Usage:
February 6, 2003
U-41
D-34
O-39
Safety |
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND IF NECESSARY REPLACING THE HEUI PUMP GROUP ON CERTAIN C9 ENGINES AND D6R II MEDIUM TRACK-TYPE TRACTORS |
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7755 |
PI10211
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PROBLEM
Interference between the control block and housing of the HEUI oil pump on certain C9 engines and D6R II Track Type Tractors can cause failure of the high pressure O-ring between the block and housing resulting with the pump being unable to maintain pressure. This can result in a short period of rough running and subsequent engine stall due to loss of injection actuation pressure. Once engine stall occurs the engine cannot be restarted.AFFECTED PRODUCT
Model | Identification Number |
C-9 | CLJ1890-1892, 1895-1897, 1901, 1902, 1906-1939, 1941-1945, 1948-1971, 1973-1987, 1989-2001, 2003, 2004, 2006, 2007, 2011-2016, 2018, 2020-2028, 2031-2042, 2050, 2053, 2059, 2060, 2084, 2085, 2123, 2159 |
C-9 AGCO | 4ZF3088, 3089, 3100, 3106, 3110, 3113, 3115, 3119, 3123, 3144, 3145, 3160, 3202, 3209, 3215, 3238, 3241, 3253, 3254, 3256, 3261, 3269, 3285, 3302, 3307, 3333, 3336, 3352, 3362, 3367, 3381, 3384-3386, 3388, 3391-3393, 3397, 3400, 3402, 3407, 3408, 3412, 3415, 3417, 3419, 3421, 3429, 3433, 3437, 3441, 3445, 3447, 3452, 3467, 3512, 3527, 3538, 3626, 3628, 3639, 3643, 3687, 3709 |
D6R II | BLE131, 136, 142, 143,
144, 145
BLT122, 124 |
D6R II XL | BMJ107, 108
BMY151-155, 157, 159-166, 168, 169 |
D6R II LGP | BNC184, 189-208, 211, 219 |
D6R II XW | DAE107, 108 |
PARTS NEEDED
Qty |
Part Number | Description |
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2044944 | PUMP GP |
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1853241 | SEAL-O-RING |
ACTION REQUIRED
- Inspect engines for listed pump serial numbers See Illustration 1.
- Replace pump if it is on the list.
SuspectPump Serial Numbers | 9440008719, 8798, 8799, 8804, 8806, 8821, 8836, 8838, 8847, 8850, 8851, 8854, 8859, 8862, 8866, 8869, 8872, 8874, 8878, 8880, 8884, 8897, 8901, 8904, 8921, 8925, 8927, 8930, 8932-8935, 8937, 8938, 8945, 8951, 8953-8955, 8968, 8971, 8981, 8985, 8994-8996, 9002, 9003, 9005, 9006, 9011, 9016-9018, 9025, 9026, 9028, 9029, 9034-9036, 9038, 9039, 9045, 9052, 9057, 9058, 9062, 9067, 9069, 9085, 9087, 9108, 9109, 9111, 9112, 9114, 9117, 9118, 9120, 9121, 9126-9128, 9132, 9139, 9140, 9142, 9144, 9146, 9148, 9150, 9151, 9153, 9160, 9162, 9168-9172, 9174, 9177, 9178, 9180, 9183, 9184, 9187, 9192, 9194-9199, 9205, 9206, 9208-9210, 9212, 9215, 9218, 9219, 9222, 9223, 9228, 9230, 9232-9234, 9237, 9238, 9241-9247, 9249, 9252, 9253, 9256, 9260, 9265, 9266, 9268, 9275, 9277, 9279, 9282, 9283, 9286, 9287, 9289, 9292-9295, 9302, 9319, 9321, 9323, 9326-9327, 9338, 9341, 9345, 9348, 9349, 9351, 9354, 9355, 9356-9359, 9361, 9363, 9365, 9366, 9367, 9369, 9370, 9374, 9381, 9388, 9390, 9395-9397, 9402, 9405, 9414, 9415, 9417-9419, 9421-9423, 9425, 9429-9430, 9433, 9435, 9440-9443, 9445-9446, 9448, 9450, 9452-9454, 9463, 9464, 9467, 9468, 9470, 9474, 9476, 9477, 9482-9486, 9489, 9490, 9492, 9494, 9496-9498, 9500, 9501, 9504, 9505, 9510, 9512, 9516, 9519, 9523, 9525-9527, 9530, 9534, 9540, 9547, 9548, 9553, 9554, 9556, 9557, 9560, 9561, 9564, 9565, 9576-9581, 9586, 9587, 9591, 9597, 9599-9602, 9606, 9611, 9612, 9616-9618, 9620-9622, 9624, 9626, 9631, 9635, 9641-9644, 9648, 9652, 9653, 9661, 9662, 9667, 9675-9681, 9685-9688, 9691-9693, 9705, 9718, 9719, 9729, 9732, 9734, 9740, 9741, 9747, 9748, 9755, 9756, 9764, 9767-9769, 9771, 9773-9777, 9785, 9791, 9792, 9798, 9800-9803, 9806, 9811, 9815, 9816, 9824, 9828, 9833, 9836-9838, 9840, 9842, 9845-9850, 9853, 9860, 9861, 9865, 9866, 9872, 9873, 9876, 9878, 9881-9885, 9890, 9891, 9893, 9913-9915, 9918, 9922, 9926, 9930, 9937-9939, 9941, 9942, 9951, 9959-9962, 9970, 9974, 9975, 9979, 9983, 9988, 9990, 9993, 9995, 9999, 9440010005, 10007, 10009, 10015, 10016, 10022, 10024, 10025, 10027, 10030, 10032, 10033, 10038-10040, 10042, 10044, 10049, 10050, 10052, 10056, 10063, 10071, 10072, 10075, 10081, 10086, 10090-10094, 10098, 10101,10102, 10105-10109, 10113, 10114, 10116, 10121, 10125, 10131, 10142, 10143, 10145-10147, 10149, 10159, 10161-10164, 10167, 10182, 10183, 10191-10193, 10195, 10200-10202, 10223, 10224, 10231, 10233, 10235, 10236, 10242, 10243, 10250, 10255, 10279, 10281, 10282, 10296, 10300, 10301, 10310, 10312, 10320, 10324, 10326, 10327, 10330, 10332-10333, 10336, 10337, 10340, 10341, 10348, 10354, 10362, 10364, 10373, 10375-10377, 10383, 10385, 10397, 10403, 10404, 10406, 10407, 10417, 10425, 10430-10432, 10436, 10440, 10450, 10452, 10453, 10470, 10477, 10478, 10480, 10481, 10485, 10495, 10497, 10509, 10517-10518, 10545, 10549, 10553, 10556, 10558, 10563, 10565, 10570, 10576, 10582, 10583, 10590, 10591, 10596, 10601, 10603, 10604, 10612, 10614, 10623, 10633, 10643, 10646, 10648, 10649, 10675, 10680, 10686, 10698, 10702, 10703, 10719, 10721, 10723, 10742, 10745, 10748, 10749, 10752-10754, 10759, 10760, 10764, 10772, 10774, 10776, 10777, 10783, 10788, 10803, 10809, 10814, 10821, 10826, 10828, 10832, 10849, 10852, 10855, 10860, 10866, 10870-10872, 10874, 10877, 10881, 10887, 10891, 10895, 10898, 10899, 10905, 10908, 10919, 10926, 10931-10933, 10941, 10948, 10949, 10952, 10956, 10958, 10964, 10966, 10968, 10975-10978, 10983, 10987, 10990, 10993-10998, 11001, 11004, 11007, 11009-11010, 11020, 11022, 11024-11027, 11031, 11033, 11034, 11036, 11052, 11053, 11055, 11057, 11065, 11067, 11072, 11075, 11077, 11082, 11083, 11085, 11090, 11094, 11097, 11100, 11107, 11108, 11113-11115, 11117-11120, 11123, 11124, 11126, 11138, 11149, 11151, 11153, 11156, 11179, 11181, 11182, 11189, 11193, 11214, 11227, 11229, 11249, 11252, 11274, 11289, 11310-11312, 11318, 11341, 11351, 11353, 11355, 11360, 11362, 11364, 11370, 11371, 11372, 11378, 11380, 11390-11391, 11394-11395, 11397, 11399, 11404-11405, 11417, 11419, 11427, 11435, 11443, 11447, 11451-11452, 11468, 11470, 11484, 11500, 11506-11508, 11533, 11542, 11552, 11553, 11558, 11565, 11567, 11568, 11574, 11576, 11602, 11605, 11606, 11608, 11617, 11622, 11623, 11631, 11701, 11702, 11716, 11779, 11846-11847 |
Illustration 1 (Pump Serial Number)
OWNER NOTIFICATION
U.S. and Canadian owners will receive the attached Owner Notification.SERVICE CLAIM ALLOWANCES
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NOTE: U.S. and Canadian Dealers Only - Eligible dealers may enter a Type 2 SIMS Report. |
PARTS DISPOSITION
North American and Canadian dealers, ship failed pumps along with the engine serial number to:Caterpillar Inc.
Attn: J. (Scott) Weber
Service Claims Room (PI10211)
8201 N. University
Peoria, IL 61615
*** All other dealers ***
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
Attach. (1-Owner Notification)
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation3240 Arrow Drive
Anywhere, YZ 99999
SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE OIL PUMP
MODELS INVOLVED - CERTAIN C-9 ENGINES AND D6R II MEDIUM TRACK-TYPE TRACTORS
Dear Caterpillar Product Owner:
The injection oil pump on certain C-9 engines were assembled with out of print pump components and may experience a high pressure seal failure which can result in a short period of rough running and subsequent engine stall due to loss of injection actuation pressure. Once engine stall occurs the engine cannot be restarted. You will not be charged for the service performed.
Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated February 6, 2003 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction.
Caterpillar Inc.
Identification #(s)
Attached to February 6, 2003 Service Letter