PRODUCT SUPPORT PROGRAM FOR REPLACING RADIATOR CORE ASSEMBLIES ON CERTAIN 773E OFF-HIGHWAY TRUCKS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING RADIATOR CORE ASSEMBLIES ON CERTAIN 773E OFF-HIGHWAY TRUCKS

Usage:

TEBE4958-00

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16Dec2016

D-554

O-554

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Before/After	PRODUCT SUPPORT PROGRAM FOR REPLACING RADIATOR CORE ASSEMBLIES ON CERTAIN 773E OFF-HIGHWAY TRUCKS
1353		PS45332

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45332" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Dec2018

PROBLEM

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The existing radiator core assembly can fail on certain 773E Off-Highway Trucks. If the existing radiator core assembly fails, it can be replaced with the new core assembly.

AFFECTED PRODUCT

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Model	Identification Number
773E	ASK01031-01498

PARTS NEEDED

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Qty	Part Number	Description
450	1495933	SEAL
2	3690804	ADDITIVE-COOLANT
2	5065145	CORE AS-RDTR
2	5113119	SEAL
1	BULK_COOLANT	ENGINE COOLANT 140 L (SEE OMM) (AS NEEDED)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Replace the existing 364-6099 Core Assembly with new a new 506-5145 Core Assembly.

Refer to M0073880, Special Instruction, "Procedure To Replace The Radiator Core Assembly On Certain 773E Off-Highway Truck", for the Rework Procedure.

Note: Replace both old core assemblies with new.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-8000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
8001-12000 hrs, 25-36 mo	33.0%	50.0%	0.0%	0.0%	50.0%	50.0%

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NOTE: This is a 10.0-hour job If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.
NOTE: Coolant replacement allowed as needed (140 L max). Coolant can be reused if stored properly.

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