Usage:
08Jan2016 |
(Revised 05Oct2016) |
After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE CAMSHAFT AND LIFTERS ON CERTAIN 793F, 795F, AND 797F OFF-HIGHWAY TRUCKS |
|
1210 1209 | PS53118 |
NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53118" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
NOTE: | This Revised Service Letter replaces the 08Jan2016 (Revised 21Jun2016) Service Letter. Changes have been made to the Service Claim Allowances. |
TERMINATION DATE |
31Jan2018 |
PROBLEM
The existing camshaft can experience lifter roller skidding on certain 793F, 795F, and 797F Off-Highway Trucks. The skidding can eventually lead to a spalled camshaft lobe. |
AFFECTED PRODUCT
Model | Identification Number |
*******Group 1******* | |
793F | SSP00112-01163 |
793F AC | EMD00075-00077 |
793F CMD | RBT00111-00179 |
793F OEM | SXP00101-00103 |
793F XQ | SND00100-00133 |
795F AC | ERM00151-00296 |
795F XQ | SNT00100-00101 |
*******Group 2******* | |
797F | LAJ00141-00602 |
797F XQ | WSP00100-00129 |
PARTS NEEDED
Qty |
Part Number | Description |
*******Group 1******* | ||
1 | 20R6740 | CAMSHAFT AS-FR |
1 | 20R6742 | CAMSHAFT-REAR |
32 | 20R6744 | LEVER AS-LIFTER |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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*******Group 2******* | ||
1 | 20R6741 | CAMSHAFT AS-FR |
1 | 20R6743 | CAMSHAFT-REAR |
40 | 20R6744 | LEVER AS-LIFTER |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Refer to the Disassembly and Assembly, KENR6052 for the removal and installation instructions for the camshaft and lifters. Note: There is an interference issue with the torque converter when removing the camshaft on 20 cylinder engines. Refer to KENR8372 for torque converter removal procedures. |
SERVICE CLAIM ALLOWANCES
*******Group 1******* | ||||||
0-24 mo |
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25-28 mo |
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29-32 mo |
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33-36 mo |
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37-48 mo |
NOTE: This is a 50.0-hour job for Group 1
If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim. |
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*******Group 2******* | ||||||
0-20 mo |
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21-24 mo |
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25-28 mo |
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29-32 mo |
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33-40 mo |
NOTE: This is a 70.0-hour job for Group 2
If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim. |
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PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |