEW SOFTWARE ON CERTAIN 3508B AND 3512B LOCOMOTIVE ENGINES PRODUCT IMPROVEMENT PROGRAM FOR RE-FLASHING NEW SOFTWARE ON CERTAIN 3508B AND 3512B LOCOMOTIVE ENGINES
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