PRODUCT SUPPORT PROGRAM FOR INSTALLING THE GRADE SENSOR MOUNTING BRACKET ON CERTAIN SE60VTXW SCREEDS. Caterpillar

PRODUCT SUPPORT PROGRAM FOR INSTALLING THE GRADE SENSOR MOUNTING BRACKET ON CERTAIN SE60VTXW SCREEDS.

Usage:

TEBE6792-00

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18Oct2017

D-458

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After Failure Only	PRODUCT SUPPORT PROGRAM FOR INSTALLING THE GRADE SENSOR MOUNTING BRACKET ON CERTAIN SE60VTXW SCREEDS.
1408		PS53592

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NOTE:	Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
NOTE:	This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53592" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Oct2019

PROBLEM

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The existing screed can experience tow point hunting. When the grade sensor is mounted on LH or RH screed end gates while paving at slow paving speeds and thin mat thicknesses. Elastic deflection in extender frame causes out of phase movement between sensor mounted on end gate and tow point. This can cause the G/S system to overshoot the tow point ultimately leading to waves in the mat.

AFFECTED PRODUCT

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Model	Identification Number
*****Group 1*****
AP655F	47900108, 114, 118, 126 48000108-00109

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*****Group 2*****
AP1055F	RLM00101
AP655F	47900100-00102, 115-116, 119, 121, 125, 128-129 48000101 ML600100 P6500104

PARTS NEEDED

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Qty	Part Number	Description
*****Group 1*****
1	KIT	PARTS KIT - SEE NOTE
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 2*****
4	3T0852	LOCKNUT
4	5P4116	WASHER-HARD
2	7X2542	BOLT-HEX HEAD
22	8T4121	WASHER-HARD
4	8T4136	BOLT-HEX HEAD
2	8T4177	BOLT-HEX HEAD
8	8T4223	WASHER-HARD
8	8T4224	WASHER-HARD
8	8T4956	BOLT-HEX HEAD
4	8T7547	BOLT-HEX HEAD
8	3305646	MOUNT
16	3445675	NUT-HEX
2	4596768	TUBE AS
2	4596769	MOUNT AS
2	4770307	CLAMP
2	4770471	CLAMP AS
2	4779126	GUIDE
2	4854367	GUIDE
8	4955599	HANDLE
2	5334153	MOUNT AS
2	5334154	MOUNT AS
2	5334155	TUBE AS
2	5334156	GUIDE
2	5334157	GUIDE
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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***** Group 1 *****

Parts kits for group 1 machines have been sent direct. If the parts kits have not been received it will be necessary to enter a CPI feedback to obtain the parts. The following information needs to be submitted to Caterpillar in the CPI Feedback:

- Machine Serial Number
- Location to send parts kit

Give the information to your Dealer Technical Communicator (TC) along with this service letter program number and CPI number 383215.
Request the Dealer TC to submit the information through CPI Feedback within the Service Information Management System (SIMSi).

***** Group 1 and Group 2 *****

Refer to Special instruction M0087599 for the installation of the new bracket and related parts.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 1*****
0-2400 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
2401-4800 hrs, 25-48 mo	33.0%	50.0%	0.0%	0.0%	50.0%	50.0%

NOTE: This is a 6.0-hour job for Group 1

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 2*****
0-2400 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
2401-4800 hrs, 25-48 mo	33.0%	50.0%	0.0%	0.0%	50.0%	50.0%