PRODUCT SUPPORT PROGRAM FOR REPLACING FRONT ENGINE SUPPORTS ON CERTAIN 725C ARTICULATED TRUCKS
Usage:
TEBE7015-00
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| 18Apr2018 |
D-207
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| Before/After | PRODUCT SUPPORT PROGRAM FOR REPLACING FRONT ENGINE SUPPORTS ON CERTAIN 725C ARTICULATED TRUCKS |
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| 1205 1152 1153 1154 | PS45853 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45853" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 30Apr2020 |
PROBLEM
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| The existing front engine support can break on certain 725C Articulated Trucks. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 725C | TFB00213-00216, 231, 236, 241, 245, 249, 277-280, 284-285, 288-290, 315-316, 319-321, 339-340, 344-346, 360, 362-367, 372-373, 485-486, 514-515, 557, 561, 569, 618-619, 624, 656, 693-694, 698-700, 705-706, 711-713, 748, 767-768, 783, 786-787, 793-794, 796-798, 810, 832-833 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 6U0455 | STRAP |
| 10 | 7X0591 | WASHER-HARD |
| 2 | 7X2552 | BOLT-HEX HEAD |
| 1 | 7X2554 | BOLT-HEX HEAD |
| 1 | 8T4121 | WASHER-HARD |
| 1 | 8T4136 | BOLT-HEX HEAD |
| 6 | 8T4223 | WASHER-HARD |
| 2 | 8T5439 | WASHER-HARD |
| 3 | 9X8257 | WASHER-HARD |
| 10 | 1541578 | BOLT-HEX HEAD |
| 1 | 2089619 | DAMPER AS (After Failure Only) |
| 1 | 2924526 | PLATE |
| 1 | 2944852 | PLATE |
| 2 | 3782695 | BOLT-HEX HEAD |
| 6 | 4823555 | BOLT-HEX HEAD |
| 1 | 5455891 | BRACKET AS |
| 1 | 5455892 | BRACKET AS |
| 1 | 5464201 | SUPPORT AS |
| 1 | 5481252 | PLATE-SUPPORT |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 8% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Refer to Special Instruction, M0088242, "Procedure to Install an Improved Engine Front Support Assembly on Certain 725C Articulated Truck". |
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SERVICE CLAIM ALLOWANCES
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0-12 mo |
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13-24 mo |
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| NOTE: This is a 8.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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