PRODUCT SUPPORT PROGRAM FOR REPLACING OR RETIGHTENING THE BOLTS OF TRACK GUIDE GUARD ON CERTAIN 336D AND 336DL EXCAVATORS
Usage:
REBE8240-00
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| 19Apr2012 |
D-185
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING OR RETIGHTENING THE BOLTS OF TRACK GUIDE GUARD ON CERTAIN 336D AND 336DL EXCAVATORS |
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| 4177 | PS52214 |
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| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52214" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 30Apr2014 |
PROBLEM
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| The existing 8T-5379 Mounting Bolt for the track guard can loosen on certain 336D and 336DL Excavators. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 336D | JBT00260-04078 |
| 336D L | MPL00278-00517 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 4 | 8T4167 | WASHER-HARD |
| 4 | 8T5379 | BOLT-HEX HEAD |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Check all the mounting bolts for the track guards on both sides. 1. Replace loose or missing mounting bolts and hard washers. Clean surfaces, assemble, and tighten to 800N.m in a cross pattern. 2. The remaining mounting bolts need to be disassembled. Clean surfaces, reassemble, and tighten to 800N.m in a cross pattern. The mounting bolts, hard washers, and threads must not be worn or damaged and free of rust and corrosion. |
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SERVICE CLAIM ALLOWANCES
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0-12 mo |
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13-24 mo |
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| NOTE: This is a 2.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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