PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 448-8307 TUBE ASSEMBLY ON CERTAIN R1700G UNDER GROUND LOAD HAUL DUMP MACHINES
Usage:
TEBE5993-00
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| 28Apr2017 |
D-188
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| Safety | PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 4488307/">448-8307 TUBE ASSEMBLY ON CERTAIN R1700G UNDER GROUND LOAD HAUL DUMP MACHINES |
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| 4304 | PI11113 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered as soon as possible.
When reporting the repair, use "PI11113" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim
Description Code and "T" as the SIMS Description Code.
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PROBLEM
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| A tube assembly that is part of the secondary steering hydraulic system needs to be replaced on certain R1700G Load Haul Dump Machines. The existing tube assembly may fail due to a manufacturing problem which could cause a loss of hydraulic fluid in the steering system. This may, in conjunction with other factors or circumstances, result in a risk of personal injury or death. |
AFFECTED PRODUCT
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| Model | Identification Number |
| R1700G | SBR01053 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 4488307 | TUBE AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Refer to the Service Manual if/as necessary and replace the existing 4488307/">448-8307 Tube Assembly with a new tube assembly of the same part number. |
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OWNER NOTIFICATION
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| Owners in the following countries will receive the attached Owner Notification: US Canada Australia New Zealand |
SERVICE CLAIM ALLOWANCES
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| NOTE: This is a 4.0-hour job | |||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
| MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
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| EXAMPLE COPY OF OWNER NOTIFICATION XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 4488307/">448-8307 TUBE ASSEMBLY ON CERTAIN R1700G UNDER GROUND LOAD HAUL DUMP MACHINES MODELS INVOLVED - R1700G Dear Cat Product Owner: A tube assembly that is part of the secondary steering hydraulic system needs to be replaced on the products listed below. The existing tube assembly may fail due to a manufacturing problem which could cause a loss of hydraulic fluid in the steering system. This may, in conjunction with other factors or circumstances, result in a risk of personal injury or death. Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. You may now search for open Safety Service Letters by entering your product serial number(s). Visit the CATACOMBS web site and click on SUPPORT, then SAFETY SERVICES for more information. Please refer the dealer to their Service Letter dated 28Apr2017 when scheduling this service. We regret the inconvenience this may cause you, and urge you to have this service performed for your safety and satisfaction. Caterpillar Inc. Identification #(s) Attached to 28Apr2017 Service Letter |
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