PRODUCT SUPPORT PROGRAM FOR REWORKING HYDRAULIC PUMP OUTLET HOSE CLAMP AND SOUND INSULATION ON CERTAIN 305.5E MINI HYDRAULIC EXCAVATORS Caterpillar
PRODUCT SUPPORT PROGRAM FOR REWORKING HYDRAULIC PUMP OUTLET HOSE CLAMP AND SOUND INSULATION ON CERTAIN 305.5E MINI HYDRAULIC EXCAVATORS
Usage:
TEBE1307-01
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22Aug2014
(Revised 02Sep2014)
D-442
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Before/After
PRODUCT SUPPORT PROGRAM FOR REWORKING HYDRAULIC PUMP OUTLET HOSE CLAMP AND SOUND INSULATION ON CERTAIN 305.5E MINI HYDRAULIC EXCAVATORS
5057
PS44456
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NOTE:
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
NOTE:
This Program must be administered either before or after failure.
In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44456" as the Part Number
and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.
If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
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NOTE:
The information supplied in this service letter may not be valid after the termination date of this program.
Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
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NOTE:
This Revised Service Letter replaces the 22Aug2014 Service Letter. Changes have been made to the Special Instruction media number in the Action Required.
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TERMINATION DATE
31Aug2015
PROBLEM
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The existing hydraulic hose clamp may cause redundant hydraulic noise transmitted into the cab on certain 305.5E Mini Hydraulic Excavators.
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
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Remove the existing hydraulic hose clamp and install with a new 199-1986 Guard.
Install sound insulation foam between cab exterior and the firewall.
Refer to REHS8092, Special Instruction, "Rework Procedure for the Clamp on the Pump Output Hose and Insulation on Certain 305.5E Mini Hydraulic Excavators", in order to complete this Rework Procedure.
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SERVICE CLAIM ALLOWANCES
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Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-3000 hrs, 0-12 mo
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
NOTE: This is a 2.0-hour job for Group 1
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Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-3000 hrs, 0-12 mo
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
NOTE: This is a 1.5-hour job for Group 2
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.