PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS LABEL ON CERTAIN 120H MOTOR GRADERS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS LABEL ON CERTAIN 120H MOTOR GRADERS

Usage:

REBE2922-00

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13Dec2007

A-526

D-528

O-565

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS LABEL ON CERTAIN 120H MOTOR GRADERS
7405 7557 1000 7000		PI31414

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31414" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31414" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
30Jun2008	31Dec2008

PROBLEM

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The emissions label needs to be replaced on certain 120H Motor Graders. The existing label contains incorrect information.

AFFECTED PRODUCT

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Model

Identification Number

120H

5FM04138-04139, 4143, 4145, 4148, 4150, 4157-4161, 4164-4166, 4169-4170, 4172, 4178-4180, 4182-4186, 4191, 4198-4204, 4207-4208, 4211, 4214, 4216-4220, 4222-4225, 4227-4232, 4234-4245, 4247-4251, 4254-4257, 4259-4263, 4319-4320, 4324-4325, 4330, 4332, 4336, 4342-4343, 4347, 4355, 4358, 4360, 4363, 4365-4373, 4376-4379, 4381-4386, 4389, 4391, 4393-4407, 4409-4411, 4417-4421, 4423-4426, 4428-4429, 4431, 4433-4434, 4439, 4444, 4446, 4453, 4457, 4463, 4469, 4478, 4483, 4519, 4526, 4537

PARTS NEEDED

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No parts needed for this program

ACTION REQUIRED

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Refer to the attached Rework Procedure.

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OWNER NOTIFICATION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 1.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS LABEL ON CERTAIN 120H MOTOR GRADERS.

MODELS INVOLVED - 120H Motor Graders

Dear Caterpillar Product Owner:

The emissions certification label needs to be replaced on the products listed below. The existing label contains incorrect information that will make the engine non-compliant in some areas. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 13Dec2007 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 13Dec2007 Service Letter

Rework Procedure

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Begin at the SIS web homepage. The address is https://sis.cat.com. From the SIS web homepage, select the Engine Technical Marketing Information-TMI Web link. Once in TMI, input the serial number of the machine or engine into the reference number box and select "serial number" in the drop down menu. Press the Retrieve Data button. Next, select the "Emissions Data" link. On the next page, scroll to the bottom and click the link titled, "Need emissions replacement label- Click Here!". This will direct the user to the Large Power System Division Homepage.

Click on the emissions/certification replacement link.

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Complete dealer name and address information.

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Complete the remaining fields highlighted with a red asterisk. Select certification label as the label type. In the field titled reason for replacement label request, the number of this Priority Program must be included in this field. It is also very important to have the engine serial number field completed with the correct information.

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Be sure that the correct shipping information is provided. International requests must have a valid UPS or DHL account number.

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After receiving the new emmissions label, remove old label and install new label. Location of label should be on the top of the front valve cover or on the engine oil cooler.