PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE OIL PUMP GEAR ON CERTAIN 216B 3 AND 226B 3 SKID STEER LOADERS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE OIL PUMP GEAR ON CERTAIN 216B 3 AND 226B 3 SKID STEER LOADERS

Usage:

TEBE3189-02

Show/hide table

28May2015

(Revised 25Jun2015)

A-184

D-213

O-217

Show/hide table

Priority	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE OIL PUMP GEAR ON CERTAIN 216B 3 AND 226B 3 SKID STEER LOADERS
1000 1204 1234 1212 1304		PI32491

Show/hide table

NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32491" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32491" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

Show/hide table

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

Show/hide table


NOTE:	This Revised Service Letter replaces the 28May2015 (Revised 11Jun2015) Service Letter. Changes have been made to the Affected Product, Parts Needed, and the Service Claim Allowances.

Show/hide table

COMPLETION DATE	TERMINATION DATE
30Nov2015	31May2016

PROBLEM

Show/hide table

The oil pump gear needs to be replaced on certain 216B 3 and 226B 3 Skid Steer Loaders. The existing oil pump gear failure will result in a loss of oil pressure.

AFFECTED PRODUCT

Show/hide table

Model	Identification Number
*****Group 1*****
226B 3	DXZ00115, 117-118, 123-126, 129-147, 149-150, 152, 196, 198, 201, 203-204, 206, 209-210, 212-213, 216, 219-221

Show/hide table

*****Group 2*****
216B 3	PWK00105-00110, 114-118, 120-121, 123-124, 126-128, 130-133, 135, 271-274, 278, 280, 282-285, 291, 296-297, 302, 305, 307, 315-317, 319, 322-323, 327, 329-335, 339, 343-352, 354-355, 357-358, 360-365, 368, 370, 374-390, 392-430

PARTS NEEDED

Show/hide table

Qty	Part Number	Description
*****Group 1*****
1	1536412	WASHER (Before Failure Only)
2	1542715	WASHER (Before Failure Only)
1	3393017	GEAR KT IDLER (Before Failure Only)
1	4237723	GASKET (Before Failure Only)
1	4331380	BLOCK GP-LONG (After Failure Only)
1	BULK_COOLANT	As Required - See OMM (After Failure Only)
1	BULK_OIL	As Required - See OMM (After Failure Only)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 38% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 2*****
1	1536412	WASHER (Before Failure Only)
2	1542715	WASHER (Before Failure Only)
1	3393017	GEAR KT IDLER (Before Failure Only)
1	4237723	GASKET (Before Failure Only)
1	4331379	BLOCK GP-LONG (After Failure Only)
1	BULK_COOLANT	As Required - See OMM (After Failure Only)
1	BULK_OIL	As Required - See OMM (After Failure Only)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 27% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Show/hide table

Replace the engine oil pump gear on listed machines.

Refer to the Disassembly and Assembly for the correct procedures:

- Remove the fuel shutoff solenoid. Refer to KENR6948, Disassembly and Assembly, "Fuel Shutoff Solenoid - Remove and Install".

- Remove the fuel injection pump. Refer to KENR6948, Disassembly and Assembly, "Fuel Injection Pump - Remove and Install".

- Remove the V-belt. Refer to KENR6948, Disassembly and Assembly, "V-Belts - Remove and Install".

- Remove the crankshaft pulley. Refer to KENR6948, Disassembly and Assembly, "Crankshaft Pulley - Remove and Install".

- Remove the front housing. Refer to KENR6948, Disassembly and Assembly, "Housing (Front) - Remove".

- Refer to KENR6948, Disassembly and Assembly, "Engine Oil Pump - Remove".

IMPORTANT: Do not remove or replace the the oil pump hub. Only the oil pump gear needs to be changed.

IMPORTANT: If the front housing is not installed, do NOT turn the crankshaft. Damage to the engine may occur.

- Reassemble as per Disassembly and Assembly procedures.

Show/hide table

OWNER NOTIFICATION

Show/hide table

Owners in the following countries will receive the attached Owner Notification:
US
Canada

SERVICE CLAIM ALLOWANCES

Show/hide table

Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 1*****
100%	100%	0%	0%	0%	0%

NOTE: This is a 3.0-hour job for Group 1
Note: 10.0 hours labor are available for an After Failure repair.

Show/hide table

Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 2*****
100%	100%	0%	0%	0%	0%

NOTE: This is a 3.0-hour job for Group 2
Note: 10.0 hours labor are available for an After Failure repair.

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

Show/hide table

EXAMPLE COPY OF OWNER NOTIFICATION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE OIL PUMP GEAR

MODELS INVOLVED - CERTAIN 216B 3 AND 226B 3 SKID STEER LOADERS

Dear Cat Product Owner:

The engine oil pump gear needs to be replaced on the products listed below. The existing engine oil pump gear can fail causing loss of oil pressure. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 28May2015 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 28May2015 Service Letter