PRODUCT SUPPORT PROGRAM FOR REPLACING THE DRUM ON CERTAIN CS68B, CS74B, CS78B, AND CS79B SOIL COMPACTORS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE DRUM ON CERTAIN CS68B, CS74B, CS78B, AND CS79B SOIL COMPACTORS

Usage:

TEBE4137-00

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05Jul2016

A-265

D-308

O-305

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After Failure Only	PRODUCT SUPPORT PROGRAM FOR REPLACING THE DRUM ON CERTAIN CS68B, CS74B, CS78B, AND CS79B SOIL COMPACTORS
6605		PS53247

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NOTE:	Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
NOTE:	This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53247" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Jul2018

PROBLEM

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Certain model CS68B, CS74B, CS79B, and CS79B Soil Compactors may have accelerated wear to the surface of the drum.

AFFECTED PRODUCT

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Model	Identification Number
*****Group 1*****
CS74B	E7E00146-00180, 182-187, 189-192

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*****Group 2*****
CS68B	MBF00109, 115

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*****Group 3*****
CS78B	M8M00227, 231-262, 264, 269-270
CS79B	C7900100-00108, 110-113

PARTS NEEDED

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Qty	Part Number	Description
*****Group 1*****
2	9H6832	SEAL-O RING
2	0619458	SEAL-O-RING
1	3600534	DRUM AS-SMOOTH
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 4% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 2*****
2	9H6832	SEAL-O RING
2	0619458	SEAL-O-RING
1	3613473	DRUM AS-SMOOTH
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 10% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 3*****
2	9H6832	SEAL-O RING
2	0619458	SEAL-O-RING
1	3600535	DRUM AS-SMOOTH
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 4% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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If the drum shell thickness is less than 19mm on CS68B Compactors, the drum will need to be replaced.
If the drum shell thickness is less than 24mm on CS74B, CS78B, and CS79B Compactors, the drum will need to be replaced.
Refer to the Disassembly and Assembly Manual for the correct procedure.

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Image1

SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 1*****
0-2000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
2001-4000 hrs, 25-36 mo	33.0%	100.0%	0.0%	0.0%	50.0%	0.0%

NOTE: This is a 12.0-hour job for Group 1

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 2*****
0-2000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
2001-4000 hrs, 25-36 mo	33.0%	100.0%	0.0%	0.0%	50.0%	0.0%

NOTE: This is a 12.0-hour job for Group 2

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 3*****
0-2000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
2001-4000 hrs, 25-36 mo	33.0%	100.0%	0.0%	0.0%	33.0%	0.0%