PRODUCT SUPPORT PROGRAM FOR REPLACING LINE RELIEF VALVES ON CERTAIN 345B AND 345B SERIES II HYDRAULIC EXCAVATORS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING LINE RELIEF VALVES ON CERTAIN 345B AND 345B SERIES II HYDRAULIC EXCAVATORS

Usage:

SEBE9151

 


April 26, 2005
D-106


 
before or
after failure

PRODUCT SUPPORT PROGRAM FOR REPLACING LINE RELIEF VALVES ON CERTAIN 345B AND 345B SERIES II HYDRAULIC EXCAVATORS

5117
PS41821
NOTE: This Program can be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS41821" as the Part number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and use "T" as the SIMS Description Code. If administered after failure, use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

TERMINATION DATE

April 30, 2007

PROBLEM

Certain 345B and 345B SERIES II Hydraulic Excavators may experience boom or stick drop. Line relief valve malfunction with cold oil has been identified as a possible cause for boom and stick drop. Drop can be influenced by improper vehicle warm up during cold weather applications or after extended periods of idling without boom and stick linkage movements.

AFFECTED PRODUCT

Model Identification Number
345B
ALD209-211
345B II
AKJ172-178, 182-210
AMD322, 325, 334, 335

AMN326

AYR245, 246

AKJ212-214, 216

AKX212-249, 251-262, 264-281, 283-290, 292-297, 299-346, 350, 356-358, 366-396, 398-414

PARTS NEEDED

Qty

Part Number Description
3 2398920 VALVE GROUP

ACTION REQUIRED

See the attached Rework Procedure.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts
Labor Hrs
Parts
Labor Hrs
Parts
Labor Hrs
0-8000
0-36 mos
100%
4.0
0
0
0
0
NOTE: This is a 4.0?hr job.

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Attach. (1-Rework Procedure)

Rework Procedure

  1. Replace the boom head end, stick head & rod end line reliefs with a new 239-8920 VALVE GROUP. Refer to Illustration 1 for the location of the relief valves. Refer to RENR1916 (345B) and RENR3744 (345B II) for valve adjustment procedures.
  2. Be certain that the hydraulic oil is warmed to 55 degrees +/-5 degrees C (131 DEGREES +/-9 DEGREES F) as per RENR1916 and RENR3744.
  3. Inspect the line relief valve seats for concentricity and/or damage. If the seat is damaged you will need to recondition it using a 229-3612 Valve Tool Assembly.

Caterpillar Information System:

PRODUCT IMPROVEMENT PROGRAM TO PROVIDE DECALS AND A NEW OPERATION AND MAINTENANCE MANUAL FOR CERTAIN CATERPILLAR PIN GRABBER COUPLERS PRODUCT IMPROVEMENT PROGRAM TO PROVIDE DECALS AND A NEW OPERATION AND MAINTENANCE MANUAL FOR CERTAIN CATERPILLAR PIN GRABBER COUPLERS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE TRAVEL MOTOR CASE DRAIN LINES ON CERTAIN 330C AND 330C L EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE TRAVEL MOTOR CASE DRAIN LINES ON CERTAIN 330C AND 330C L EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 10R2008 CYLINDER HEAD ASSEMBLIES FROM PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 10R2008 CYLINDER HEAD ASSEMBLIES FROM PARTS STOCK
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 199-4611 WASHER FOR THE FINAL DRIVE ON CERTAIN 385B, 385B L, AND 5090B EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 199-4611 WASHER FOR THE FINAL DRIVE ON CERTAIN 385B, 385B L, AND 5090B EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING ALL 199-4611 WASHERS FROM DEALER STOCK PRODUCT IMPROVEMENT PROGRAM FOR REMOVING ALL 199-4611 WASHERS FROM DEALER STOCK
PRODUCT IMPROVEMENT PROGRAM FOR RETIGHTENING THE SPROCKET BOLTS ON CERTAIN 315C L EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR RETIGHTENING THE SPROCKET BOLTS ON CERTAIN 315C L EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPAIRING SWINGFRAME CRACKS AT THE BOOM CYLINDER MOUNTS ON CERTAIN 5110B EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPAIRING SWINGFRAME CRACKS AT THE BOOM CYLINDER MOUNTS ON CERTAIN 5110B EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND ADJUSTING THE CARRIER ROLLER WHICH MAY BE MISALIGNED ON CERTAIN 365B L, 365B L SERIES II, 385B, 385B L, AND 5090B EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND ADJUSTING THE CARRIER ROLLER WHICH MAY BE MISALIGNED ON CERTAIN 365B L, 365B L SERIES II, 385B, 385B L, AND 5090B EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING VARIOUS PLASTIC CAB PANELS ON CERTAIN 312C, 315C, AND 318C HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING VARIOUS PLASTIC CAB PANELS ON CERTAIN 312C, 315C, AND 318C HYDRAULIC EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 249-6480 PRODUCT LINK KITS FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 249-6480 PRODUCT LINK KITS FROM DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 249-7123 STRUT FOR THE DOOR ON CERTAIN 320C, 322C, 325C, AND 330C FORESTRY EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE 249-7123 STRUT FOR THE DOOR ON CERTAIN 320C, 322C, 325C, AND 330C FORESTRY EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE GOVERNOR MOTOR THAT MAY FAIL ON CERTAIN 311C, 312C, 314C, 315C, 318C, 320C, AND 321C EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE GOVERNOR MOTOR THAT MAY FAIL ON CERTAIN 311C, 312C, 314C, 315C, 318C, 320C, AND 321C EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FAN DRIVE ON CERTAIN 315C EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE FAN DRIVE ON CERTAIN 315C EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE GOVERNOR MOTOR THAT MAY FAIL ON CERTAIN 311C, 312C, 314C, 318C, 319C, 320C, AND 321C EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE GOVERNOR MOTOR THAT MAY FAIL ON CERTAIN 311C, 312C, 314C, 318C, 319C, 320C, AND 321C EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPAIRING OR REPLACING THE RADIATOR CORES WHICH MAY LEAK ON CERTAIN 330C, 330C L EXCAVATORS AND 330C MATERIAL HANDLERS PRODUCT SUPPORT PROGRAM FOR REPAIRING OR REPLACING THE RADIATOR CORES WHICH MAY LEAK ON CERTAIN 330C, 330C L EXCAVATORS AND 330C MATERIAL HANDLERS
PRODUCT IMPROVEMENT PROGRAM FOR RETORQUEING DAMPER RETAINING BOLTS ON CERTAIN 3500 ENGINES PRODUCT IMPROVEMENT PROGRAM FOR RETORQUEING DAMPER RETAINING BOLTS ON CERTAIN 3500 ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 101-7404 BOLTS ON THE MAIN CONTROL VALVE ON CERTAIN 312C, 312C L, 315C, 318C, 319C, 320C, 320C LN, 322C, 325C, 325C L, 330C, AND 330C L EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 101-7404 BOLTS ON THE MAIN CONTROL VALVE ON CERTAIN 312C, 312C L, 315C, 318C, 319C, 320C, 320C LN, 322C, 325C, 325C L, 330C, AND 330C L EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR FAN MOTOR 209-6058 MOTOR GROUP WITH A NEW 247-8978 MOTOR GROUP ON CERTAIN 385B, 385B L, AND 5090B EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR FAN MOTOR 209-6058 MOTOR GROUP WITH A NEW 247-8978 MOTOR GROUP ON CERTAIN 385B, 385B L, AND 5090B EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 137-5159 AND 137-5160 HOSES ON CERTAIN 322C, 325C, AND 330C FOREST MACHINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE 137-5159 AND 137-5160 HOSES ON CERTAIN 322C, 325C, AND 330C FOREST MACHINES
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE CONTROLLER FOR BOOM/BLADE SELECTION ON CERTAIN 312C L EXCAVATORS THAT ARE EQUIPPED WITH A BLADE PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE CONTROLLER FOR BOOM/BLADE SELECTION ON CERTAIN 312C L EXCAVATORS THAT ARE EQUIPPED WITH A BLADE
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING ALL INSTALLED PRODUCT LINK PL-102C AND REPLACING WITH PRODUCT LINK PL-121SR PRODUCT IMPROVEMENT PROGRAM FOR REMOVING ALL INSTALLED PRODUCT LINK PL-102C AND REPLACING WITH PRODUCT LINK PL-121SR
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN XT-5 REUSABLE STEM ASSEMBLIES-COLLET (3/4") AND HOSE ASSEMBLIES FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN XT-5 REUSABLE STEM ASSEMBLIES-COLLET (3/4") AND HOSE ASSEMBLIES FROM DEALER PARTS STOCK
PRODUCT IMPROVEMENT PROGRAM FOR REFLASHING ENGINE SOFTWARE ON CERTAIN 924G, 928G, 930G WHEEL LOADERS, IT28G INTEGRATED TOOL CARRIERS, TH220B, TH330B, TH340B, TH350B, TH355B, TH360B, TH460B, TH560B, TH580B TELEHANDLERS, M313C, M315C, M316C, M318C, M32 PRODUCT IMPROVEMENT PROGRAM FOR REFLASHING ENGINE SOFTWARE ON CERTAIN 924G, 928G, 930G WHEEL LOADERS, IT28G INTEGRATED TOOL CARRIERS, TH220B, TH330B, TH340B, TH350B, TH355B, TH360B, TH460B, TH560B, TH580B TELEHANDLERS, M313C, M315C, M316C, M318C, M32
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 169-5593 GEAR FROM THE FINAL DRIVE ON CERTAIN 320C, 322C, 325C, AND 325C L EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 169-5593 GEAR FROM THE FINAL DRIVE ON CERTAIN 320C, 322C, 325C, AND 325C L EXCAVATORS
Back to top
The names Caterpillar, John Deere, JD, JCB, Hyundai or any other original equipment manufacturers are registered trademarks of the respective original equipment manufacturers. All names, descriptions, numbers and symbols are used for reference purposes only.
CH-Part.com is in no way associated with any of the manufacturers we have listed. All manufacturer's names and descriptions are for reference only.