The Damper Bolts Need To Be Tightened To The Proper Torque On Certain G3408 And G3412 Engines Caterpillar

NOTE: This Program must be administered as soon as possible. When reporting the repair, use "PI3303" as the Part Number, "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code. Exception: If the repair is done after failure, use "PI3303" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

Completion Date

Termination Date

Problem

The wrong torque tool was used to tighten the 5P-9266 Damper Bolts on all G3408 and G3412 Engines built between the dates of 02/01/99 and 03/30/99. The bolts were torqued to 105 N·M and should have been torqued to 215 ± 40 N·m.

Affected Product
Model & Identification Number

G3408B (6NB1880, 6NB1882-1890, 6NB1892-1895, 6NB1897-1907, 6NB1909-1916, 6NB1918-1919)

G3412 (6ZM205 7DB01471-01474 )

Parts Needed

Dealers will not need to order parts for this Program.

Action Required

Tighten the 5P-9266 bolts (front end of engine crankshaft) to a torque of 215 ± 40 N·m. If there is a 6N-7785 Pulley installed on the crankshaft, it will need to be removed to gain access to the bolts.

Owner Notification

U.S. and Canadian owners will receive the attached Owner Notification.

Service Claim Allowances

NOTE: This is a 1.0-hour job.

NOTE: U.S. and Canadian Dealers Only - Eligible dealers may enter a Type 2 SIMS Report.

Parts Disposition

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

NOTE: MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

Attach.

(1-Owner Notification)

Copy Of Owner Notification For U.S. And Canadian Owners