PRODUCT SUPPORT PROGRAM FOR REPLACING THE TRACK CARRIER ROLLERS ON CERTAIN 305.5 MINI HYDRAULIC EXCAVATORS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE TRACK CARRIER ROLLERS ON CERTAIN 305.5 MINI HYDRAULIC EXCAVATORS

Usage:

REBE4053-00

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20Aug2008

D-356

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*After Failure Only*	PRODUCT SUPPORT PROGRAM FOR REPLACING THE TRACK CARRIER ROLLERS ON CERTAIN 305.5 MINI HYDRAULIC EXCAVATORS
4154 4180		PS51536

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NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51536" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Aug2010

PROBLEM

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The existing track carrier roller can fail on certain 305.5 Mini Hydraulic Excavators. If the existing track carrier roller fails it can be replaced with a new track carrier roller that has more load bearing capability.

AFFECTED PRODUCT

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Model	Identification Number
305.5	CXZ00126-00735 DCK00177-00406

PARTS NEEDED

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Qty	Part Number	Description
2	0951279	SETSCREW-SOCKET
2	2778576	ROLLER GP-CARR
2	BRACKET	DEALER FABRICATED
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Replace the track carrier roller with the improved track carrier roller. Use the procedure that is described in Special Instruction, REHS3891.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-3000 hrs	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 6.0-hour job
This includes local fabrication of the brackets.

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Caterpillar Information System:

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