PRODUCT SUPPORT PROGRAM FOR REPLACING THE 243-1289 SUPPORT ON CERTAIN 3500 ENGINES
Usage:
REBE7672-00
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04Jan2012 |
U-7
A-6
D-8
O-6
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Before/After | PRODUCT SUPPORT PROGRAM FOR REPLACING THE 2431289/">243-1289 SUPPORT ON CERTAIN 3500 ENGINES |
|
1328 | PS43478 |
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NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43478" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
31Jan2013 |
PROBLEM
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The existing support can crack on certain 3500 Engines. If the existing support fails it could cause the adjacent covers to fail. |
AFFECTED PRODUCT
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Model | Identification Number |
3512B | MKH00234-00235 S2G00101-00102, 108-110, 112-115, 120-122, 124-126, 130-134, 137, 147-148, 172, 175, 181-185, 191, 197-198, 203-205, 207, 209, 230-233, 240-244, 248-252, 282-283, 317, 333 S2H00118, 134, 144-145, 151-153, 155, 169-181, 183, 194, 196, 199, 210-217, 224, 240, 247-249, 286, 296-303, 313-314, 316-317, 347-351, 379-385, 388-389, 401-402, 405, 408-410, 414-416, 425-426, 441-456, 466, 469-470, 472, 477, 480-483, 489-491, 497, 514-515, 525, 527-528, 535-536, 554-557, 559, 561, 564 S2J00115-00116, 119-120, 142-143, 147, 150, 157-158, 178, 183, 186-187, 194, 206, 215-216, 235, 298, 302, 364, 366, 449, 456, 459-460, 469-470, 474, 476, 483, 487, 489, 492, 494-495, 497, 499, 505-506, 512, 514, 517-518, 523-524, 536, 538, 541-544, 548-551, 557, 559, 563-564, 566-574, 583, 586-587, 589, 591-592, 594-595, 603-604, 611, 619, 621-622, 624-625, 627-628, 632, 634-636, 648-650, 655-656, 680-681, 694-695, 707-708, 714-715, 722, 735-736, 742-743, 745-748, 753-755 S2K00106-00107, 139-142, 149-153, 219, 268-269, 298-300, 312, 354-356, 359-360 S2L00174, 244-245, 263-264, 312-313, 317-319, 322, 436-439, 444-445, 512-516, 523, 571, 574, 576, 601-602, 685-686, 709, 768, 772, 785-786, 816-817, 942 S2M00145-00150 |
3512C | E3X00233-00236, 250-251 E3Y00201-00208, 213, 215-219 LLB00100-00101, 105-110, 112-115, 123-129 SLM00100-00101, 236-239, 266-269 TTC00245, 272, 284-285, 288, 291, 306, 316, 319, 433-434 TTF00203-00204, 207-208, 211-213, 218-219, 227-228, 231-233, 237, 240, 242, 247, 251, 253, 258, 273-275, 278-279, 282-283, 292-294, 315-318, 388-389, 391-395, 400, 407-408, 414-418, 449-455 TTG00214-00219, 230-235, 239-242, 255-256 |
3516B | PAG00104-00105, 108-109, 133-136, 138, 150, 173-176, 198-199, 213-214, 261-263, 274-275, 278-280, 283, 285, 287, 313-316, 318-319, 326, 332, 335, 338, 344-346, 360, 362-363, 421-423, 435-436 S2P00108-00123, 128-160, 162, 164-168, 174-181, 184, 187-198, 202-209, 213-233, 235-247 S2R00125-00131, 135-136, 177-178, 183-186, 197-200, 203-206, 208-211, 214, 218-224, 228, 230-249, 251, 253-255, 257, 262-268, 297-298, 302-308, 318-320, 322, 329, 332-333, 338-343, 347-351, 354-357, 367, 373-374, 378-381, 384-388, 393, 397, 404, 408, 425-426, 429-430, 432, 447-448, 451-452, 460-461, 464-466, 471, 485-487, 489, 491, 507, 509-527, 530, 532-534, 540-541, 556-557, 560-561, 564-565, 569, 571, 573-575, 579-580, 590-591, 596, 598-605, 610-612, 628, 631-635, 654-658, 663-664, 668-671, 679-686, 688-690, 693-697, 709-710, 712 S2S00150, 152, 154, 158-159, 163-164, 187, 189-191, 194-195, 212-213, 227-228, 254-255, 258-259, 270, 274-277, 283, 291-294, 297-298, 307-310, 327, 329-330, 336-340, 347-348, 380, 384, 387-389, 392-395, 408-411, 415-417, 422, 429-432, 436, 438, 440, 444, 447, 453-458, 470-471, 474-475, 478-481, 490-491 S2T00111 S2W00105-00106, 135-136 S2X00137, 139-141, 148-149, 157-161, 163-164, 168, 174-176, 202-203, 208, 213-215, 225, 227-231, 233, 235-236, 259-260, 263, 265, 274-275, 301-304, 311-318, 320, 324, 349-352, 362-365, 375-382, 388-389, 407-409, 411-413, 415-418, 466-467, 470, 472, 474-477, 486, 494, 498, 500, 507, 517, 525, 527-529, 531-535, 539-560, 566-569, 571-575, 578-579, 629-632, 639, 643-645, 647, 650, 660, 662, 669, 675-677, 679-680, 682-683, 693, 696, 700, 708-709, 711-714, 730-731, 757-758, 760-762, 765-768, 773, 782, 796-797, 801, 804, 806, 808-809, 813, 815, 818-819, 829, 831, 833-835, 838-839, 841, 843-847, 856-857, 859-860, 863, 870, 872, 874, 887, 889, 891-896, 898, 900-903, 905, 907, 911-913, 915-920, 927-928, 936-943, 955-961, 963, 969, 971, 982-985, 990-992, 994, 998, 1003-1004, 1006, 1025-1029, 1031-1035, 1038, 1040, 1050, 1055-1056, 1063, 1067-1068, 1071-1073, 1075-1079, 1081, 1083, 1086, 1089, 1101-1102, 1104-1107, 1110, 1112, 1116-1117, 1123, 1125, 1128, 1130, 1133, 1137-1138, 1140-1141, 1145-1146, 1149-1151, 1157, 1159, 1162-1163, 1165, 1168, 1171, 1183, 1187-1190, 1195-1196, 1201, 1211, 1219-1220, 1224-1231, 1233, 1235-1239, 1241-1252, 1255-1260, 1263, 1265-1267, 1271-1272, 1274, 1277-1278, 1280-1281, 1283-1286, 1291-1292, 1297-1306, 1309-1312, 1315-1319, 1322-1325, 1327-1331, 1341-1349, 1351-1352, 1354-1355, 1359-1361, 1364-1367, 1369, 1373, 1378-1379, 1382-1383, 1388-1393, 1397, 1399-1400, 1402, 1405-1406, 1411-1412, 1415, 1428-1430, 1432, 1435, 1438-1439, 1443, 1448, 1451-1452, 1455, 1467-1468, 1471, 1480, 1484, 1489-1490, 1499-1501, 1505-1506, 1514-1515, 1519-1527, 1530-1533, 1538-1542, 1547-1550, 1554, 1559-1560, 1563, 1565, 1568-1571, 1574-1575, 1580-1581, 1586-1590, 1592, 1595-1603, 1606, 1608, 1610-1615, 1617-1618, 1621-1623, 1627-1635, 1637, 1649-1650, 1652-1653, 1659-1669, 1675-1680 S2Y00106-00108 |
3516B HD | S2Z00100-00109, 114-123, 130-135, 145-147, 150-152, 154-164, 170-171, 175-176, 178-187, 189-200, 202-203, 207-216, 219, 221-243, 245, 251, 253, 255-266, 268, 272, 274-275, 277-279, 287, 289, 292-297, 299-300, 302, 304, 306-307, 314-318, 324-325, 327-331, 334-335, 337, 339, 341-342, 345-353, 355-376, 382-386, 402 |
3516C | JTS00102-00109, 122-124, 129-134, 139-140, 148-153, 160-165, 168-171, 195, 197, 200-203, 217-219, 258, 274-277, 279 PES00200-00226, 228-233, 240, 242-246, 249-250, 252-254, 256, 261-266, 273-287, 289, 291-293, 295, 297-298, 300-318, 324-334, 344, 346-348, 350-374, 379-388, 393-417, 430-454, 459-462, 465-479, 481-485, 487, 497, 499-502 TTD00272-00273, 300-301, 306-307, 341-342 TTH00204-00207, 218, 231-235, 252-253, 264-265, 291, 293-299, 301-308, 325-330, 335-338, 341-344, 347, 351, 353-354, 359-365, 368-372, 374-375, 377-378 TTJ00203-00209, 213, 216-217, 219, 222, 225-226, 229-233, 236-237, 244-246, 251-257, 260-268, 273, 276-284, 287-290, 305-309, 322-325, 328-333 |
PARTS NEEDED
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Qty |
Part Number | Description |
1 | 2431289 | SUPPORT |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
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Replace the existing 2431289/">243-1289 change 01 Support with a revised 2431289/">243-1289 change 02 Support. |
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SERVICE CLAIM ALLOWANCES
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0-12 mo |
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NOTE: This is a 1.0-hour job | ||||||
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PARTS DISPOSITION
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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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