PRODUCT SUPPORT PROGRAM FOR INSPECTING CABLE AND HOSE ASSEMBLY ON CERTAIN 773E OFF-HIGHWAY TRUCKS Caterpillar


PRODUCT SUPPORT PROGRAM FOR INSPECTING CABLE AND HOSE ASSEMBLY ON CERTAIN 773E OFF-HIGHWAY TRUCKS

Usage:

TEBE1687-00

09Jul2014


D-365
O-343

 

Before/After

  
  

PRODUCT SUPPORT PROGRAM FOR INSPECTING CABLE AND HOSE ASSEMBLY ON CERTAIN 773E OFF-HIGHWAY TRUCKS

1408 4257
PS44401
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44401" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

31Jul2016

PROBLEM

The existing brake line hose can interfere with cable assembly on certain 773E Off-Highway Trucks. The interference can result in failure of Hose Assembly and/or Cable assembly and cause unplanned downtime.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
773E  ASK00101-00966, 968-1148
*******Group  2*******
773E  KEG00103-00325
*******Group  3*******
773D  NBJ00200-00645

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
1 1S7251 TERMINAL-RING (After Failure Only)
1 1S7252 TERMINAL-RING (After Failure Only)
1 3S2093 STRAP-CABLE
33 5P0761 CABLE-STARTER (After Failure Only) (Qty in cm's)
1 8N0869 COVER-TERMINAL (After Failure Only)
1 9G8909 COVER-TERMINAL
1 1357904 HOSE AS (After Failure Only)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 13% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 2*******
1 1S7251 TERMINAL-RING (After Failure Only)
1 1S7252 TERMINAL-RING (After Failure Only)
1 3S2093 STRAP-CABLE
33 5P0761 CABLE-STARTER (After Failure Only) (Qty in cm's)
1 8N0869 COVER-TERMINAL (After Failure Only)
1 9G8909 COVER-TERMINAL
1 1357904 HOSE AS (After Failure Only)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 3*******
1 1S7251 TERMINAL-RING (After Failure Only)
1 1S7252 TERMINAL-RING (After Failure Only)
1 3S2093 STRAP-CABLE
33 5P0761 CABLE-STARTER (After Failure Only) (Qty in cm's)
1 8N0869 COVER-TERMINAL (After Failure Only)
1 9G8909 COVER-TERMINAL
1 1357904 HOSE AS (After Failure Only)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Refer to the Service Manual if/as necessary.

Read and understand the following instructions thoroughly before proceeding with any action.

Refer the attached rework procedure for Population Groups 1, 2 and 3.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-15000 hrs,
0-60 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 0.5-hour job for Group 1
The 0.5 hour allowance is for inspecting and rerouting the Cable Assembly. In case Cable Assembly or Hose Assembly is damaged additional 2.0 hours will be allowed.

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-15000 hrs,
0-60 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 0.5-hour job for Group 2
The 0.5 hour allowance is for inspecting and rerouting the Cable Assembly. In case Cable Assembly or Hose Assembly is damaged additional 2.0 hours will be allowed.

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 3*******
0-25000 hrs,
0-96 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 0.5-hour job for Group 3
The 0.5 hour allowance is for inspecting and rerouting the Cable Assembly. In case Cable Assembly or Hose Assembly is damaged additional 2.0 hours will be allowed.



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 


Rework Procedure


 
Note: Before starting the Rework. Turn off Battery master disconnect switch and disconnect all battery connecting cables. Refer the Image 1.1.1
Image1.1.1
 
1. Remove the 156-7848 Cable Assembly. Refer Image 1.2.1 (View from Inside Front LH Frame Rails)
Image1.2.1
 
2. Inspect 156-7848 Cable Assembly and 1357904 Hose Assembly for any damage. Example of damage due to interference is shown below in Image 1.3.1.
Image1.3.1
 
3. If damaged, replace the damaged parts. Measure and record the length (with cable straight) of 156-7848 Cable to determine if excessive length is the cause of interference.
 
4. Reroute the 156-7848 Cable Assembly as shown in Image 1.5.1.
5. Add 9G-8909 Terminal Cover on the Frame Ground Cable Assembly. Secure the 9G-8909 Terminal Cover with a 3S-2093 Tie Strap. Refer Image 1.5.1. for details.
Image1.5.1
 
6. Reconnect the Interconnecting Battery Cable.
 
 

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