Usage:
15Apr2015 |
(Revised 24Jun2015) |
Before/After | PRODUCT SUPPORT PROGRAM FOR REPLACING THE EMISSION INFORMATION LABEL ON CERTAIN 3512 GENERATOR SETS |
|
7405 7557 | PS44710 |
NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44710" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
NOTE: | This Revised Service Letter replaces the 15Apr2015 Service Letter. Changes have been made to the Affected Product. |
TERMINATION DATE |
30Apr2017 |
PROBLEM
Certain 3512 Generator Sets have an incorrect emission label. The Emission Compliance label states that the engine is a 3512 which is correct. The label also states that this is a 16 cylinder engine which is not correct. This is a 12 cylinder engine. |
AFFECTED PRODUCT
Model | Identification Number |
3512 | YAX00425-00430, 432-437, 440, 446-450, 453-454, 456-465 |
PARTS NEEDED
Qty |
Part Number | Description |
1 | LABEL | Engine Info Label |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Replace the current label with a new label requested from TMI. Refer to Image 1 which shows the incorrect information on the current label. Refer to Image 2 for the label location on the engine. Refer to Image 3 for requesting a replacement label from TMI Web (https:/tmiweb.cat.com). Enter your engine serial number and click on the Emission Data tab. Request a replacement label. |
Image1 |
Image2 |
Image3 |
SERVICE CLAIM ALLOWANCES
0-24 mo |
NOTE: This is a 0.5-hour job | ||||||
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |